2014 LINCOLN MKX towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist, if you have a vehicle concern, Ford Motor Company offers
a complimentary Roadside Assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week.
•Throughout the life of the vehicle for original owners.
•For six years or 70000 miles (112655 kilometers) (whichever comes
first) within the extended powertrain warranty coverage period for
subsequent owners.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles supplied with a
temporary mobility kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – independent service contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Lincoln eligible vehicles to the client’s selling or preferred
dealer within 100 miles (161 kilometers) of the disablement location
or to the nearest Lincoln dealer. If a client requests a tow to a selling
or preferred dealer that is more than 100 miles (161 kilometers) from
the disablement location, the client shall be responsible for any
mileage costs in excess of 100 miles (161 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Vehicles sold in the United States: Using roadside assistance
United States Lincoln vehicle clients who require Roadside Assistance,
call 1-800-521-4140. If you need to arrange roadside assistance for
yourself, Ford Motor Company will reimburse a reasonable amount for
towing to the nearest Lincoln dealership within 100 miles
(161 kilometers). To obtain reimbursement information, United States
Lincoln vehicle clients, call 1-800-521-4140. Clients will be asked to
submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-387-9333.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
FUEL SHUTOFF
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel
pump shutoff feature that stops the flow of fuel to the engine. Not every
impact will cause a shutoff.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
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10. Small arrow-shaped marks on the sills show the location of the
jacking points.
11. Remove the lug nuts with the lug wrench.
12. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward. Reinstall the lug nuts until the wheel is snug against
the hub. Do not fully tighten the lug nuts until the wheel has been
lowered.
13. Lower the wheel by turning the jack handle counterclockwise.
14. Remove the jack and fully tighten the
lug nuts in the order shown. SeeWheel Lug
Nut Torque Specificationslater in this
chapter for the proper lug nut torque
specification.
Stowing the Flat/Spare Tire and Jack
Note:If you are stowing a flat 22 inch tire and wheel assembly,
temporarily remove the load floor, plastic stowage bins, and the foam
load floor supports to make space. Place the 22 inch tire and wheel
assembly in the spare tire well with the valve stem facing down. Rotate
the tire until the jack assembly is able to protrude through a wheel
opening. Replace the plastic stowage bins and foam load floor supports
around the 22 inch tire and wheel assembly.
Note:If you are stowing a flat tire, place the tire in the spare tire well
with the valve stem facing down. Rotate the tire until the jack assembly
is able to protrude through a wheel opening.
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Note:If you are stowing the spare tire, place the spare in the spare tire
well in its original position.
1. Put the flat tire, jack and lug wrench away. Make sure the jack kit is
secured in its original location and orientation in the jack kit recess
under the flat or spare tire. Unblock the wheels.
2. Secure the wheel by replacing the washer and the wing nut and
turning the wing nut clockwise.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make sure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while your vehicle is in
motion, resulting in loss of control.
Retighten the lug nuts to the specified torque within 100 miles
(160 kilometers) after any wheel disturbance (such as rotation, flat tire,
wheel removal).
Lug nut socket
size/Bolt sizeWheel lug nut torque*
ft-lb N•m
12x 20 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln Extended Service Plan
coverage expires, you can transfer any remaining coverage to the new
owner. Whenever you sell your vehicle, prospective buyers may have a
higher degree of confidence that vehicle was properly maintained with
Lincoln ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Lincoln Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and select items that routinely
wear out. The coverage is prepaid, so you never have to worry about
affording your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of select items that require
periodic attention for normal wear:
•Windshield wiper blades.
•Spark plugs (except in California).
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Belts and hoses.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Lincoln ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Lincoln ESP specialists at
800-367-3377.
Lincoln ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
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SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Lincoln
Extended Service Plan. Lincoln Extended Service Plan is the only service
contract backed by Lincoln Motor Company of Canada, Limited.
Depending on the plan you purchase, Lincoln Extended Service Plan
provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance and wear items.
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires.
•Roadside Assistance benefits.
There are several Lincoln Extended Service Plans available in various
time, distance and deductible combinations. Each plan is tailored to fit
your own driving needs, including reimbursement for towing and rental.
When you purchase Lincoln Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating authorized Lincoln Motor
Company dealers.
Note:Repairs performed outside of Canada and the United States
are not eligible for Lincoln Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Lincoln of Canada dealer or www. Lincoln.ca to find the Lincoln
Extended Service Plan that is right for you.
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Interval Vehicle use and examples
7500-10000 miles
(12000-16000 km)Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
5000-7499 miles
(8000-11999 km)Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999 miles
(4800-7999 km)Extreme
– Maximum load or towing
– Extreme hot or cold operation
436Scheduled Maintenance
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