2014 Lexus IS300h not start

5428-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. (→P. 5 4 7 )
Contact any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional if the problem cannot be repaired, or if repair procedures are
unknown.
When the hybrid system does not start, the following steps can be used as an
interim measure to start the hybrid system if the power switch is functioning nor-
mally:
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while depressing the
brake pedal firmly.
Even if the hybrid system can be started using the above steps, the system may
be malfunctioning. Have the vehicle inspected by any authorized Lexus dealer or
repairer, or another duly qualified and equipped professional.
The interior lights and headlights do not turn on, or the horn does not
sound.
Emergency start function
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5448-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Doors
Use the mechanical key (→P. 131) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)
*
*
: This setting must be customized at any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted (→P.
151) or the electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
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5458-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart entry & start system is
deactivated in customization setting, the
power switch will turn to ACCESSORY
mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional.
Starting the hybrid system
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5468-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (→P. 4 7 1 )
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm
may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the switch is
pressed. (→P. 2 1 0 )
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the customi-
zation setting. If it is off, turn the function on.
(Customizable features →P. 5 7 3 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 5 0 )
CAUTION
■When using the mechanical key and operating the power windows and moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof. Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in power window and moon roof.
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5478-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.
Open the hood (→P. 4 3 7 ) a n d f u s e
box cover.
Remove the clips.
Push the tabs on either side to
detach the lock and lift the lid off
while pulling the lock plate.
Open the exclusive jump starting
terminal cover.
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if the 12-volt
battery is discharged.
You can also call any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional.
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5488-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the exclusive jump starting ter-
minal on your vehicle.
Connect the clamp on the other end of the positive cable to the positive (+)
battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal on the
second vehicle.
Connect the clamp at the other end of the negative cable to a solid, station-
ary, unpainted metallic point away from the exclusive jump starting terminal
and any moving parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed slightly and
maintain at that level for approximately 5 minutes to recharge the 12-volt bat-
tery of your vehicle.
Open and close any of the doors of your vehicle with the power switch off.
Maintain the engine speed of the second vehicle and start the hybrid system
of your vehicle by turning the power switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator does not come
on, contact any authorized Lexus dealer or repairer, or another duly qualified
and equipped professional.3
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5498-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Once the hybrid system has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional as
soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●For vehicles with an alarm: Make sure that the key is not inside the vehicle when
recharging or replacing the 12-volt battery. The key may be locked in the vehicle if the
alarm is activated. (→P. 9 8 )
●In some cases, it may not be possible to unlock the doors using the smart entry & start
system when the 12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.
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5518-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entangled in the
cooling fans or belt.
■Exclusive jump starting terminal
The exclusive jump starting terminal is intended to charge the 12-volt battery on your
vehicle from another vehicle in an emergency. Do not use the exclusive jump starting
terminal to jump start another vehicle.
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