2014 MAZDA MODEL 3 HATCHBACK service

8–9
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda
Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identifi cation Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
/C\FCA&('#*A'FKVKQPKPFD

8–10
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
 


y If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
 


y If it becomes necessary to have the components or wiring system for the supplementary
restraint system modifi ed to accommodate a person with certain medical condition in
accordance with a certifi ed physician you must contact your dealership in order to avoid
the potential loss of the warranty of your vehicle which may occur if some third party is
hired by the customer to make any modifi cations to this system.
Log on: at www.mazdamexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA(62932).
/C\FCA&('#*A'FKVKQPKPFD

8–21
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National Highway
Traffi c Safety Administration for grading tires by tread wear, traction, and temperature
performance.
Tread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specifi ed government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart signifi cantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
Traction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent the
tire's ability to stop on wet pavement as measured under controlled conditions on specifi ed
government test surfaces of asphalt and concrete. A tire marked C may have poor traction
performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction tests
and does not include acceleration cornering (turning), hydroplaning, or peak traction
characteristics.
Temperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions on
a specifi ed indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel than the minimum required by law.
/C\FCA&('#*A'FKVKQPKPFD

8–32
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are
some important maintenance points:
Tire Infl ation Pressure
Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain
recommended pressures for the best ride, top handling, and minimum tire wear. Use the
pressures specifi ed on the vehicle tire information placard or tire label for optimum service.
Tire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) at the latest or sooner
if irregular wear develops. Mazda recommends to rotate every 8,000 km (5,000 miles) to
help increase tire life and distribute wear more evenly.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a
combination of the following:
 


y Incorrect tire pressure



y Improper wheel alignment



y Out-of-balance wheel



y Severe braking
After rotation, infl ate all tire pressures to specifi cation (page 9-10 ) and inspect the lug nuts
for tightness.
CAUTION
Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern or
studs only from front to rear, not from side to side. Tire performance will be weakened if
rotated from side to side.

/C\FCA&('#*A'FKVKQPKPFD

8–45
Customer Information and Reporting Safety Defects
Declaration of Conformity
Bluetooth® Hands-Free
Type A
U.S.A. and Canada
FCC ID: CB2MBLUEC09 IC:279B-MBLUEC09
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
WARNING
Changes or modifi cations not expressively approved by the party responsible for
compliance could void the user's authority to operate the equipment.
The term “IC: ” before the radio certifi cation number only signifi es that Industry Canada
technical specifi cations were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Bluetooth
® Hands-Free Customer Service
 


y U.S.A.
 Phone: 800-430-0153 (Toll-free)
 Web: www.MazdaUSA.com/bluetooth



y Canada
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca
/C\FCA&('#*A'FKVKQPKPFD

8–49
Customer Information and Reporting Safety Defects
Service Publications
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they do not have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION
9999-95-017B-14 2014 WORKSHOP MANUAL (English)
9999-MX-017B-14 2014 WORKSHOP MANUAL (Spanish)
9999-95-019G-14 2014 WIRING DIAGRAM (English)
9999-MX-019G-14 2014 WIRING DIAGRAM (Spanish)
9999-95-038C-14R1 2014 OWNER'S MANUAL (English)
9999-EC-038C-14R1 2014 OWNER'S MANUAL (English and French)
9999-PR-038C-14R1 2014 OWNER'S MANUAL (Spanish)
9999-95-064F-14 2014 SERVICE HIGHLIGHTS
9999-95-038C-14NAV 2014 NAVIGATION SYSTEM OWNER'S MANUAL
(English)
9999-EC-038C-14NAV 2014 NAVIGATION SYSTEM OWNER'S MANUAL
(English and French)
9999-PR-038C-14NAV 2014 NAVIGATION SYSTEM OWNER'S MANUAL
(Spanish)
WORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.
WIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical system.
OWNER'S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician's manual.
SERVICE HIGHLIGHTS:
Provides description and operation of the many systems of your Mazda.
/C\FCA&('#*A'FKVKQPKPFD

8–50
Customer Information and Reporting Safety Defects
Service Publications
NAVIGATION SYSTEM OWNER'S MANUAL:
This booklet contains information regarding the proper operation and use of the navigation
system. This is not a technician's manual.
/C\FCA&('#*A'FKVKQPKPFD

9–4
Specifi cations
Specifi cations
Specifi cations
Engine
Item Specifi cation
SKYACTIV-G 2.0 SKYACTIV-G 2.5
Type DOHC-16V in-line, 4-cylinder
Bore × Stroke 83.5 × 91.2 mm (3.29 × 3.59 in) 89.0 × 100 mm (3.50 × 3.94 in)
Displacement 1,997.6 ml (1,997.6 cc) 2,488.5 ml (2,488.5 cc)
Compression ratio 13.0
Electrical System
Item Classifi cation
Battery Q-85 *1
12V-60Ah/20HR *2 or 12V-65Ah/20HR *2
Spark-plug number Mazda Genuine spark
plug*3 PE5R-18-110 or PE5S-18-110
*1 Q-85 is designed for i-ELOOP system. Only Q-85 should be used to ensure correct operation of i-ELOOP
system. Consult an Authorized Mazda Dealer for details.
*2 Not for i-ELOOP system.
*3 This spark plug provides the SKYACTIV-G engine with optimum performance. Contact an Authorized Mazda
Dealer for details.
CAUTION
When cleaning the iridium plugs, do not use a wire brush. The fi ne particulate coating on
the iridium alloy and platinum tips could be damaged.
Lubricant Quality
Lubricant Classifi cation
Engine oil Refer to Recommended Oil on page 6-27 .
Manual transaxle oil API Service GL-4
SAE 75W-80
Automatic transaxle fl uid Mazda Genuine ATF FZ
Brake/Clutch fl uid SAE J1703 or FMVSS116 DOT-3
NOTE
Refer to Introduction on (page 6-2 ) for owner's responsibility in protecting your investment.
/C\FCA&('#*A'FKVKQPKPFD