2014 MERCEDES-BENZ C-Class COUPE light

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 284).
or
X Jump-start the vehicle (Y page 288).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 246). Doors
77Opening and closing Z

X
Turn the mechanical key clockwise as far
as it will go to position 0005.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion .There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. !
The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 340).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 246).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically .The automatic reversing
feature is only an aid and is not a substitute
for your attentiveness to the trunk lid while it
is closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/3 in(8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. 80
TrunkOpening and closing

X
Turn the mechanical key counter-clockwise
from position 0005as far as it will go to
position 0006.
The trunk is unlocked.
X Turn the mechanical key back to position
0005 and remove it.
X Insert the mechanical key into the
SmartKey.
i When you lock the vehicle (Y page 79),
the trunk is also locked. Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button 0002briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving. Trunk lid emergency release light:
R
emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. Side windows
83Opening and closing
Z

Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shifting the automatic transmission ou tof
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
preven tsomeone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
0002
Left
0003 Right
The switches for all side windows are located
on the driver's door. There is also a switch for
the front-passenger side window on the front-
passenger door.
The switches on the driver's door take
precedence.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. 84
Side windowsOpening and closing

X
To interrupt convenience closing:
release the 000Abutton.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface 0002on the
door handle until the side windows and the
panorama roo fwith power tilt/sliding
panel are fully closed.
i Make sure you only touch recessed
sensor surface 0002.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
X Touch recessed sensor surface 0002on the
door handle again until the roller sunblind
of the panorama roof with power tilt/
sliding panel closes.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle. Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is
completely closed (Y page 84).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 84).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see the cause. G
WARNING
If you close a side window again immediately
afte rith as been blocked or reset, the side
window closes with increased or maximum
force. The reversing feature is then no tactive.
Parts of the body could be trapped in the
closing area in the process .This poses an
increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again to
reopen the side window.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force. 86
Side windowsOpening and closing

If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed withou tthe anti-
entrapment feature. Sliding sunroof
Important safety notes
In the following section, the term "sliding
sunroof" refers to the panorama roof with
power tilt/sliding panel. G
WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing
procedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged. !
The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Sliding sunroof reversing feature
The sliding sunroof is equipped with an
automatic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically .However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the sliding sunroof again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. Sliding sunroof
87Opening and closing Z

Operating the sliding sunroof
Overhead control panel
0002
To raise
0003 To open
0022 To close/lower
The sliding sunroof can only be operated
when the roller sunblind is open.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Press or pull the 0002switch in the
corresponding direction.
i If you press the 0002switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Operating the roller sunblind for the
sliding sunroof
General notes The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the sliding sunroof
is closed. G
WARNING
When opening or closing the roller sunblind,
parts of the body could be trapped between
the roller sunblind and the frame or sliding
sunroof. There is a risk of injury. When opening or closing make sure that no
parts of the body are in the sweep of the roller
sunblind.
If somebody becomes trapped:
R
release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped.
Roller sunblind reversing feature The roller sunblind is equipped with an
automatic reversing feature. If an object
blocks or restricts the roller sunblind during
the closing process, the roller sunblind opens
again automatically. The automatic reversing
feature is however only an aid and is no
substitute for your attention when closing the
roller sunblind.
G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R when closing the roller sunblind again
manually immediately after automatic
reversing
This means that the reversing feature cannot
preven tsomeone being trapped in these
situations. There is a risk of injury.
When closing make sure that no parts of the
body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. 88
Sliding sunroofOpening and closing

Opening and closing
Overhead control panel
0002
To open
0003 To open
0022 To close
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Press or pull the 0002switch in the
corresponding direction.
i If you press the 0002switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
Resetting the sliding sunroof and the
roller sunblind Reset the sliding sunroof and the roller
sunblind if the sliding sunroof or the roller
sunblind does not move smoothly.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the 0002switch repeatedly to the point
of resistance in the direction of arrow 0022
until the sliding sunroof is fully closed.
X Keep the 0002switch pulled for an
additional second.
X Pull the 0002switch repeatedly to the point
of resistance in the direction of arrow 0022
until the roller sunblind is fully closed.
X Keep the 0002switch pulled for an
additional second. X
Make sure that the sliding sunroof
(Y page 88) and the roller sunblind
(Y page 89) can be fully opened again.
X If this is not the case, repeat the steps
above again.
! If the sliding sunroof and the roller
sunblind cannot be fully closed or reset,
contact a qualified specialist workshop. Problems with the sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause. G
WARNING
If you close the sliding sunroof again
immediately after it has been blocked or
reset, the sliding sunroof closes with
increased or maximum force. The reversing
feature is then not active. Parts of the body
could be trapped in the closing area in the
process .This poses an increased risk of injury
or even fatal injury.
Make sure that no parts of the body are in the
closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
X Immediately after the sliding sunroof
blocks, pull the 0002switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and then reopens slightly:
X Immediately after the sliding sunroof
blocks, pull the 0002switch in the Sliding sunroof
89Opening and closing Z