2014 MERCEDES-BENZ C-CLASS SALOON stop start

Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner’s Manual
Owner’s Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 393).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant level, the coolant temperature may rise to 120 †. Display messages
333On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R defective power electronics (hybrid vehicles)
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
! Do not continue driving. The engine could otherwise overheat.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Observe the instructions in the #See Owner's Manual See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 334
Display
messagesOn-board computer and displays

Hybrid system
Display messages
Possible causes/consequences and
M
MSolutions Û
Malfunction Malfunction The hybrid system is malfunctioning.
X Have the vehicle transported on a transporter or towed with the
rear axle raised to the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Visit a qualified specialist workshop. Driving systems
Display messages
Possible causes/consequences and
M MSolutions À
Attention Assist: Attention Assist:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. ¨
Vehicle rising Vehicle rising Your vehicle is adjusting to the level you have selected.
¨
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warn-
ing tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. ¨
Stop vehicle Vehi‐ Stop vehicle Vehi‐
cle too low cle too low You have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Wait until the display message disappears before pulling away. Display messages
337On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative. Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 239). Display
messages
339On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
DISTRONIC PLUS Steering Assist and Stop&Go Pilot are also tem-
porarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 222). DISTRONIC
DISTRONIC
PLUS
PLUSand
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X Visit a qualified specialist workshop. Display
messages
341On-board computer and displays Z

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres is not correct
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 437).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 437).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Visit a qualified specialist workshop. Display
messages
343On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 433).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 435).Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).
X Check the tyre pressure (Y page 433).
X If necessary, correct the tyre pressure. Warning Warning
tyre
tyredefect
defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards:
R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-
up and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).344
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 394). Display
messages
349On-board computer and displays Z