Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart-
ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 72). The anti-
theft alarm system is triggered if the door is 86
KeyOpening and closing
Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 298).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate
the double lock function by deactivating the
interior motion sensor (Y page 82). The doors
can then be opened from the inside after the vehicle has been locked from the outside. You
can open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 72). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 80). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Doors
93Opening and closing Z
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 72).
If the vehicle has previously been locked with
the key from the outside, opening a door from the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 80).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 72). The anti-
theft alarm system is triggered if the door is
opened from the inside. Switch off the alarm
(Y page 80). Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish to lock the vehicle before pulling away, for
example. X
To unlock: press button :.
X To lock: press button ;.
If all the doors and the tailgate are closed,
the vehicle locks.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys- tem. Switch off the alarm (Y page 80).
You can open the rear doors from inside the
vehicle if they are not secured by the child-
proof locks (Y page 72).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not possible to open the doors from inside the 94
DoorsOpening and closing
vehicle. You can deactivate the double lock
function by deactivating the interior motion
sensor (Y page 82). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. You can open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 72). The anti-theft alarm system is
triggered if the door is opened from the
inside. Switch off the alarm (Y page 80).
The anti-theft alarm system is triggered if the door is opened from the inside. Switch off the alarm (Y page 80).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected. The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
You can also activate and deactivate the auto- matic locking function using the on-board
computer (Y page 247). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be locked or
unlocked with the key or KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 80).
X Take the emergency key element out of the
key (Y page 89).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise as far as it will go to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise. Doors
95Opening and closing Z
X
Turn the emergency key element back and
remove it.
X Insert emergency key element into the key
(Y page 89). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button on the driver’s
door (Y page 94).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press the locking knobs
down by hand if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 89).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it. X
Make sure that the doors and the tailgate
are locked.
X Insert emergency key element into the key
(Y page 89).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i The opening dimensions of the tailgate
can be found in the "Vehicle data" section
(Y page 393).
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 298).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out. 96
Luggage compartmentOpening and closing
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Running-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle has been delivered or after repairs. Full sys-
tem effectiveness is not reached until the end
of this teach-in process.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. The first 1500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter. R
Do not shift down a gear manually in order
to brake.
R Vehicles with automatic transmission:
try to avoid depressing the accelerator
pedal beyond the point of resistance (kick- down).
After 1500 km, you may gradually bring the
vehicle up to full road and engine speeds.
You should also observe these notes on run-
ning-in if the engine or parts of the drive train
on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake 158
DrivingDriving and parking
Important safety notes
G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display (example: colour
multifunction display)
The ECO start/stop function automatically
switches the engine off when the vehicle
stops moving if:
R the è ECO symbol appears in the mul-
tifunction display in vehicles with black and white multifunction display.
R the è ECO symbol appears in green in
the multifunction display in vehicles with a
colour multifunction display.
The stop/start function is automatically acti-
vated each time you start the engine with the ignition key.
If the ECO start/stop function has been man- ually deactivated (Y page 166) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed. Automatic engine switch-off General notes
The ECO stop/start function is operational
and shows the following in the multifunction
display:
R the è ECO symbol in vehicles with a
black-and-white multifunction display
R a green èECO symbol in vehicles with a
colour multifunction display
This is the case if, among other things:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If not all conditions for an automatic engine
switch-off are met:
R the è ECO symbol does not appear in
vehicles with a black-and-white multifunc-
tion display.
R a yellow èECO symbol appears in vehi-
cles with a colour multifunction display.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession.
On vehicles with a black-and-white multifunc- tion display, the automatic engine switch-off
is then available again after the ECO symbol
appears in the multifunction display. 164
DrivingDriving and pa
rking
With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped.
Only shift the transmission into
position Pwhen the vehicle is sta-
tionary (Y page 170). The parking
lock should not be used as a brake when parking. In order to secure
the vehicle, always apply the elec-
tric parking brake in addition to the
parking lock.
In the event of a malfunction of the vehicle's electronics, the transmis-
sion may lock in position P. Have
the vehicle electronics checked
immediately at a qualified special-
ist workshop.
Park position Pis automatically
engaged if:
R you switch off the engine using
the key and remove the key
R you switch off the engine using
the key or using the Start/Stop
button and open the driver's
door or front-passenger door
R you open the driver's door when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position Dor R C Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 172
Automatic transmissionDriving and parking