Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 328).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 203).
i The active braking application is only
available on vehicles with automatic trans-
mission.
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you. Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is deactivated, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a
sharp angle. Otherwise, you may damage
the wheels or tyres. 206
Driving systemsDriving and parking
Blind Spot Assist
General notes
Blind Spot Assist monitors the areas on either
side of the vehicle that are not visible to the
driver with two lateral, rear-facing radar sen-
sors. A warning display in the exterior mirrors
draws your attention to vehicles detected in
the monitored area. If you then switch on the corresponding turn signal to change lanes,
you will also receive a visual and audible col-
lision warning.
Blind Spot Assist supports you from a speed
of approximately 30 km/h.
Important safety notes G
WARNING
Blind Spot Assist does not react to vehicles:
R overtaken too closely on the side, placing
them in the blind spot area
R when the difference in the speed of
approach and overtaking is too great
As a result, Blind Spot Assist cannot warn
drivers in these situations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and maintain a safe distance at the side
of the vehicle.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving. Always ensure that there is
sufficient distance to the side for other road
users and obstacles.
Radar sensors
The radar sensors for Blind Spot Assist are
integrated into the rear bumper. Make sure
that the bumpers are free from dirt, ice or
slush. The sensors must not be covered, for
example by cycle racks or overhanging loads.
Following a severe impact or in the event of
damage to the bumpers, have the function of the radar sensors checked at a qualified spe-
cialist workshop. Blind Spot Assist may no
longer work properly. Monitoring range of the sensors
In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or obscured sensors
R poor visibility, e.g. due to fog, heavy rain or
snow
R a narrow vehicle travelling in front, e.g. a
motorcycle or a bicycle
R very wide lanes
R narrow lanes
R vehicles not driving in the middle of their
lane
R barriers or other road boundaries
Vehicles in the monitoring range are then not
indicated. Blind Spot Assist monitors the area up to
3.0 mbehind your vehicle and directly next to
your vehicle, as shown in the diagram. For this
purpose, Blind Spot Assist uses radar sensors in the rear bumper.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may be the case if the vehicles are driving on the inner
side of their lane. Driving systems
221Driving and parking Z
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Important safety notes
G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating the on-board computer. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognise function
restrictions relevant to safety. The operating
safety of your vehicle may be impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately.
The on-board computer only shows messages
or warnings from certain systems in the mul- tifunction display. You should therefore make
sure your vehicle is operating safely at all
times. If the operating safety of your vehicle is
impaired, park the vehicle safely as soon as
possible. Contact a qualified specialist work-
shop.
For an overview, see the instrument panel
illustration (Y
page 30). Displays and operation
Instrument cluster lighting
The light sensor in the instrument cluster
automatically controls the brightness of the
multifunction display. In daylight, the displays
in the instrument cluster are not illuminated.
The lighting in the instrument cluster, in the
displays and the controls in the vehicle inte-
rior can be adjusted using the brightness con-
trol knob.
The brightness control knob is located on the bottom left of the instrument cluster
(Y page 30).
X Turn the brightness control knob clockwise
or anti-clockwise.
If the light switch is set to Ã,Tor
L, the brightness is dependent upon
the brightness of the ambient light. Coolant temperature gauge
G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
The coolant temperature gauge is in the
instrument cluster on the right-hand side
(Y page 30). 232
Displays and operationOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 181).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check brake pad Check brake pad
wear wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Connect system
are malfunctioning.
X Have the system checked at a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 181).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative
due to a malfunction. Adaptive Brake Assist may also have failed.
X Visit a qualified specialist workshop. Display
messages
259On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. Radar sensors
Radar sensors
dirty See Owner's dirty See Owner's
Manual Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R COLLISION PREVENTION ASSIST PLUS
R DISTRONIC PLUS
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. All driving systems/driving safety systems are operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 181).
X Switch off the engine.
X Clean the sensors (Y page 328) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. ü If this symbol appears in the multifunction display, a seat belt
tongue has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 46). 260
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions b
AUTO AUTO
lights
lights inoper‐
inoper‐
ative
ative The light sensor is faulty.
X Visit a qualified specialist workshop. b
Switch off lights Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Turn the light switch to Ã.Adaptive Adaptive
Main-beam
Main-beam
Assist currently
Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Adaptive Highbeam Assist is deactivated and temporarily inoper-
ative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational again, the
Adaptive Main-beam Assist available again
Adaptive Main-beam Assist available again message is
displayed.
Adaptive Highbeam Assist is operational again. Adaptive Adaptive
Main-beam
Main-beam
Assist inoperative
Assist inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Engine
Display messages
Possible causes/consequences and
M MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner's Manual
Owner's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 322).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. 268
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Lane Keeping
Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there have been no lane markings for an extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 181).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist is temporarily inoperative. Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the radar sensor system is outside the operating temperature
range
The yellow 9indicator lamps also light up in the exterior mir-
rors.
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 181).
X Restart the engine. 272
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Traffic Sign
Traffic Sign
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the dis-
play message disappears.
Traffic Sign Assist is operational again. Traffic Sign Traffic Sign
Assist inoperative Assist inoperative Traffic Sign Assist is faulty.
X Visit a qualified specialist workshop. DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 193).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 193). DISTRONIC DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 181).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty. Adaptive Brake Assist may also have
failed.
A warning tone also sounds.
X Visit a qualified specialist workshop. 274
Display
messagesOn-board computer and displays