2014 Lexus IS250 emergency towing

16Pictorial index
IS350/250_U (OM53758U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 1 5 9
Starting the engine/changing the modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 447
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 485
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 471
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 164
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 164
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 448
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 487
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 81
Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . . . . . . . P. 81
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 76
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 455
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1954-5. Using the driving support systems
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Driving
IS350/250_U (OM53758U)
CAUTION
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in death or
serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as thos e covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

2064-5. Using the driving support systems
IS350/250_U (OM53758U)
CAUTION
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could cause an accident result-
ing in death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as thos e covered with rain, ice or snow
●On steep downhills, or where there are sudden changes between sharp up and down
gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
●At entrances to expressways
●When weather conditions are bad enough that they may prevent the sensors from
functioning correctly (fog, snow , sandstorm, heavy rain, etc.)
●When an approach warning buzzer is heard often
●During emergency towing
■When the sensor may not be correctly detecting the vehicle ahead
Apply the brakes as necessary when any of the following types of vehicles are in front of
you.
As the sensor may not be able to correctly detect these types of vehicles, the approach
warning (P. 201) will not be activated, and a fatal or serious accident may result.
●Vehicles that cut in suddenly
●Vehicles traveling at low speeds
●Vehicles that are not moving
●Vehicles with small rear ends (trailers with no load on board etc.)
●Motorcycles traveling in the same lane
■Conditions under which the vehicle-to-vehicle distance control may not function cor-
rectly
Apply the brakes as necessary in the following conditions as the radar sensor may not
be able to correctly detect vehicles ahead, and a fatal or serious accident may result:
●When water or snow thrown up by the surrounding vehicles hinders the functioning
of the sensor
●When your vehicle is pointing upwards (caused by a heavy load in the trunk etc.)
●When the road curves or when the lanes are narrow
●When steering wheel operation or your position in the lane is unstable
●When the vehicle ahead of you decelerates suddenly

3816-4. Using the other interior features
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Interior features
IS350/250_U (OM53758U)
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle location data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GP S data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a description of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.

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IS350/250_U (OM53758U)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact your
Lexus dealer before towing.
●The engine is running but the vehicle will not move.
●The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using a cable or chain
secured to the emergency towing eye-
let. This should only be attempted on
hard surfaced roads for short distances
at low speeds.
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or flat bed
truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Before towing
Emergency towing

4498-2. Steps to take in an emergency
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When trouble arises
IS350/250_U (OM53758U)
Take out the towing eyelet (P. 4 76 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
Installing towing eyelet
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4508-2. Steps to take in an emergency
IS350/250_U (OM53758U)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear (2WD models)
Use a towing dolly under the rear
wheels. Turn the engine switch to ACCES-
SORY mode so that the steering
wheel is unlocked.
From the rear (AWD models)
Use a towing dolly under the front
wheels.

4518-2. Steps to take in an emergency
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When trouble arises
IS350/250_U (OM53758U)
If your Lexus is transported by a flat bed
truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45.
Do not overly tighten the tie downs or
the vehicle may be damaged.
■Before emergency towing Release the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY (e ngine off) or IGNITION ON (engine run-
ning) mode.
Using a flat bed truck
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving mane uvers which place excessive stress on the
emergency towing eyelets and the cables or chains. Always be cautious of the sur-
roundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not func-
tion, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing ey elets may come loose during towing.
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