
GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
SYNC®365
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
Push the voice icon; when prompted, say “Voice settings”, then
any of the following:
When you say: The system:
“Interaction mode standard” Provides more detailed interaction and
guidance.
“Interaction mode advanced” Provides less audible interaction and
more tone prompts.
The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not
sure of your request or when there are multiple possible responses to your
request. (For example, the system may ask “Phone, is that correct?”) If
turned off, the system simply makes a best guess as to what you requested
and you may still occasionally be asked to confirm settings.
“Confirmation prompts on”
“Confirmation prompts off”
The system creates candidate lists when it has the same confidence level
of several options based on your voice command. When turned on, you
may be prompted with as many as four possibilities for clarification.
For example, “Say 1 after the tone to call John Doe at home. Say 2 after
the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane
Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the
tone to play Johnny Doe.”
“Phone candidate lists on”
“Phone candidate lists off”
“Media candidate lists on”
“Media candidate lists off”
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2014 Navigator(nav)
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USA(fus)

When you select: You can:
Modify PhonebookModify the contents of your phone book (i.e.,
add, delete, download). Press OK to select
and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. Push the desired
contact(s) on your phone. See your phone’s
user guide on how to push contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
ReturnExit the current menu.
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USA(fus)

*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
HD Radio Voice Commands
If you are listening to the radio, press the voice button on
the steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune”
*
“Help”
*If you have said, “Tune”, see the following “Tune” chart.
“TUNE”
“<87.7 - 107.9> HD <1–8>”
“FM <87.7-107.9> HD <1-8>”
“Tune HD <1-8>”
“Help”
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Owners Guide gf, 1st Printing, June 2013
USA(fus)

Sirius® Information
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of Sirius satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1-888-539-7474.
Satellite radio electronic serial number (ESN):You need your ESN
to turn on, modify or track your satellite radio account. The ESN is on
the System Information Screen (SR ESN: XXXXXXXXXXXX). To access
your ESN, touch the I button on the navigation screen, and then select
the System Info tab.
Potential reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
434Navigation System (If Equipped)
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Creating a Playlist
Press the MEDIA hard button, and then select the Jukebox tab on the
touchscreen.
1. Select Options.
2. Select Edit Playlists, then which playlist you would like to create.
3.
Select which category you would like to access from your saved music.
4. Select the desired songs and then press Add. The system shows you the
currently selected songs. You can choose to Edit Name to change the
name of the playlist, Delete Playlist to remove it, Add Tracks to the
playlist or Sort Playlist.
5. After you change the playlist, select Edit Name to rename your playlist.
Jukebox Voice Commands
If you are listening to music stored in the jukebox, press the
voice button on the steering wheel control. When prompted, say
any of the commands in the following chart.
If you are not listening to music stored in the jukebox, press the voice
button and, after the tone, say “Jukebox”, then any of the commands in
the following chart.
“JUKEBOX”
“Pause” “Play playlist
3
“Play”1“Play previous track” “Search artist
“Play album
“Play artist
“Play genre
“Play next track” “Repeat” “Shuffle off”
“Play playlist <1–5>” “Repeat off” “Help”
1You can say these commands at any time during listening to the jukebox
and after any of the search and refine commands.
2You can narrow your search beyond the “Search” command by using
these commands.
3While listening to the jukebox, press the voice button on the steering
wheel control. When prompted, you may say any of these commands.
Navigation System (If Equipped)443
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USA(fus)

Quick
Note:Items on this screen are selectable at any speed.
Find Nearest POISelect up to five different points of interest
(POI) favorites that you can search for while
your vehicle is moving. You can change these
categories at any time but the default categories
are:
•Gas Station
•AT M
•Restaurant
•Accommodations
•Parking Garage
When you select a category, the system displays
a list in order of distance from your vehicle’s
location. The Quick POI search range
automatically increases to a 50 mile (80 km)
radius if no point of interest is found within the
default 25 mile (40 km) radius.
You also have the option to select List All
Categories, which displays a list of all categories.
Previous DestinationTouch this button to select one of your previous
destinations.
Address BookTouch this button to set an entry in your address
book as your destination.
Standard
Note:Items on this screen are selectable only when your vehicle is
moving at speeds slower than 5 mph (8 km/h).
Address BookYou can store up to 25 entries, which you can
use as destinations, waypoints and areas to
avoid. You can sort the entries alphabetically,
by date or icon.
*
Previous
DestinationYou can store up to 20 recently used
destinations and waypoints. Duplicate entries
do not appear in the list. Adding a new entry
deletes the oldest one from the list.
*
Phone NumberTouch this button to search for a destination
using the phone number of a saved point of
interest or address book entry. Use the keypad
on the screen to enter the phone number.
450Navigation System (If Equipped)
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Navigation Preferences
Avg. Speed:
ResidentialWhen this feature is on, the system displays
the average speed on a residential road,
initially set to 25 mph (40 km/h). You can
change the setting for your driving
preferences. This setting helps estimate your
arrival time at a destination based on your
driving preferences.
Avg. Speed: Main
RoadsWhen this feature is on, the system displays
the average speed on a main road, initially set
to 45 mph (72 km/h). You can change the
setting for specific roads and for your driving
preferences. This setting helps estimate your
arrival time at a destination based on your
driving preferences.
Avg. Speed: FreewaysWhen this feature is on, the system displays
the average speed on a freeway, initially set to
65 mph (105 km/h). You can change the
setting for specific roads and for your driving
preferences. This setting helps estimate your
arrival time at a destination based on your
driving preferences.
Parking POI
NotificationWhen this feature is on, the system displays
available parking accommodations around a
destination that is part of your route.
Low Fuel POI
NotificationWhen this feature is on, the system displays
gas station icons when the fuel level is low.
Fuel Price DisplayWhen this feature is on, the system displays
fuel prices at local stations. You can choose to
display prices forUnleadedorDiesel.
*
460Navigation System (If Equipped)
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)