2014 MERCEDES-BENZ C-CLASS SALOON park assist

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 401).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 236).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. For vehicles with the trailer tow hitch folded
out, the minimum length for parking spaces is
slightly longer.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a Driving systems
239Driving and parking Z

sharp angle. Otherwise, you may damage
the wheels or tyres.
Active Parking Assist may also display spaces not suitable for parking, e.g.:
R parking or stopping prohibitions
R in front of driveways or entrances and exits
R unsuitable surfaces
Parking tips:
R on narrow roads, drive as closely as possi-
ble past the parking space.
R parking spaces that are littered or over-
grown might be identified or measured
incorrectly.
R parking spaces that are partially occupied
by trailer drawbars might not be identified
as such or be measured incorrectly.
R snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R pay attention to the PARKTRONIC
(Y page 237) warning messages during the
parking procedure.
R you can intervene in the steering procedure
to correct it at any time. Active Parking
Assist will then be cancelled.
R when transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R never use Active Parking Assist when snow
chains are fitted.
R make sure that the tyre pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
Use Active Parking Assist for parking spaces
that are:
R parallel or at right angles to the direction of
travel
R on straight roads, not bends
R on the same level as the road, e.g. not on
the pavement Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. G
WARNING
If there are objects above the detection range:
R Active Park Assist may steer too early
R the vehicle may not stop in front of these
objects.
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and switch off Active Parking
Assist.
Further information on the detection range
(Y page 236).
Active Parking Assist does not assist you
parking in spaces at right angles to the direc-
tion of travel if:
R two parking spaces are located directly
next to one another
R the parking space is directly next to a low
obstacle such as a low kerb
R you forward park
Active Parking Assist does not assist you
parking in spaces that are parallel or at right
angles to the direction of travel if:
R the parking space is on a kerb
R the system reads the parking space as
being blocked, for example by foliage or
grass paving blocks
R the area is too small for the vehicle to
manoeuvre into
R the parking space is bordered by an obsta-
cle, e.g. a tree, a post or a trailer 240
Driving systemsDriving and parking

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the driver's side is activated. When parking on the
driver's side, this must remain switched on
until you acknowledge the use of Active Park- ing Assist by pressing the abutton on the
multifunction steering wheel. The system
automatically determines whether the park-
ing space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion: if PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist?Yes: OKNo: Start Park Assist?Yes: OKNo:
% message appears in the multifunction
display . Driving systems
241Driving and parking Z

X
To cancel the procedure: press the%
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the abutton on the multifunction
steering wheel.
The Park Assist active Accelerate
Park Assist active Accelerate
and brakeObserve surroundings and brakeObserve surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steering wheel.
X Reverse the vehicle, being ready to brake at
all times. When reversing, drive at a speed
below 10 km/h. Otherwise, Active Parking Assist will be cancelled.
Vehicles with automatic transmission:
Active Parking Assist brakes the vehicle to a standstill when the vehicle approaches
the rear border of the parking space.
Manoeuvring may be required in tight park-
ing spaces.
X Vehicles with manual transmission:
stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Manoeuvring may be required in tight park- ing spaces.
Vehicles with automatic transmission: the
Park Assist active Select DObserve
Park Assist active Select DObserve
surroundings surroundings message appears in the mul-
tifunction display.
Vehicles with manual transmission: the
Park Assist active Engage forward
Park Assist active Engage forward
gearObserve surroundings
gearObserve surroundings message
appears in the multifunction display.
X Vehicles with manual transmission:
shift to first gear while the vehicle is sta-
tionary.
Vehicles with automatic transmission:
select transmission position Dwhile the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The
Park Assist active Accelerate
Park Assist active Accelerate
and brakeObserve surroundings and brakeObserve surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
Vehicles with automatic transmission:
Active Parking Assist brakes the vehicle to a standstill when the vehicle approaches
the front border of the parking space.
Manoeuvring may be required in tight park-
ing spaces.
X Vehicles with manual transmission:
stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Vehicles with automatic transmission: the
Park Assist active Select RObserve Park Assist active Select RObserve
surroundings surroundings message appears in the mul-
tifunction display.
Vehicles with manual transmission: the
Park Assist active Engage reverse Park Assist active Engage reverse
gearObserve surroundings gearObserve surroundings message
appears in the multifunction display.
As soon as the parking procedure is com-
plete, the Park ParkAssist
Assist switched
switched off
offmes-
sage appears and a warning tone sounds. The
vehicle is now parked.
Vehicles with automatic transmission: the
vehicle is kept stationary without the driver
having to depress the brake pedal. The brak-
ing effect is cancelled when you depress the
accelerator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake appli-
cations. When Active Parking Assist is fin-
ished, you must steer and brake again your-
self. PARKTRONIC is still available.
Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the 242
Driving systemsDriving an
d parking

location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the kerb. If necessary, you should can-
cel the parking procedure with Active Park- ing Assist.
R You can also preselect transmission posi-
tion D. The vehicle redirects and does not
drive as far into the parking space. Should
the transmission change take place too
early, the parking procedure will be cancel- led. A sensible parking position can no lon-
ger be achieved from this position.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R the border of the parking space must be
high enough at the front and the rear. A
kerb stone is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is manoeuvred into the park-
ing space.
R a manoeuvring distance of at least 1.0 m
must be available.
Active Parking Assist can only assist you with exiting a parking space if you have parked thevehicle parallel to the direction of travel using
Active Parking Assist.
i If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst
the vehicle exits the parking space. You are
responsible for braking in good time.
X Start the engine.
X Release the electric parking brake.
X Switch on the turn signal in the direction
you are pulling away.
X Vehicles with automatic transmission:
shift the transmission to position Dor R. Vehicles with manual transmission:
shift to forward or reverse gear.
The
Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
% message appears in the multifunction
display.
X To cancel the procedure: press the%
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press theabutton on
the multifunction steering wheel.
The Park Assist active Accelerate Park Assist active Accelerate
and
and brake
brake Observe
Observe surroundings
surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steering wheel.
X Pull away, being ready to brake at all times.
Do not exceed a maximum speed of
approximately 10 km/h when exiting a
parking space. Otherwise, Active Parking
Assist will be cancelled.
X Vehicles with automatic transmission:
depending on the message or as required,
shift the transmission to position Dor R.
Vehicles with manual transmission:
depending on the message or as required,
engage forward or reverse gear.
Active Parking Assist immediately steers in
the other direction. The Park Assist Park Assist
active Accelerate and brake
active Accelerate and brake
Observe Observe surroundings
surroundings message appears
in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you reverse after activation, the steering
wheel is moved to the straight-ahead posi- tion.
X Drive forwards and reverse as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and
the Park Assist switched off
Park Assist switched off message Driving systems
243Driving and parking Z

appears in the multifunction display. You will
then have to steer and merge into traffic on
your own. PARKTRONIC is still available. You
can take over the steering before the vehicle has exited the parking space completely. This is useful, for example when you recognise
that it is already possible to pull out of the
parking space.
Cancelling Active Parking Assist X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be cancelled at
once. The Park Assist cancelled
Park Assist cancelled mes-
sage appears in the multifunction display.
or
X Press the PARKTRONIC button
(Y page 238).
PARKTRONIC is switched off and Active
Parking Assist is immediately cancelled.
The Park Assist cancelled Park Assist cancelled message
appears in the multifunction display.
Active Parking Assist is cancelled automati-
cally if:
R the electric parking brake is applied
R transmission position Pis selected in vehi-
cles with automatic transmission
R parking using Active Parking Assist is no
longer possible
R you are driving faster than 10 km/h
R a wheel spins and ESP ®
intervenes or fails.
The ÷ warning lamp lights up in the
instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist cancelled
Park Assist cancelled mes-
sage.
When Active Parking Assist is cancelled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is braked to a standstill. To drive on, depress the
accelerator pedal again. Reversing camera
General notes Reversing camera
:is in the boot lid handle.
Reversing camera :is an optical parking
and manoeuvring aid. It shows the area
behind your vehicle with guidelines in the
Audio 20/COMAND Online display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the Audio 20/COMAND
Online display depends on the language
setting. The following are examples of
reversing camera messages in the
Audio 20/COMAND Online display.
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the boot lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) 244
Driving systemsDriving and parking

X
Select symbol ?using the Audio 20/
COMAND controller, see the Audio 20/
COMAND Online operating instructions.
The "Coupling up a trailer" function is selec- ted. The distance specifications now only
apply to objects that are at the same level
as the ball coupling.
X Reverse carefully, making sure that trailer
drawbar locating aid ;points approx-
imately in the direction of trailer drawbar
=.
X Reverse carefully until trailer drawbar =
reaches red guide line.
The distance between the trailer drawbar
and the red guide line is now approximately 0.30 m.
X Couple up the trailer (Y page 284).
Wide-angle function :
Symbol for the wide-angle view function
; Own vehicle
= PARKTRONIC warning displays
You can also use the reversing camera to
select a wide-angle view.
When PARKTRONIC is operational
(Y page 237), a symbol for your own vehicle
appears in the Audio 20/COMAND Online
display. If the PARKTRONIC warning displays
are active, warning displays =light up in the
Audio 20/COMAND Online display in yellow
or red respectively. Object detection The reversing camera helps detect moving
and stationary objects. If an object (person,
vehicle or other obstacle) is detected, this
object is marked with a bar. Objects located
some distance from the vehicle away are
marked with a yellow bar. If the distance to
the object is very small, the bar is displayed in red.
Object detection only works in full screen
mode.
To ensure that you can use the function, it
must be switched on in Audio 20/COMAND
Online, see the separate operating instruc-
tions. 360° camera (surround view)
General notes The 360° camera is a camera system that
consists of four cameras.
The system evaluates images from the fol-
lowing cameras:
R reversing camera
R front camera
R two cameras in the exterior mirrors
The cameras cover the immediate surround-
ings of the vehicle. The system assists you,
e.g. when parking or at exits with reduced
visibility.
You can show pictures from the 360° camera in full-screen mode or in seven different split-
screen views on the COMAND/Audio 20 dis- play. A split-screen view also includes a top
view of the vehicle. This view is calculated
from the data supplied by the installed cam-
eras (virtual camera).
The seven split-screen views are:
R top view and image from the reversing cam-
era (130° viewing angle)
R top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle)
R top view and enlarged rear view Driving systems
249Driving and parking Z

A
Red guide line at a distance of approx-
imately 0.30 mfrom the front of the vehi-
cle
B Yellow guide line at a distance of approx-
imately 1.0 mfrom the front of the vehicle
Top view and enlarged rear view :
Symbol for the split screen setting with
top view and reversing camera image
enlarged
; Red guide line at a distance of approx-
imately 0.30 mfrom the rear of the vehicle
This view assists you in estimating the dis-
tance to the vehicle behind you.
i This setting can also be selected as an
enlarged front view. Top view with image from the mirror cam-
eras :
Symbol for the top view and forward-
facing mirror camera setting
; Yellow guide line for the vehicle width
including the exterior mirror (right side of
vehicle)
= Yellow guide line for the vehicle width
including the exterior mirror (left side of
vehicle)
i You can also select the mirror camera
setting for the rear-facing view.
"Coupling up a trailer" function :
Vehicle centre point on the yellow guide
line at a distance of approximately 1.0 m
from the rear of the vehicle
; Trailer drawbar
= Red guide line at a distance of approx-
imately 0.30 mfrom the rear of the vehicle Driving systems
253Driving and parking Z