
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays or
a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
MyLincoln Touch™381
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Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Scheduled Maintenance433
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Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
434Scheduled Maintenance
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Other maintenance items1
Every 20000 miles
(32000 km)Replace cabin air filter, or clean screen.
Every 30000 miles
(48000 km)Replace engine air filter.
At 100000 miles
(160000 km)Change engine coolant.
2
Every 100000 miles
(160000 km)Replace spark plugs.
Inspect accessory drive belt(s).3
Every 150000 miles
(240000 km)Change automatic transmission fluid
Replace accessory drive belt(s) if not replaced
within the last 100000 miles (160000 km).
1These maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2Initial replacement at six years or 100000 miles (160000 kilometers),
then every three years or 50000 miles (80000 kilometers).
3After initial inspection, inspect every other oil change until replaced.
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Pairing your phone for the first
time ............................................366
Parental MyKey programming ...63
Parking brake ............................174
Parts (see Motorcraft®
parts) .........................................320
Passenger Occupant
Classification Sensor ...................48
Phone settings ..................370, 392
Phone voice commands ............372
POI categories ...........................402
Point of Interest (POI) .............402
Power distribution box (see
Fuses) ........................................243
Power door locks ........................67
Power liftgate ..............................71
Power mirrors .............................95
Powerpoint ................................143
Power steering ..........................203
fluid, checking and adding ....262
fluid, refill capacity ................317
fluid, specifications .................317
Power Windows ...........................94
Privacy information ..................338
Push button start system .........145
Q
Quick touch buttons .................408
R
Radio ..........................................330
AM/FM .....................................346
Single CD ................................330
Radio reception .........................328Radio voice commands .............351
Rear heated seats .....................136
Rear view camera
display ................................180, 388
Rear window defroster .............122
Receiving a text message .........370
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................242–243
Remote entry system
illuminated entry ................70–71
locking/unlocking doors ...........67
opening the trunk .....................68
replacing the batteries .............58
Reverse sensing system ...........180
Roadside assistance ..................228
Roll stability control .................178
Roof rack ...................................207
Route preferences ....................404
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........241
Safety information ....................336
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
Belt-Minder®,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children ...............................24
Occupant Classification
Sensor ........................................48
452Index
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safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................321
Satellite Radio ...................330, 352
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............436
SD card ......................331, 359, 400
Seat belts (see Safety
restraints) ....................................35
Seats ..........................................135
child safety seats ......................24
climate control ........................134
easy access/easyout feature ..133
front seats .......................130, 133
heated ......................................136
memory seat .....................59, 132
second row seats ....................135
Second-row power fold seat ....135
SecuriCode keyless entry
system ..........................................75
SecuriLock passive anti-theft
system ..........................................77
Sending new text messages .....369
Setting a destination ................400
Setting a destination by
voice ...........................................401
Settings ......................................385
Setting the clock ...............330, 385
Side air curtain ...........................53
Side-curtain airbags system .......53SIRIUS® satellite radio ............352
SIRIUS satellite radio voice
commands .................................354
SIRIUS Travel Link ...................377
SIRIUS Travel Link voice
commands .................................378
SOS Post Crash Alert .................45
Spark plugs,
specifications .....................316, 320
Specification chart,
lubricants ...................................317
Stability system .........................178
Starting your vehicle ................146
jump starting ..........................230
push button start system .......145
Steering wheel ............................80
controls ......................................82
tilting .........................................80
Supplemental Restraint System
(SRS) (see airbags) ....................46
Supported media file types ......362
Supported player, media
formats and metadata
information ................................362
SYNC® customer support ........336
SYNC® Services ........................373
System settings .........................388
T
Temperature control (see
Climate control) ................122, 397
Text messaging .........................369
Tilt steering wheel ......................80
Tires ...........................288–289, 308
alignment ................................302
Index453
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