Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with hybrid operation (Y
page 282).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 200
RefuellingDriving and parking
boosting effect. You will require considerably
more effort to steer and brake. There is a riskof an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R on vehicles with manual transmission,
engage first gear or reverse gear
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition lock
R the front wheels must be turned towards
the kerb on steep uphill or downhill gradi-
ents
R the empty vehicle must be secured at the
front axle with a wheel chock or similar
object, for example, on uphill or downhill
gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar
object, for example, on uphill or downhill
gradients Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 181).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open one of the
front doors or remove the key from the igni-
tion, the automatic transmission shifts to P.
With the Start/Stop button: if you then
open one of the front doors, the automatic
transmission shifts to P.208
ParkingDriving and parking
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button: X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for about three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-off
function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal. Parking
209Driving and parking Z
Applying/releasing manually
X
To apply: push handle :.
When the electric parking brake is applied, the red !indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 181) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary or
R if Active Parking Assist is holding the vehi-
cle at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened R
there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running
R Vehicles with automatic transmission:
the transmission is in position Dor R
R Vehicles with manual transmission: a
gear is engaged
R the seat belt is fastened
R you depress the accelerator pedal
Vehicles with automatic transmission:
when the transmission is in position Rthe
boot lid must be closed.
Vehicles with manual transmission: when
reverse gear Ris engaged, the boot lid must
be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R Vehicles with automatic transmission:
you are shifting from transmission position
P or have previously driven faster than
3 km/h
R Vehicles with manual transmission: you
have previously driven faster than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle will start to move. 210
ParkingDriving and pa
rking
Also observe the important safety notes for
DISTRONIC PLUS (Y page 222).
The steering interventions are carried out
with a limited steering moment. The system
requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If youhave still not started to steer and have not
taken hold of the steering wheel after five
seconds at the latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot
switch to passive mode. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot X
Press button ;.
Indicator lamp :lights up. The DTR+: DTR+:
steering assist. on
steering assist. onmessage appears
in the multifunction display. Steering Assist and Stop&Go Pilot are activated. Information in the multifunction display If Steering Assist and Stop&Go Pilot are acti-
vated but is not ready for a steering interven- tion, steering wheel symbol :appears in
grey. If the system provides you with support
by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go Pilot
X Press button ;.
Indicator lamp :goes out. The DTR+: DTR+:
steering assist. off
steering assist. off message appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated, Steer- ing Assist and Stop&Go Pilot are deactivatedautomatically. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away. 232
Driving systemsDriving an
d parking
:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the driver's side is activated. When parking on the
driver's side, this must remain switched on
until you acknowledge the use of Active Park- ing Assist by pressing the abutton on the
multifunction steering wheel. The system
automatically determines whether the park-
ing space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion: if PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist?Yes: OKNo: Start Park Assist?Yes: OKNo:
% message appears in the multifunction
display . Driving systems
241Driving and parking Z
X
Observe the notes on starting the engine
(Y page 183).
X Turn the key to position 3in the ignition
lock (Y page 183) or press the Start/Stop
button once (Y page 184).
The vehicle is operational when READY indi-
cator :lights up.
Noiseless start The vehicle starts in electric mode without the
internal combustion engine. The internal
combustion engine starts only after the
power demanded by the driver exceeds the
available power that the electric motor can
currently provide.
Noiseless start operation is dependent on the
outside temperature and the operating tem-
perature of the internal combustion engine.
The vehicle is operational when READY indi-
cator :lights up. Pulling away
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
Further information on pulling away
(Y page 184). Driving
AGILITY SELECT switch Driving programs
Use the AGILITY SELECT switch to change the
drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering R
the availability of the ECO start/stop func-
tion (Y page 279)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than four
hours, drive program Cis activated when the
engine is next started. X
Push AGILITY SELECT switch :up or down
until the desired drive program is selected. The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed in the Audio 20/
COMAND Online display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus R
Extremely sporty driving
style with boost mode
R Electric-only drive is not
possible
R The ECO start/stop
function is not available Hybrid operation
277Driving and parking Z
8 R
Mute ó
Switches on LINGUATRONIC, see
the separate operating instructions
Multifunction display
Multifunction display (example: vehicles with auto-
matic transmission)
: Drive program (Y page 195)
; Transmission position (Y page 195)
= Display panel for display messages,
menus and menu lists
? Time
A Outside temperature (Y page 293)
B Additional speedometer (Y page 312)
The unit displayed in additional speedometer
B in the multifunction display is inverse to
the speedometer unit in the instrument clus-
ter.
X To call up the menu list in display panel
=: press the òbutton on the steering
wheel.
Display panel =shows the selected menu
or submenu and display messages.
The following messages may appear in the
multifunction display:
Z Gearshift recommendation, for
manual transmission (Y
page 191) or when shifting
manually (automatic transmis-
sion) (Y page 198)
XjY Active Parking Assist
(Y page 239)
¯ Cruise control (Y page 216)
È SPEEDTRONIC (Y page 219)
READY
READY READY indicator for the hybrid
system (Y
page 272)
_ Adaptive Highbeam Assist PLUS
(Y page 139)
è ECO start/stop function
(Ypage 186)
ë HOLD function (Y page 232)
a DISTRONIC PLUS Steering
Assist and Stop&Go Pilot
(Ypage 230)
120 km/h! 120 km/h! Maximum permissible speed
exceeded (only for certain coun-
tries) Head-up display
General notes The head-up display projects information
from the navigation system and the driver
assistance system above the dashboard into
the driver's field of vision.
A requirement for the display of the contents
is that the following functions are available in the vehicle and are switched on:
R Navigation
R DISTRONIC PLUS
R Cruise control and SPEEDTRONIC
R Traffic Sign Assist
The head-up display allows the driver to see
all of the information without having to take
his eyes off the road.
Important safety notes The head-up display is only an aid and is not a
substitute for attentive driving. Displays and operation
295On-board computer and displays Z