2014 LINCOLN MKS service schedule

LINCOLN AUTOMOTIVE FINANCIAL SERVICES (U.S. ONLY)
Lincoln Automotive Financial Services offers a full range of financing and
lease plans to help you acquire your vehicle. If you have financed or
leased your vehicle through Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding Lincoln Automotive Financial Services,
as well as access Account Manager, please go to www.LincolnAFS.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
14Introduction
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It is best not to alternate repeatedly between gasoline and E85. If you do
switch fuels, it is recommended that you add as much fuel as
possible—at least half a tank. Do not add less than five gallons
(18.9 liters) when refueling. You should drive the vehicle immediately
after refueling for at least 5 miles (8 kilometers) to allow the vehicle to
adapt to the change in ethanol concentration. If you exclusively use E85
fuel, it is recommended to fill the fuel tank with regular unleaded
gasoline at each scheduled oil change.
Octane Recommendations
3.7L V6 engine and 3.5L V6
EcoBoost® engine
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87
is recommended. Some stations
offer fuels posted as “Regular” with an octane rating below 87,
particularly in high altitude areas. Fuels with octane levels below 87 are
not recommended. Premium fuel will provide improved performance and
is recommended for severe duty usage such as trailer tow.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily while you are using fuel with the recommended octane
rating, see your authorized dealer to prevent any engine damage.
RUNNING OUT OF FUEL
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, crank time will be a few seconds longer
than normal. With keyless ignition, just start the engine. Crank time
will be longer than usual.
•Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8 liters) may be required.
•The service engine soon indicator may come on. For more information
on the service engine soon indicator, seeWarning Lamps and
Indicatorsin theInstrument Clusterchapter.
87(R+M)/2 METHOD
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Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
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RECOMMENDED TOWING WEIGHTS
Note:Do not exceed the trailer weight for your vehicle configuration
listed in the chart below.
Note:Make sure to take into consideration trailer frontal area. Do not
exceed 12 feet
2(1.11 meters2) trailer frontal area.
Note:For high altitude operation, reduce the gross combined weight by
2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter)
elevation point.
Note:Certain states require electric trailer brakes for trailers over a
specified weight. Be sure to check state regulations for this specified
weight. The maximum trailer weights listed may be limited to this
specified weight, as your vehicle’s electrical system may not include the
wiring connector needed to use electric trailer brakes.
Your vehicle may tow a Class I trailer provided the maximum trailer
weight is less than or equal to the maximum trailer weight listed for your
vehicle configuration on the following chart. If your vehicle is equipped
with 3.7L engine, it cannot tow a trailer.
Powertrain Maximum trailer weight - lb. (kg)
3.7L TiVCT front-wheel drive No trailer towing permitted
3.7L TiVCT all-wheel drive No trailer towing permitted
3.5L GTDI all-wheel drive 1000 (454)
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance245
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP.
2. Block the wheels.
262Maintenance
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Items CapacityFord part name or
equivalentFord part number /
Ford specification
Windshield washer
fluidFill as requiredMotorcraft Premium
Windshield Washer
Concentrates (US)
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-A1 or ZC-32-B1
(US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
A/C Refrigerant and
Oil Capacity
8
3.5L GTDI
1.62 lb (0.74kg)
3.7L TiVCT
1.43 lb (0.65kg)Motorcraft R–134a
RefrigerantYN-19 (US)(US)
CYN-16–R (Canada)
WSH-M17B19–A,
A/C Refrigerant
Compressor Oil3.5L GTDI &
3.7L TiVCT
155 fl oz (4.58 L)Motorcraft PAG
Refrigerant Compressor
OilYN-12–D
WSH-M1C231–B
1Use only Motorcraft DOT 4 LV High Performance Brake Fluid or equivalent meeting
WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than the recommended fluid may
cause brake system damage.2Approximate dry fill capacity. Actual amount may vary during fluid changes.3Automatic transmissions that require MERCON LV should only use MERCON LV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.4See your authorized dealer for fluid level checking or filling.5Your engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford
specifications. It is also acceptable to use an engine oil of recommended viscosity grade that
meets API SN requirements and displays the API Certification Mark for gasoline engines.
326Capacities and Specifications
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