2014 MERCEDES-BENZ C-Class tow

Problems with the navigation system
Problem
Possible causes/consequences and
0050
0050Solutions COMAND is unable to
continue route guid-
ance after the journey
has been interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
X Continue route guidance (Y page 92).Problem
Possible causes/consequences and
0050 0050Solutions COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
R After transporting the vehicle by ferry
R After transporting the vehicle by motorail
R After the vehicle has been towed
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. 120
Problems with the navigation systemNavigation

Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
every se cond. G
WARNING
SD memory cards are small parts. They can be swallowed and cause asphyxiation. This
poses an increased risk of injury or even fatal injury.
Keep SD memory cards out of the reach of
children. If an SD memory card is swallowed,
seek immediate medical attention. Inserting/ejecting CDs/DVDs
Notes If the CD/DVD has a printed side, this must
face upwards when the CD/DVD is inserted.
If neither side is printed, the side to be played should face downwards. CDs/DVDs with
copy protection may not be able to be played
by the system.
i If a medium contains other files in addi-
tion to music files, the loading time before
the first track starts to play may be longer.
Inserting X
Press the 0062button.
If there is a disc already inserted, it will be
ejected.
X Take the disc out of the slot.
X Insert a disc into the slot.
When a suitable data carrier is correctly
inserted, the drive draws it in and plays it.
Removing X
Press the 0062button.
X Take the disc out of the slot.
If you do not take the disc out of the slot, it
is drawn in again automatically after a short
while and reloaded. Inserting and ejecting an SD memory
card
General information COMAND supports SD memory cards
(Secure
Digital), SDHC memory cards
(Secure DigitalHighCapacity) and SDXC
memory cards (Secure Digital eXtended
Capacity.
i Not all memory cards available on the
market are designed for the temperatures
which may be reached in the vehicle.
If the SD memory card is no longer in use,
you should remove it from COMAND. High
temperatures can damage the card.
Due to the wide range of SD memory cards
available on the market, playback cannot
be guaranteed for all brands of SD memory card.
The readable storage capacity depends on
the memory card used. You can obtain fur-
ther information at any authorized
Mercedes-Benz Center.
Inserting an SD memory card X
Insert the memory card into the slot on the
control panel until it engages in place. The
side with the contacts must face down-
wards and point towards the slot.
If no MP3 tracks can be found, you will see a message to this effect.
The first 100 MP3 tracks are loaded. The
first MP3 track is then played. Further
tracks are loaded in the background; this is
indicated by an hourglass symbol.
Ejecting an SD memory card X
Press the memory card.
The memory card is ejected.
X Remove the memory card from slot. 196
Audio CD and MP3 modeAudio

Connecting a USB device
The USB port is located in the stowage com-
partment in the center console.
Electrical consumption at this connection
must not exceed a continuous current of
500 mA. If the electrical consumption is
higher, use a separate source to provide
power for the USB device (e.g.
12 V power supply).
X Connect the USB device (e.g. USB stick) to
the USB port.
If no MP3 tracks can be found, you will seea message to this effect.
The first 100 MP3 tracks are loaded. The
first MP3 track is then played. Further
tracks are loaded in the background; this is
indicated by an hourglass symbol.
i Due to the wide range of USB devices
available on the market, playback cannot
be guaranteed for all brands of USB device.
Information about suitable USB devices
can be obtained from an authorized
Mercedes-Benz Center.
MP3 players must support Media Transfer
Protocol (MTP). The MTP mode must be
active. Switching to audio CD or MP3 mode
Inserting or connecting a medium X
Insert CDs (Y page 196)
or
X Insert an SD memory card (Y page 196)
or
X Connect a USB device (Y page 197).
COMAND loads the medium inserted and
starts to play it.
Switching on using the button X
Press the 003Abutton one or more times. By pressing the
003Abutton repeatedly, you
can switch modes in the following order:
R
R CD/video DVD/MP3 CD/MP3 DVD in the
single DVD drive (disc mode)
R Memory card mode
R MUSIC REGISTER
R USB storage device
R Media Interface or audio AUX mode
R Bluetooth ®
audio mode
X Select an audio medium from the media list
(Y page 198).
Switching modes via the audio menu X
Select Audio Audioin the main function bar by
sliding 00970052and turning 00790052007Athe COMAND
controller and press 0098to confirm.
The last active audio source is now activa-
ted.
You can activate a different audio source
using the audio menu.
X Select Audio Audioby sliding 00970052and turning
00790052007Athe COMAND controller and press 0098
to confirm.
The audio menu appears.
X Select Disc Disc,Memory
Memory Card
Card,Music
Music Regis‐
Regis‐
ter
ter ,USB Storage
USB Storage orMedia Interface
Media Interface
and press 0098to confirm.
This switches to the desired audio source.
X Select an audio medium from the media list
(Y page 198). Audio CD and MP3 mode
197Audio Z

have been played, the tracks in the next
folder are played.
R Random Tracks
Random Tracks
All the tracks on the medium are played in
random order (e.g. track 3, 8, 5 etc.).
X Select BT
BT Audio Audio by sliding 00520064and turning
00790052007A the COMAND controller and press 0098
to confirm.
The 003Bdot indicates the option selected.
X Select the option by turning 00790052007Athe
COMAND controller and press 0098to con-
firm.
If you select Random
Random Tracks Tracks, you will see a
corresponding symbol in the display/
selection window. Increasing the volume on COMAND
X
Select BT
BTAudio
Audio by sliding 00520064and turning
00790052007A the COMAND controller and press 0098
to confirm.
X Select Volume
Volume and press 0098to confirm.
A menu appears. The 003Bdot indicates the
current setting.
X Select Standard
Standard orBoost
Boost and press 0098to
confirm.
Information about sound settings
(Y page 30)
You will find further information in the "Audio AUX mode" section (Y page 223) Operation with the Media Interface
Connection options
Overview You will find the connection sockets in the
center console stowage compartment.
Device-specific adapter cables are required
to connect external devices to the Media
Interface. Country-specific versions are sup-
plied with the Media Interface (Y
page 218).
You can connect the following data carriers to
COMAND via the Media Interface:
R iPod ®
R iPhone ®
R certain MP3 players
i Store individual parts in a safe place.
Only use genuine Mercedes-Benz connec-
tion cables.
i iPod ®
and iPhone ®
are registered trade-
marks of Apple Inc., Cupertino, California,
USA.
i MP3 players that support MTP (
Media
Transfer Protocol) can be used.
This allows the MP3 player to be easily con- nected to the Media Interface and removed
after use. Audio data is played without
problem.
On some MP3 players, you have to activate
the relevant function; see the MP3 player
operating instructions.
Supported devices For details and a list of supported devices,
visit
http://www.mbusa-mobile.com. Or
call the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (for the USA) or Customer
Relations at 1-800-387-0100 (for Canada). Operation with the Media Interface
217Audio Z

The tracks in the currently active category
or folder, including any subfolders, are
played in random order.
i If the connected iPod ®
/iPhone ®
is not
functioning or paused, the playback
options are inactive. The display of options is grayed out. MP3 player instructions
General information Up to 30,000 tracks per medium are suppor-
ted.
You can speed up some functions and
improve the search results by:
R making sure the names of tracks, albums
and artists, for example, are written the
same way
R labeling albums featuring various artists as
"compilations"
i Multiple entries of tracks in playlists are
filtered out for some players.
Data formats MP3 and WMA are supported as data formats
with fixed and variable bit rates (up to
320 kbits/s).
Special considerations when using MP3
players Up to eight directory levels with up to 1,000
tracks per directory are supported.
Do not use USB extension leads or adapters. They can impair functionality.
i DRM (Digital Rights Management) protec-
ted files are not supported by the Media
Interface. Audio AUX mode
Notes on audio AUX mode
External audio sources may have different
volumes, which can mean that system mes-
sages such as traffic announcements and
navigation system announcements are much louder. If necessary, deactivate the system
messages or adjust their volume manually.
You can connect an external audio source
(AUX) to COMAND.
Depending on the vehicle model series, the
connection is made using a jack in the stow-
age compartment in the center console or a
USB port (Y page 197).
If COMAND is equipped with the Media Inter-
face, external audio sources are connected
using the cable set provided. An AUX socket
is not provided. The connections for the
Media Interface are located in the stowage
compartment in the center console.
i You will find further information online at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (for the USA) or Cus-
tomer Relations at 1-800-387-010 0(for
Canada). Switching to audio AUX mode
Switching on using the DISC button The external device is connected to the audio
AUX input.
X Press the 003Abutton one or more times.
By pressing the function button repeatedly,
you can change the operating mode in the
following order:
R CD/MP3 (disc)
R Memory card mode
R MUSIC REGISTER
R USB storage device Audio AUX mode
223Audio Z

If your vehicle is equipped with Media Inter-
face, you can connect an external video
source (AUX video) (Y page 217).
The 1/8 inch audio/video jacks are in the
center console stowage compartment.
i In vehicles with a rear view camera, the
AUX video jack cannot be used for external video sources. Switching to AUX video mode
AUX video mode
X Press the 003Afunction button repeatedly
until Media Interface mode is selected.
or X Select Video
Videoin the main function bar by
turning 00790052007Athe COMAND controller and
press 0098to confirm.
If AUX video mode was the last mode selec-
ted, it will now be active.
If another video source is switched on, you can now switch to AUX video mode in the
video menu.
X Select Video
Video and press 0098to confirm.
X Select Aux
Aux and press 0098to confirm.
The AUX video menu appears. You will hear
and see the content of the external video
source if it is connected and switched to
playback. Showing/hiding the menu
X To show: in video AUX mode, press 0098the
COMAND controller.
X To hide: slide00970052the COMAND controller
and confirm Full Screen Full Screen by pressing0098. Volume and sound settings
Information on:
R Volume settings (Y page 29)
R Sound settings (Y page 30)
i A device which is connected as an exter-
nal video source may seem quieter or
louder in the vehicle, or the usual maximum
volume cannot be achieved. On some devi-
ces, it is possible to adjust the volume sep-
arately. In this case, start at a medium vol- ume and increase it gradually. This enables
you to determine whether the system is
able to play the sound at high volume with-
out distorting it. Increasing the volume on COMAND
X Show the video AUX menu (Y page 232).
X Select Volume
Volume by turning 00790052007Athe
COMAND controller and press 0098to con-
firm.
A menu appears. The 003Bdot indicates the
current setting.
X Select Standard Standard orBoost
Boost and press 0098to
confirm.
Standard Standard: the volume of the external video
source is adjusted to a standard value.
Boost Boost: the volume of the external video
source is raised by approximately 10 dB. Picture viewer
Introduction
If there are pictures on the active data
medium, you can look at them. You can dis- 232
Picture viewerVideo

Your COMAND equipment
These operating instructions describe all the
standard and optional equipment for your
COMAND system, as available at the time of
going to print. Country-specific differences
are possible. Please note that your
COMAND system may not be equipped with
all the features described. Overview
Important safety notes
G
WARNING
The CD/DVD drive is a class 1 laser product. If you open the housing of the CD/DVD drive,
there is a risk of exposure to invisible laser
radiation. This laser radiation could damage
your retina. There is a risk of injury.
Never open the housing. Always have main-
tenance and repair work carried out at a quali- fied specialist workshop. G
WARNING
If objects such as headphones/headsets or
external audio/video sources are not secured in the passenger compartment, they can be
flung around and hit vehicle occupants. There
is a risk of injury, for example in the event of
sudden braking or a sudden change in direc-
tion.
Always stow these items or similar objects
carefully so that they cannot be flung around, for example in a lockable vehicle stowage
compartment. equipment
Observe that a range of Rear Seat Entertain-
ment Systems are available for Mercedes-
Benz vehicles. In this Operator's Manual, the
Rear Seat Entertainment System Code 864 is
used for illustration purposes. If you have a
different Rear Seat Entertainment System in your vehicle, please refer to the separate prin-
ted operating instructions . Components
The Rear Seat Entertainment System
includes:
R two screens for the rear behind the front-
seat head restraints
R two remote controls
R a CD/DVD drive
R AUX jacks on both screens (AUX display)
and on the CD/DVD drive (AUX drive)
R two sets of cordless headphones 236
OverviewRea
r Seat Entertainment System

Setting the brightness
X Select Settings
Settings using the0064button
and press 008Bto confirm.
X Select Brightness
Brightness using the00630064
buttons and press the 008Bbutton to confirm.
A scale appears.
X Adjust the brightness using the 00630064
buttons and press the 008Bbutton to confirm.
The brightness bar moves up or down. The picture becomes lighter or darker in
accordance with the scale. Showing/hiding the picture
X To hide the picture: selectDisplay Off Display Off
in the system menu using the 00640065
buttons on the remote control and press
the 008Bbutton to confirm.
The picture is hidden.
X To display the picture: press the008Bbut-
ton. CD/audio DVD and MP3 mode
Important safety notes
G
WARNING
The CD/DVD drive is a class 1 laser product. If you open the housing of the CD/DVD drive,
there is a risk of exposure to invisible laser
radiation. This laser radiation could damage
your retina. There is a risk of injury.
Never open the housing. Always have main-
tenance and repair work carried out at a quali- fied specialist workshop. General notes
You will find information on the following top- ics in the Audio section:
R notes on CDs/DVDs (Y page 204)
R notes on MP3 mode (Y page 202)
R notes on copyright (Y page 204) Inserting a CD/DVD
0043
Disc slot
0044 Disc eject button
Depending on the vehicle model and equip-
ment level, the CD/DVD drive is found:
R behind the center console in a folding com-
partment, or
R under the rear bench seat, or
R in the stowage box between the rear seats
The CD/DVD drive is a single disc drive. If
there is already a disc inserted, this must be
ejected before another is inserted.
X Insert a disc into the disc slot.
The printed side of the disc must face
upwards. If neither side of the disc is prin-
ted, the side you wish to play must face
downwards.
The CD/DVD drive draws in the disc.
The CD/DVD drive plays the disc:
R if it has been inserted correctly and is a
permissible disc, and
R after you have switched to disc mode
(audio CD/audio DVD/MP3 mode)
(Y page 245)
Data on an MP3 CD first needs to be loaded by the drive. Loading may take some time,
depending on the number of folders and
tracks. 244
CD/audio DVD and MP3 modeRear Seat Entertainment System