Customer Delivery Checklist
PRESENTATION OF OWNER ’S M ATERIALS :
Review the following items with the customer
DEALERSHIP DAT E
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
Smart Start Guide
•
Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty Information
Warranty Start Date:
Customer Ini tial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
•
Offer to register customer on
www.MyMazda.com
Owner’s Manual
S ERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
Maintenance Passport
Floor Mats
•
Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
•
System overview
• Demonstrate how to reset the TPMS
Push and hold the “SET switch” until
the TPMS warning light flashes twice
and one beep is heard
• Review the system Caution
