2014 MERCEDES-BENZ C-Class COUPE tow

Vanity mirror in the sun visor
Mirror light
0002only functions if the sun visor
is clipped into bracket 0003and mirror cover
001F has been folded up.
Glare from the side X
Fold down the su nvisor.
X Pull the sun visor out of retainer 0003.
X Swing the sun visor to the side. X
Pull or push the sun visor in the direction of
the arrow. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
i You can remove the ashtray insert and
use the resulting compartmen tfor
stowage. X
To open: slide cover 0002forwards until it
engages.
X To remove the insert: hold insert0022by
the ribbing at the sides and lift it up 0003and
out.
X To re-install the insert: press insert0022
into the holder until it engages.
X To close: briefly press cover 0002at the
front.
The cover moves back.
Rear-compartment ashtray X
To open: pull cover 0003out by its top edge.
X To remove the insert: press release
button 0022and lift the insert up and out.
X To install the insert: install insert0002from
above into the holder and press down into
the holder until it engages. 252
FeaturesStowage and features

Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating elemen torthe socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit. X
Turn the SmartKey to position 2in the
ignition lock (Y page 131).
X To open: slide cover 0002forwards until it
engages.
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: briefly press cover 0002at the
front.
The cover moves back. 12
Vsockets
General notes The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off
,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock (Y page 131).
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the rear-compartment center
console X
Pull cover 0003out by its top edge.
X Lift up the cover of socket 0002. 115
Vsocket
Important safety notes G
DANGER
When a suitable device is connected, the
11 5Vp ower socket will be carrying a high
voltage. You could receive an electric shock
if the connector cable or the 115 V power Features
253Stowage and features
Z

socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R
Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified
specialized workshop if it is damaged or has
been pulled out of the trim.
R Never plug the connector cable into a
115 Vpower socket that is damaged or has
been pulled out of the trim. G
DANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is
a risk of fatal injury.
Only connect appropriate devices to the
power socket.
! Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes 115 V power socket
0002provides an
alternating voltage of 115 V so that small
electronic devices can be connected. These
devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 watts altogether.
Requirements for operation of these devices:
R the electronic device that you connect has
a suitable connector and conforms to
standards specific to the country you are
in.
R the plug of the electronic device is plugged
into 115 V power socket 0002.
R the maximum wattage of the device to be
connected must not exceed 150 watts.
R the on-board power supply is within a
permissible voltage range. Using the 115
Vpower socket X
To switch on: switch the ignitio non.
X Ope nflap 0022.
X Insert the plug of the electronic device into
115 V power socket 0002.
Indicator lamp 0003lights up.
X To switch off: remove the connector from
115 V socket 0002.
Ensure that you do not pull on the cord. 254
FeaturesStowage and features

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11
5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 286).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 0009MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
255Stowage and features Z

The mbrace system
To adjus
tthe volume during a call, proceed
as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0007Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 0009MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- 0007 Roadside Assistance call button
- 0009 MB Info call button
R After the system self-diagnosis, the
Inoperative or
Service Not Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 0009MB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated. 256
FeaturesStowage and features

If you have questions aboutt
he activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Ben zCustome rAssistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call
manually: press cover 0002briefly to open.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 0002.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means. Features
257Stowage and features Z

Roadside Assistance button
X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in Roadside Assistance
button 0002flashes while the call is active.
The multifunction display shows the
Connecting Call message. The audio
output is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 261).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes- Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Abutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button X
Press MB Info call button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in MB Info call
button 0002flashes while the connection is
being made. The multifunction display 258
FeaturesStowage and features

shows the
Connecting Call message.
The audio system is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end acall: press the 000Abutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Ben zCustome rAssistance
Center.
All other calls can be ended by pressing:
R the 000A button on the multifunction
steering wheel
R the corresponding button on the audio
system or on COMAND for ending a
telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 millionP
oints of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
You are prompted to confirm route guidance
to the address entered. Features
259Stowage and features Z