2014 LINCOLN MKX service

GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may be
worn out. Have them inspected by an authorized dealer. If your vehicle
has continuous vibration or shudder in the steering wheel while braking,
have your vehicle inspected by an authorized dealer.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomes stuck or entrapped, apply
steady and firm pressure to the brake pedal to slow your vehicle and
reduce engine power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the engine off, shift to park
(P) and apply the parking brake. Inspect the accelerator pedal and the
area around it for any items or debris that may be obstructing its
movement. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake heavily by measuring the rate at
which you press the brake pedal. It provides maximum braking efficiency
as long as you press the pedal. Brake assist can reduce stopping
distances in critical situations.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
This lamp momentarily illuminates when you turn the ignition
on. If the light does not illuminate during start-up, remains on
or flashes, the anti-lock brake system may be disabled and may
need to be serviced.
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If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES
When the system is operating, the brake pedal will pulse and may travel
further. Maintain pressure on the brake pedal. You may also hear a noise
from the system. This is normal.
The anti-lock braking system will not eliminate the dangers inherent
when:
•You drive too closely to the vehicle in front of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
PARKING BRAKE
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, then driving your vehicle
could result in reduced braking ability, increased stopping distances and
potential loss of brakes. See your authorized dealer as soon as possible.
WARNING:Always set the parking brake fully and make sure
that the transmission is securely latched in park (P). Failure to
set the parking brake and engage park could result in vehicle roll-away,
property damage or bodily injury.
To set the parking brake, press the parking brake pedal down to its
fullest extent.
To release the parking brake, press the parking brake pedal down again.
HILL START ASSIST
WARNING:The hill start assist feature does not replace the
parking brake. When you leave the vehicle, always apply the
parking brake and shift the transmission into park (P).
WARNING:You must remain in the vehicle once you have
activated the hill start assist feature.
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PRINCIPLES OF OPERATION
The traction control system helps avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the system applies the brakes to individual
wheels and, when needed, reduces engine power at the same time. If the
wheels spin when accelerating on slippery or loose surfaces, the system
reduces engine power in order to increase traction.
USING TRACTION CONTROL
In certain situations (for example, stuck in snow or mud), turning the
traction control off may be beneficial as this allows the wheels to spin
with full engine power. Turn the traction control system off through the
information display. See theInformation Displayschapter.
System Indicator Lights and Messages
WARNING:If a failure has been detected within the Traction
Control System, the stability control light will illuminate steadily.
Verify that the Traction Control System was not manually disabled
using the information display control. If the stability control light still
illuminates steadily, have the system serviced by an authorized dealer
immediately. Operating your vehicle with Traction Control disabled
could lead to an increased risk of loss of vehicle control, vehicle
rollover, personal injury and death.
The stability control light temporarily illuminates on engine
start-up and flashes when a driving condition activates the
stability system.
The stability control off light temporarily illuminates on engine
start-up and stays on when the traction control system is
turned off or if a problem occurs in the stability system.
When the traction control system is turned off or on, a message appears
in the information display showing system status.
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Due to the nature of radar technology, there may be certain instances
where vehicles do not provide a collision warning. These include:
•Stationary vehicles or vehicles moving below 6 mph (10 km/h).
•Pedestrians or objects in the roadway.
•Oncoming vehicles in the same lane.
•Severe weather conditions (see blocked sensor section).
•Debris build-up on the grille near the headlamps (see blocked sensor
section).
•Small distance to vehicle ahead.
•Steering wheel and pedal movements are large (very active driving
style).
•High interior temperatures, which may deactivate the illumination or
the warning lamps until the interior temperature reduces (audible
warning still sounds).
Certain conditions may reduce the visibility of the warning lamp;
therefore, it is recommended to keep the audible warning on.
If the front end of the vehicle is hit or damaged, the radar sensing zone
may be altered causing missed or false collision warnings. See your
authorized dealer to have your collision warning radar checked for
proper coverage and operation.
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than three to five seconds while the engine is running.
•Do not operate the vehicle with a low power steering pump fluid
reservoir level (below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven, steering efforts may be caused by low power
steering pump fluid level. Check for a low power steering pump fluid
level before seeking service by your authorized dealer.
•Do not fill the power steering reservoir above the MAX mark, as this
may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
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Your vehicle may tow a trailer provided the maximum trailer weight is
less than or equal to the maximum trailer weight listed for your vehicle
configuration on the following chart.
Powertrain Maximum GCWR Maximum trailer
weight
3.7L TiVCT front-wheel
drive
*6770 lb (3071 kg) 2000 lb (907 kg)
3.7L TiVCT front-wheel
drive
**8270 lb (3751 kg) 3500 lb (1588 kg)
3.7L TiVCT all-wheel
drive
*6940 lb (3148 kg) 2000 lb (907 kg)
3.7L TiVCT all-wheel
drive
**8440 lb (3828 kg) 3500 lb (1588 kg)
*Vehicles not equipped with a trailer-towing package and vehicles
equipped with 22-inch wheels are limited to a 2000-pound (907
kilogram) trailer weight.
**Vehicles equipped with a trailer-towing package.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
Trailer Towing Connector (Vehicles Equipped with a Trailer-towing
or Prep Package)
The trailer towing connector is located under the rear bumper, on the
left side of your vehicle.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your front-wheel drive vehicle towed from the
front if using proper wheel lift equipment to raise the front wheels off
the ground. When towing in this manner, the rear wheels can remain on
the ground.
Front-wheel drive vehicles must have the front wheels placed on a tow
dolly when towing your vehicle from the rear using wheel lift equipment.
This prevents damage to the transmission.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist, if you have a vehicle concern, Ford Motor Company offers
a complimentary Roadside Assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week.
•Throughout the life of the vehicle for original owners.
•For six years or 70000 miles (112655 kilometers) (whichever comes
first) within the extended powertrain warranty coverage period for
subsequent owners.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles supplied with a
temporary mobility kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – independent service contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Lincoln eligible vehicles to the client’s selling or preferred
dealer within 100 miles (161 kilometers) of the disablement location
or to the nearest Lincoln dealer. If a client requests a tow to a selling
or preferred dealer that is more than 100 miles (161 kilometers) from
the disablement location, the client shall be responsible for any
mileage costs in excess of 100 miles (161 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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