
Display messages
Possible causes/consequences and
M
MSolutions _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 322).Wiper malfunction‐ Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Visit a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the battery (Y page 90). Display
messages
283On-board computer and displays Z

lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil
filter changed more frequently. The tyres
must be checked more frequently if the vehi-
cle is operated under increased loads. Fur-
ther information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent. 324
CareMaintenance and care

!
Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. Care
329Maintenance and care Z

X
Remove first-aid kit =.
i Check the expiry date on first-aid kit
=at
least once a year. Replace the contents if
necessary, and replace any missing items. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
X Pull tab :upwards.
X Remove fire extinguisher ;.
i Have fire extinguisher
;refilled after
each use and checked every one to two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each
individual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-change tool kit is in the stowage well under
the luggage compartment floor.
For vehicles with an emergency spare wheel,
see "Removing the emergency spare wheel"
(Y page 381).
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre- changing tools. Some tools for changing a
wheel are specific to the vehicle. For more
information on which tyre changing tools
are required and approved to perform a
wheel change on your vehicle, consult a
qualified specialist workshop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock
R Wheel wrench
R Centring pin
Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the tailgate.
X Lift the luggage compartment floor
upwards (Y page 308).
X Use the TIREFIT kit (Y page 335).
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor
upwards (Y page 308).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Where will I find.
..?
333Breakdo wn assis tance

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 334)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 333)
R an emergency spare wheel (only for certain
countries) (Y page 380)
Information on changing/fitting a wheel
(Y page 361).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 181).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO start func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 159).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so. X
Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 332). Observe legal require-
ments.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It
is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or tyre pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 276)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is
partially laden and approximately 30 km
when the vehicle is fully laden. 334
Flat tyreBreakdown assistance

If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tyre inflation com-
pressor for longer than ten minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
Comply with the manufacturer’s safety
instructions on the sticker on the tyre infla-
tion compressor.
Using the TIREFIT kit X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying TIREFIT sticker and the tyre infla-
tion compressor from the stowage well underneath the luggage compartment floor
(Y page 333).
X Affix part :of the TIREFIT sticker to the
instrument cluster within the driver's field
of vision.
X Affix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tyre. X
Remove filler hose Band connector =
from the bottom section of the tyre inflation compressor housing ;.
X Slide the yellow filler hose connector into
the mounting on yellow cap Aof tyre seal-
ant bottle :until the connector engages.
X With the sealing rings in front, slide yellow
cap Aof tyre sealant bottle :into the
mounting of tyre inflation compressor ;
until the cap and both hooks engage. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C. 336
Flat tyreBreakdown assistance

X
On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the key instead of the Start/Stop but-
ton (Y page 160).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
or
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection
(Y page 81).
X Deactivate automatic locking (Y page 247).
X Switch on the hazard warning lamps
(Y page 125).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 344).
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the key instead of the Start/Stop but-
ton (Y page 160). Vehicles with automatic transmission:
the
automatic transmission automatically shifts
to position Pwhen you open the driver's or
front-passenger door or when you remove the
key from the ignition lock. In order to ensure that the automatic transmission stays in posi- tion Nwhen towing away the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
Vehicles with manual transmission: X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and shift to
neutral.
All vehicles:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 125).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the turn signals for the desired direction
flash. When you reset the combination
switch, the hazard warning lamps start
flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as Towing away and tow-starting
347Breakdown assistance Z

tyre load rating and speed rating required for
your vehicle.
Pay special attention to country-specific
requirements for tyre approval. These
requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of certain tyre types in certain regions and areas
of operation can be highly beneficial. You can find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
R Only fit tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different
type or make in the event of a flat tyre.
Observe here the "MOExtended tyres (tyres
with run-flat characteristics)" section
(Y page 334).
R Only fit tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 380). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres- sure monitor and on wheels specifically tes-
ted by Mercedes-Benz. Notes on driving with MOExtended tyres with
a flat tyre (Y page 334).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 361). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident. 354
Winter operationWheels and tyres