2014 MERCEDES-BENZ B-CLASS HATCHBACK steering

Display messages
Possible causes/consequences and
M
MSolutions &
inoperative Bat‐ inoperative Bat‐
tery weak tery weak The on-board voltage is too low The auxiliary heating has switched
itself off or cannot be switched on (Y page 150).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 150).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Manual Owner's Manual The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 150).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 181).
X Do not drive on and consult the nearest qualified specialist
workshop. 282
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 322).Wiper malfunction‐ Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Visit a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the battery (Y page 90). Display
messages
283On-board computer and displays Z

Tyres
Problem
Possible causes/consequences and
M
MSolutions h
The yellow tyre pres-
sure monitor warning
lamp (pressure loss/
malfunction) is lit.
The tyre pressure monitor has detected a loss of pressure in at
least one of the tyres.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 181).
X Observe the additional display messages in the multifunction
display.
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 334).
X Check the tyre pressure (Y page 358).
X If necessary, correct the tyre pressure. h
The yellow tyre pres-
sure monitor warning
lamp (pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tyre pressure monitor is faulty.
G WARNING
The system is possibly unable to detect or register low tyre pres-
sure.
There is a risk of an accident. X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. 296
Warning and indicator lamps in the instrument clusterOn-board computer and displays

X
To raise: using handle :, lift up luggage
compartment floor ;in the direction of
arrow =and pull it upwards.
X Lower luggage compartment floor ;
again. To do this, push the luggage com-
partment floor away so that it engages in
the guide on the upper level.
Luggage compartment floor ;engages in
the upper position.
i Carry out this step using both hands.
X To lower: raise luggage compartment
floor ;slightly using handle :and pull it
towards you.
X Lower luggage compartment floor ;again
slowly. Whilst doing so, press the luggage
compartment floor into the lower level.
Luggage compartment floor ;engages in
the lower position. Roof carrier
Important safety notes G
WARNING
When a load is transported on the roof, the
vehicle's centre of gravity rises and the han-
dling changes. If you exceed the maximum
roof load, the handling as well as steering and braking characteristics are severely affected.
There is a risk of an accident.
Always observe the maximum roof load and
adapt your driving style.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama
sliding sunroof fully and open the tailgate
fully when the roof carrier is fitted.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 393).
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Attaching the roof carrier X
Open covers :carefully in the direction of
the arrow.
X Fold covers :upwards.
X Only secure the roof carrier to the anchor-
age points under covers :.
X Observe the manufacturer's installation
instructions. Stowage areas
309Stowing an d features Z

Operating the mobile phone
You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 240).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls using the hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is trans-
ferred over to the mobile phone. It is then
possible to continue the conversation on the
mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it.
Further information about the stowage com-
partment (Y
page 300).
X To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper- ating and road safety of the vehicle. There is a
risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
315Stowing and features Z

!
Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. Care
329Maintenance and care Z

In addition to the vehicle load, the driving dis-
tance possible depends upon:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tyre pressure loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, observe the
following specifications for your vehicle's
tyres:
R size
R type and
R the "MOExtended" mark.
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre
may be used as a temporary measure. Make
sure that you use the proper size and type
(summer or winter tyre).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot- holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures
down to Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury. Flat tyre
335Breakdown assistance
Z

G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Always have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 73)
and ESP ®
(Y page 77). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is created, for example:
R by wearing synthetic fibre clothing
R due to friction between clothing and the
seat R
when you pull or push the battery across
carpet or other synthetic materials
R when you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible Battery (vehicle)
339Breakdown assistance
Z