
1. Touch Add Phone in the upper left
corner of the touchscreen. Find
SYNC appears on the screen, and
instructs you to begin the pairing
process from your device.
2. Make sure that Bluetooth is set to On and that your cellular phone is
in the proper mode. See your
device’s manual if necessary.
Note: Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the
PIN displayed on the touchscreen.
Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the
PIN displayed on your cellular
phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more
phone options. For more information
on your phone's capability, see your
device's manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in position
P. Turn on your vehicle ignition and the
radio.
1. Press the Phone corner of the touchscreen > Settings > BT
Devices > Add Device.
2. Make sure that Bluetooth is set to On and that your cellular phone is
in the proper mode. See your
device’s manual if necessary. Note:
Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the
PIN displayed on the touchscreen.
Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the
PIN displayed on your cellular
phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more
phone options. For more information
on your phone's capability, see your
device's manual and visit the website.
Making Calls
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Press the voice button on
your steering wheel controls.
When prompted, say, "Call
desired number.
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To end the call or exit phone
mode, press this phone
button.
Receiving Calls
During an incoming call, an audible
tone sounds. Call information appears
in the display if it is available.
Accept the call by pressing
Accept on the touchscreen
or by pressing this phone
button on your steering wheel
controls.
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Reject the call by pressing
Reject on the touchscreen
or by pressing this phone
button on your steering wheel
controls.
Ignore the call by doing nothing. SYNC
logs it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the
following options:
Phone
Touch this button to access the
on-screen numerical pad to enter a
number and place a call. During an
active call, you can also choose to:
• Mute the call
• Put the call on hold
• Turn on the privacy feature
• Join two calls
• End the call.
Quick Dial
Set up favorite contacts from you
phonebook or history folder.
Phonebook
Touch this button to access and call
any contacts in your previously
downloaded phone book. The system
places the entries in alphabetical
categories summarized at the top of
the screen. To turn on contact picture settings, if
your device supports this feature,
press Phone > Settings > Manage
Phonebook > Download photos
from Phonebook > On.
History
After you connect your
Bluetooth-enabled phone to SYNC,
you can access any previously dialed,
received or missed calls. You can also
choose to save these to your Favorites
or to Quick Dial.
Note:
This is a phone-dependent
feature. If your phone does not support
downloading call history using
Bluetooth, SYNC keeps track of calls
made with the SYNC system.
Messaging
Send text messages using your
touchscreen. See Text messaging
later in this section.
Settings
Touch this button to access various
phone settings, such turning
Bluetooth on and off, managing your
phonebook and more. See Phone
settings later in this section.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text
messaging are speed-dependent and
not available when your vehicle is
traveling at speeds over 3 mph (5
km/h).
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Roaming Warning
Touch this button to have the system
alert you when your phone is in
roaming mode.
Phone Voice Commands
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Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
"PHONE"
"Call"
"Call
"Call
"Call
"Do not disturb off" "Do not disturb on"
"Forward text messages"
"Go to hands free"
*
"Hold call off"*
"Hold on"*
"Join calls"*
"PHONE"
"Listen to text message <#>""Listen to text messages"
"Messages"
**
"Mute call"*
"Pair phone"
"Privacy on"
*
"Read text message"
"Reply to text messages" "Turn ringer off""Turn ringer on"
"Unmute call"
*
"Help"
* This command is only available
during an active call.
** If you say "Messages", see the
following "Messages" chart for
additional commands.
"MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>" "Listen to text messages""Reply to text messages" "Help"
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If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear inthe information display, in the
status bar of your touchscreen
system and on the SYNC Services
screen. You also receive driving
instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen
controls or voice commands to
view the Route Summary Turn
List or the Route Status ETA.
You can also turn voice guidance
on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically
asks if you want the route updated.
Just say, "Yes" when prompted and
the system delivers a new route to
your vehicle.
If your vehicle is equipped with
Navigation, SYNC Services downloads
your requested destination to the
navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 407).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite informa-
tion like sports teams, such as Detroit Lions, or a
news category. You can learn more about personal-
ization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected
to SYNC Services) to interrupt a voice prompt or an
audio clip (such as a sports report) and say your
voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN
(Vehicle Identification Number). You can pair and
connect your phone to any vehicle equipped with
SYNC Services and continue enjoying your person-
alized services.
Portable
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SYNC Services Voice Commands
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When a route has been
downloaded (non-navigationsystems), press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
Sirius T ravel Link (If Equipped)
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: In order to use Sirius Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot.
Note: A paid subscription is required
to access and use these features. Go
to www.siriusxm.com/travellink for
more information.
Note: Visit www.siriusxm.com/traffic#
and click on Coverage map and details
for a complete listing of all traffic areas
covered by Sirius Travel Link.
Note: Neither Sirius nor Ford is
responsible for any errors or
inaccuracies in the Sirius Travel Link
services or its use in vehicles.
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When you subscribe to Sirius Travel
Link, it can help you locate the best
gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski
conditions and see scores to current
sports games.
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If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Traffic On Route and Traffic
Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle’s current location or near any
of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices
at stations close to your vehicle’s
location or on an active navigation
route.
Movie Listings
Touch this button to view nearby
movie theaters and their show times,
if available. Weather
Touch this button to view the nearby
weather, current weather, or the five
day forecast for the chosen area.
Select
Map to see the weather map,
which can show storms, radar
information, charts and winds. Select
Area to select from a listing of
weather locations.
Sports Info
Touch this button to view scores and
schedules from a variety of sports.
You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game
is in progress.
Ski Conditions
Touch this button to view ski
conditions for a specific area.
Sirius Travel Link Voice
Commands
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Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
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• A connected Bluetooth-enabledphone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
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Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury.
Note: This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections by your authorized
dealer that still need servicing.
Making a Report
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If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report.
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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
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