Why You Need a SYNC
Owner Account
A SYNC owner account is
required for Vehicle Health
Report activation and the ability
to view your reports online. You'll
also be able to take advantage
of all of SYNC's Services* and
personalization features, such
as saving your Favorites and
Points of Interest (POI). You'll
receive the latest software
updates that add new places,
directions and information, and
if you have questions, you'll
get free customer support. Visit
the website or call the toll-free
number for more information.
See the inside front cover of this
guide for details.
Pairing Your Phone
with SYNC
1. Make sure that your vehicle is
in P (Park) and your radio and
ignition are turned on. Touch
Add Phone in the upper left
corner of the touchscreen. Find SYNC appears on the
screen and instructs you to
begin the pairing process from
your device.
2. Make sure that Bluetooth
is set to ON and that your
cellular phone is in the proper
mode. See your phone’s
manual if necessary. Select
SYNC, and a six-digit PIN
appears on your device.
3. If you are prompted to enter
a PIN on your device, it does
not support Secure Simple
Pairing. To pair, enter the PIN
displayed on the touchscreen.
Skip the next step.
4. When prompted on your
phone’s display, confirm that
the PIN provided by SYNC
matches the PIN displayed on
your cellular phone.
5. The display indicates when the
pairing is successful.
Note: The system may prompt
you to set your phone as the
primary/favorite (the primary
phone will receive messages and
voicemail); download your phone
book (this is required to use the
full set of voice commands)
and/or turn on 911 Assist®.
Tips
Make sure you accept
SYNC's request to access
your phone.
To pair subsequent phones,
please refer to Pairing
Subsequent Phones in
the SYNC chapter of your
Owner’s Manual.
If you are experiencing
pairing problems, try
performing a clean pairing by
deleting your services from
SYNC, deleting the SYNC
connection from your phone,
and then repeating the
Pairing Your Phone with
SYNC process.
Phone
Voice-control your phone
to connect with many other
features and SYNC Services*:
Connect to SYNC Services*
for traffic, directions,
business searches and
information favorites.
Connect to Operator Assist
to help locate a listing
or destination.
Call for a Vehicle
Health Report.
Connect automatically with a
911 Operator in the event of
an accident (feature must be
on prior to an event).
Transfer calls seamlessly from
SYNC to phone as you get in
or out of your vehicle.
Refer to the SYNC chapter
of your Owner's Manual for
complete details.
SYNC® with MyLincoln TouchTM
Using SYNC with MyLincoln Touch
SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
Use the four-corner, four-color touchscreen to explore and interact
with your vehicle. The touchscreen works the same way traditional
controls, knobs and buttons do.
Press the various corners on your touchscreen to personalize
the many features and settings of your vehicle all in one place.
The system provides easy interaction with your cellular phone,
multimedia entertainment, climate controls and navigation system*.
6 7
*if equipped
2014 MKZ
General Tips
Press the home icon
at any time to return to the
home screen.
For additional support, refer to
your Owner's Manual,
visit the website or call the
toll-free number. See the
inside front cover of this guide
for more details.
Before You Get Started
If you have the navigation
SD card*, make sure that it
is inserted into the media
port or your navigation will
not work.
The touchscreen is sensitive,
so make sure you press
the desired icon accurately
and firmly.
Create Your Owner Account
1. Set up your owner account
at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada).
Register by following the
on-screen instructions. After
registering, you can see what
complimentary services you
are eligible for.
2. SYNC uses a wireless
connection called
Bluetooth® to
communicate with your
phone. Turn Bluetooth
mode on in your phone's
menu options. This lets
your phone find SYNC. For
more details on setting up
your phone with SYNC, visit
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada),
or your phone
manufacturer’s website.
*if equipped
