
5448-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Doors
Use the mechanical key (→P. 131) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)
*
*
: This setting must be customized at any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted (→P.
151) or the electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
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5468-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (→P. 4 7 1 )
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm
may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the switch is
pressed. (→P. 2 1 0 )
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the customi-
zation setting. If it is off, turn the function on.
(Customizable features →P. 5 7 3 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 5 0 )
CAUTION
■When using the mechanical key and operating the power windows and moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof. Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in power window and moon roof.
3
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5498-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Once the hybrid system has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional as
soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●For vehicles with an alarm: Make sure that the key is not inside the vehicle when
recharging or replacing the 12-volt battery. The key may be locked in the vehicle if the
alarm is activated. (→P. 9 8 )
●In some cases, it may not be possible to unlock the doors using the smart entry & start
system when the 12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.
8
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586
IS300h_EE(OM53C61E)What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be made
by any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional. (→P. 1 3 2 )
●If you lose your electronic keys, the risk of vehicle theft increases significantly.
Contact any authorized Lexus dealer or repairer, or another duly qualified
and equipped professional immediately. (→P. 1 3 5 )
●Is the electronic key battery weak or depleted? (→P. 4 7 1 )
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (→P. 2 1 0 )
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on your
person.
●The function may not operate properly due to the condition of the radio wave.
(→P. 151)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is set.
Open the rear door from outside and then unlock the child-protector lock.
(→P. 1 4 0 )
If you have a problem, check the following before contacting any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
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587What to do if... (Troubleshooting)
IS300h_EE(OM53C61E)
●The function to prevent the electronic key from being left inside the trunk will
operate and you can open the trunk as usual. Take the key out from the trunk.
(→P. 1 4 6 )
●Did you press the power switch while firmly depressing the brake pedal?
(→P. 2 0 9 )
●Is the shift lever in P? (→P. 211)
●Is the electronic key anywhere detectable inside the vehicle? (→P. 1 4 9 )
●Is the steering wheel unlocked? (→P. 212)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way. (→P. 5 4 5 )
●Is the 12-volt battery discharged? (→P. 5 4 7 )
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. (→P. 5 4 3 )
●It is locked automatically to prevent theft of the vehicle. (→P. 212) The trunk lid is closed with the electronic key left inside
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress the brake
pedal
The steering wheel cannot be turned after the hybrid system is stopped
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592Alphabetical index
IS300h_EE(OM53C61E)
Brake
Fluid .......................................................... 567
Parking brake ...................................... 224
Regenerative braking ...........................81
Warning light ...................................... 503
Brake assist .............................................286
Break-in tips ............................................ 193
Brightness control
Instrument panel light control..........112
BSM (Blind Spot Monitor) ................ 299
Card key.................................................... 130
Care ............................................... 426, 430
Aluminum wheels .............................. 427
Exterior.................................................... 426
Interior .....................................................430
Seat belts..................................................431
Cargo hooks .............................................417
Caution label .............................................83
CD player ................................................. 341
Chains ........................................................ 312Child restraint system............................ 60
Baby seats, definition............................ 61
Baby seats, installation ........................70
Child seats, definition ........................... 61
Child seats, installation .......................70
Installing CRS with ISOFIX
rigid anchors ........................................ 73
Installing CRS with seat belts ..........70
Installing CRS with top strap ........... 74
Junior seats, definition .......................... 61
Junior seats, installation ...................... 72
Child safety ................................................ 59
12-volt battery
precautions .......................... 449, 550
Airbag precautions ............................. 45
Child restraint system ........................ 60
How your child should
wear the seat belt.............................. 40
Installing child restraints .................... 69
Moon roof precautions ....................190
Power window lock switch ............ 184
Power window precautions...........186
Rear door child-protectors ............140
Removed electronic key
battery precautions........................473
Seat belt precautions........................... 42
Seat heater precautions ................. 409
Trunk precautions .............................. 147
C
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594Alphabetical index
IS300h_EE(OM53C61E)
Doors .......................................................... 136
Automatic door locking and
unlocking system............................. 140
Door glasses ......................................... 184
Door lock.................................................139
Open door warning buzzer .......... 137
Open door warning
light ....................................................... 505
Outside rear view mirrors.............. 180
Rear door child-protector ............ 140
Drive information..................................... 116
Drive info 1/Drive info 2........................ 117
Driver’s and front passenger’s
seat belt reminder light .................. 505
Driver’s seat position memory ......... 168
Driving ........................................................ 192
Break-in tips ...........................................193
Correct driving posture .................... 36
Driving mode select switch ..........283
Hybrid vehicle driving tips ........... 309
Procedures .............................................192
Winter drive tips.................................... 311
Dynamic radar cruise control.......... 249E-mail ........................................................ 375
Eco drive mode ..................................... 283
Elapsed time .............................................. 116
Electric motor (traction motor) ..........79
Electric Power Steering (EPS) ....... 286
Function.................................................. 286
Warning light....................................... 504
Electronic key ......................................... 130
Battery-saving function ....................150
If the electronic key does not
operate properly ............................ 544
Replacing the battery ........................ 471
Emergency, in case of
If the 12-volt battery is
discharged ........................................ 547
If the electronic key does not
operate properly ............................ 544
If the hybrid system will not
start ......................................................... 541
If the shift lever cannot be
shifted from P................................... 543
If the warning buzzer sounds...... 503
If the warning light turns on .......... 503
If the warning message is
displayed ............................................509E
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599Alphabetical index
IS300h_EE(OM53C61E)
Inside door handle lights ....................... 411
Inside rear view mirror ........................ 178
Instrument panel light control ............ 112
Interior lights .............................................. 411
Wattage..................................................570
Intrusion sensor and tilt sensor .......... 99
ISOFIX rigid anchors............................. 69
Jack
Positioning the jack...........................438
Vehicle-equipped jack ...................459
Jack handle .............................................. 459
Jam protection function
Moon roof .............................................. 188
Power window ..................................... 185Keyless entry
Smart entry & start
system..........................................136, 143
Wireless remote control .......136, 143
Keys............................................................. 130
Battery-Saving Function ..................150
Electronic key........................................130
If the electronic key does not
operate properly ............................ 544
Key number plate ................................130
Keyless entry................................136, 143
Mechanical key ...................................... 131
Power switch ....................................... 209
Replacing the battery ........................ 471
Warning buzzer................................... 137
Wireless remote control ................. 130
Knee airbags ............................................. 43
J
K
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