•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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E.MAX A/C:Touch to cool your vehicle with recirculated air. Touch
again for normal A/C operation. MAX A/C:
•Distributes air through instrument panel vents.
•Is more economical and efficient than normal A/C mode.
•May help reduce odors from entering your vehicle.
F.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
G.AUTO:Touch to engage automatic operation, then set the
temperature using the temperature control. The system automatically
controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air.
H.Rear defroster:Touch to turn the rear window defroster and heated
mirrors.
I.Defrost:Touch to clear the windshield of fog and thin ice. Touch
again to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
J.Manual controls:Select any of the following airflow distribution
modes:
•Floor and Defrost:Distributes air through the windshield defroster
vents, demister vents, floor vents and rear seat floor vents, and
provides outside air to reduce window fogging.
•Panel:Distributes air through the instrument panel vents.
•Panel and Floor:Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor:Distributes air through the demister vents, floor vents and
rear seat floor vents.
K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch+or–to adjust the temperature.
•If your vehicle is equipped with heated seats, touch the heated seat
icon to control the heated seat. See theSeatschapter.
•If your vehicle is equipped with cooled seats, touch the cooled seat
icon to control the cooled seat. See theSeatschapter.
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3D map modeprovides an elevated perspective of the map. This
viewing angle can be adjusted and the map can be rotated 180
degrees by touching the map twice, and then dragging your
finger along the shaded bar with arrows at the bottom of the
map.
Vi e wswitches between full map, street list and exit view in route
guidance.
Menudisplays a pop-up box that allows direct access to navigation
settings, View/Edit Route, Sirius Travel Link, Guidance Mute and Cancel
Route.
Re-center the map by pressing this icon whenever you scroll
the map away from your vehicle’s current location.
Auto Zoom
Press the green bar to access map mode, then select the + or - zoom
button to bring up the zoom level and Auto buttons on the touchscreen.
When you pressAuto,Auto Zoom turns on andAutodisplays in the
bottom left corner of the screen in the map scale. The map zoom level
then synchronizes with vehicle speed. The slower your vehicle is
traveling, the farther in the map zooms in; the faster your vehicle is
traveling, the farther the map zooms out. To turn the feature off, just
press the + or - button again.
In 3D mode, rotate the map view by swiping your finger across the
shaded bar with the arrows.
Map Icons
Vehicle markshows the current location of your vehicle. It
stays in the center of the map display, except when in scroll
mode.
Scroll cursorallows you to scroll the map; the fixed icon is in
the center of the screen. The map position closest to the cursor
is in a window on the top center part of the screen.
Address book entry default icon(s)indicates the location on
the map of an address book entry. This is the default symbol
shown after the entry has been stored to the Address Book by
any method other than the map. You can select from any of the
22 icons available. You can use each icon more than once.
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•THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY
EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.
End user notice
Microsoft® Windows® Mobile for Automotive Important Safety
Information
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Appendices417
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Check every six months
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
434Scheduled Maintenance
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Cargo management system ......206
Cargo net ...................................205
CD ..............................................330
CD player ..........................328, 358
CD voice commands .................358
Cell phone use ............................15
Changing a tire .........................308
Child safety restraints ..........28, 30
Child safety seats
attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........335
Cleaning your vehicle ...............276
engine compartment ..............278
instrument panel ....................280
interior .....................................280
plastic parts ............................277
washing ....................................276
waxing .....................................278
wheels ......................................282
wiper blades ............................279
Climate voice commands .........399
Clock ..................................330, 385
Collision Warning System .........200
Console ......................................144
overhead ..................................144
Coolant ......................................256
checking and adding ..............256
refill capacities ........................317
specifications ..........................317
Cross Traffic Alert ....................195
Cruise control ...........................185Customer Assistance ................228
Ford Extended Service
Plan ..........................................325
Getting roadside assistance ...228
Getting the service you
need .........................................234
Ordering additional owner’s
literature .................................240
Utilizing the
Mediation/Arbitration
Program ...................................238
D
Defrost .......................................122
rear window ............................124
Dipstick
automatic transmission
fluid ..........................................261
engine oil .................................255
Display settings .........................386
Driving under special
conditions ..................165, 167, 170
sand .........................................168
snow and ice ...........................171
through water .................169, 226
Dual automatic temperature
control (DATC) .........................122
E
Electronic message center .......107
Electronic stability control ......178
Emergencies, roadside
jump-starting ..........................230
running out of fuel .................153
Emergency brake (see Parking
brake) ........................................174
Emission control system ..........157
End user license agreement ....412
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Pairing your phone for the first
time ............................................366
Parental MyKey programming ...63
Parking brake ............................174
Parts (see Motorcraft®
parts) .........................................320
Passenger Occupant
Classification Sensor ...................48
Phone settings ..................370, 392
Phone voice commands ............372
POI categories ...........................402
Point of Interest (POI) .............402
Power distribution box (see
Fuses) ........................................243
Power door locks ........................67
Power liftgate ..............................71
Power mirrors .............................95
Powerpoint ................................143
Power steering ..........................203
fluid, checking and adding ....262
fluid, refill capacity ................317
fluid, specifications .................317
Power Windows ...........................94
Privacy information ..................338
Push button start system .........145
Q
Quick touch buttons .................408
R
Radio ..........................................330
AM/FM .....................................346
Single CD ................................330
Radio reception .........................328Radio voice commands .............351
Rear heated seats .....................136
Rear view camera
display ................................180, 388
Rear window defroster .............122
Receiving a text message .........370
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................242–243
Remote entry system
illuminated entry ................70–71
locking/unlocking doors ...........67
opening the trunk .....................68
replacing the batteries .............58
Reverse sensing system ...........180
Roadside assistance ..................228
Roll stability control .................178
Roof rack ...................................207
Route preferences ....................404
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........241
Safety information ....................336
Safety restraints ..............35–36, 38
Belt-Minder® ............................39
Belt-Minder®,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children ...............................24
Occupant Classification
Sensor ........................................48
452Index
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care ..........................................288
changing ..........................308, 311
checking the pressure ............298
inflating ...................................296
label .........................................295
replacing ..................................300
rotating ....................................303
safety practices .......................302
sidewall information ...............291
snow tires and chains ............303
spare tire .................................309
terminology .............................290
tire grades ...............................289
treadwear ........................289, 298
Touchscreen features
(climate) ....................................397
Towing .......................216, 222–223
recreational towing .................223
trailer towing ..........................216
wrecker ....................................222
Traction control ........................176
Traffic preferences ...................404
Trailer sway control ..................217
Transmission
brake-shift interlock (BSI) ....164
fluid, checking and adding
(automatic) .............................261
fluid, refill capacities ..............317
lubricant specifications ..........317Turn signal ..................................91
U
USB port ............................331, 359
V
Vehicle health report ................383
Vehicle Identification Number
(VIN) ..........................................320
Vehicle loading ..........................208
Ventilating your vehicle ...........148
Voice recognition ......................340
W
Warning lights (see Lights) .....101
Washer fluid ..............................263
Water, Driving through .............226
Windows
power .........................................94
rear wiper/washer .....................86
Windshield washer fluid and
wipers ..........................................85
checking and adding fluid .....263
replacing wiper blades ...266–267
Wrecker towing .........................222
454Index
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