Page 385 of 573

384
IS350/250_U (OM53758U)7-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicle body, wheel
wells and underside of the vehicle to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wash soap and rinse thoroughly with
water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is cool.
■Automatic car washes
●Fold the mirrors before washing the vehicle.
Start washing from the front of the vehicle.
Make sure to extend th e mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm your
vehicle’s paint.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the windows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
■When using a car wash
If the door handle becomes wet while the electronic key is within the effective range, the
door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the vehi-
cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mo de to disable the smart access system with
push-button start. ( P. 115)
■Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard brushes or
abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
●Do not use detergent on the wheels when they are hot, for example after driving a long
distance in hot weather.
●Wash detergent from the wheels immediately after use.
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protecting the vehicle exterior
Perform the following to protect the ve hicle and maintain it in prime condi-
tion:
Page 409 of 573

4087-3. Do-it-yourself maintenance
IS350/250_U (OM53758U)
Check the battery as follows.
■Battery exterior
Make sure that the battery terminals are not corroded and that there are no
loose connections, cracks, or loose clamps. Te r m i n a l s
Hold-down clamp
■Before recharging
When recharging, the battery produces hydrogen gas which is flammable and explosive.
Therefore, observe the following before recharging:
●If recharging with the battery installed on the vehicle, be sure to disconnect the ground
cable.
●Make sure the power switch on the charger is off when connecting and disconnecting
the charger cables to the battery.
■After recharging/reconnecting the battery
The engine may not start. Follow the proc edure below to initialize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
●Unlocking the doors using the smart access system with push-button start may not be
possible immediately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
●Start the engine with the engine switch in ACCESSORY mode. The engine may not
start with the engine switch turned off. However, the engine will operate normally from
the second attempt.
●The engine switch mode is recorded by the vehicle. If the battery is disconnected and
reconnected, the vehicle will return the engi ne switch mode to the status it was in
before the battery was disconnected. Make su re to turn off the engine before discon-
necting the battery. Take extra care when connecting the battery if the engine switch
mode prior to the battery be ing disconnected is unknown.
If the system will not start even after multiple attempts, contact your Lexus dealer.
Battery
1
2
1
2
3
Page 428 of 573
4277-3. Do-it-yourself maintenance
7
Maintenance and care
IS350/250_U (OM53758U)
●Flathead screwdriver
●Small flathead screwdriver
●Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key, wrap the
tip of the screwdriver with tape.
Remove the depleted battery.
Insert a new battery with the “+” termi-
nal facing up.
Electronic key battery
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
Page 429 of 573

4287-3. Do-it-yourself maintenance
IS350/250_U (OM53758U)
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to local laws.
■When the card key battery needs to be replaced (if equipped)
The battery for the card key is available only at Lexus dealers. Your Lexus dealer can
replace the battery for you.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-button start and wireless remote control will not
function properly.
●The operational range will be reduced.
CAUTION
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking. Keep away
from children. Failure to do so could result in death or serious injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote control.
●Do not bend either of the battery terminals.
Page 446 of 573
445
When trouble arises8
IS350/250_U (OM53758U)
8-1. Essential informationEmergency flashers .................. 446
If your vehicle has to be stopped in
an emergency........................... 447
8-2. Steps to take in an emergency
If your vehicle needs to be towed ................................448
If you think something is wrong ....................................... 453
Fuel pump shut off system ...... 454
If a warning light turns on or a warning buzzer sounds ..... 455
If a warning message is displayed ..................................461
If you have a flat tire................... 475
If the engine will not start ........485
If the shift lever cannot be shifted from P ..................... 487
If the electronic key does not operate properly ............ 488
If the vehicle battery is discharged ............................. 490
If your vehicle overheats ......... 494
If the vehicle becomes stuck ..............................................497
Page 473 of 573

4728-2. Steps to take in an emergency
IS350/250_U (OM53758U)
9 times
An attempt was made to drive when
the electronic key was not inside the
vehicle.
Confirm that the electronic key
is inside the vehicle.
Con-
tinuous
An attempt was made to lock the
doors using the smart access system
with push-button start while the
electronic key was still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into
the lock position, then closing the
door with the electronic key still
inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
Once
The electronic key has a low battery.
Replace the electronic key bat-
tery. ( P. 4 2 7 )
Once
The steering lock could not be
released within 3 seconds of the
engine switch being pressed.
Press the engine switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Once
Indicates a malfunction in the smart
access system with push-button
start
Have the vehicle inspected by
your Lexus dealer.
Interior
buzzerExteriorbuzzerWa r n i n g m e s s a g eDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 486 of 573

4858-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53758U)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(P. 1 5 9 )
●There may be a malfunction in the engine immobilizer system. ( P. 6 9 )
One of the following may be the cause of the problem:
●The battery terminal connections may be loose or corroded.
●The battery may be discharged. ( P. 4 9 0 )
The engine starting system may be malfun ctioning due to an electrical problem
such as electronic key battery depletion or a blown fuse. However, an interim
measure is available to start the engine. ( P. 4 8 6 )
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed ( P. 159), consider each of the following points:
The engine will not start even thoug h the starter motor operates nor-
mally.
The starter motor turns over slowly , the interior lights and headlights
are dim, or the horn does not sound or sounds at a low volume.
The starter motor does not turn over
Page 489 of 573

4888-2. Steps to take in an emergency
IS350/250_U (OM53758U)
■Doors
Use the mechanical key (P. 99) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( P.
116) or the electronic key cannot be used because the battery is depleted, the
smart access system with push-button start and wireless remote control can-
not be used. In such cases, the doors and trunk can be opened and the engine
can be started by following the procedure below.
Locking and unlocking the doors, un locking the trunk and key linked
functions
1
2
3
4