Page 448 of 573
4478-1. Essential information
8
When trouble arises
IS350/250_U (OM53758U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the engine, press and hold
the engine switch for 2 consecutive
seconds or more, or press it briefly 3
times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicle using the following procedure:
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2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
CAUTION
■If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the brake pedal
harder to depress and the steering wheel heavier to turn. Decelerate as much as possi-
ble before turning off the engine.
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Page 449 of 573
448
IS350/250_U (OM53758U)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact your
Lexus dealer before towing.
●The engine is running but the vehicle will not move.
●The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using a cable or chain
secured to the emergency towing eye-
let. This should only be attempted on
hard surfaced roads for short distances
at low speeds.
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or flat bed
truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Before towing
Emergency towing
Page 451 of 573
4508-2. Steps to take in an emergency
IS350/250_U (OM53758U)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear (2WD models)
Use a towing dolly under the rear
wheels. Turn the engine switch to ACCES-
SORY mode so that the steering
wheel is unlocked.
From the rear (AWD models)
Use a towing dolly under the front
wheels.
Page 452 of 573
4518-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53758U)
If your Lexus is transported by a flat bed
truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45.
Do not overly tighten the tie downs or
the vehicle may be damaged.
■Before emergency towing Release the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY (e ngine off) or IGNITION ON (engine run-
ning) mode.
Using a flat bed truck
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving mane uvers which place excessive stress on the
emergency towing eyelets and the cables or chains. Always be cautious of the sur-
roundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not func-
tion, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing ey elets may come loose during towing.
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Page 453 of 573
4528-2. Steps to take in an emergency
IS350/250_U (OM53758U)
NOTICE
■To prevent causing serious damage to the transmission and transfer (AWD models)
when towing using a wheel-lift type truck
2WD models:
Never tow this vehicle from the front with the rear wheels on the ground.
AW D m o d e l s :
Never tow this vehicle with any of the wheels in contact with the ground.
■To prevent damage to the vehicle when towing using a wheel-lift type truck
2WD models:
●Do not tow the vehicle from the rear with the engine switch off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle from the rear, en sure adequate ground clearance for towing
at the opposite end of the raised vehicle. Without adequate clearance, the vehicle
could be damaged while being towed from the rear.
AW D m o d e l s :
When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle
Do not use the rear tie down hooks when your vehicle is towed.
Page 454 of 573
4538-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53758U)
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 455 of 573
4548-2. Steps to take in an emergency
IS350/250_U (OM53758U)
Follow the procedure below to restart the engine after the system is activated.Turn the engine switch to AC CESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage wh en the engine stalls or when an airbag
inflates upon collision, the fuel pump shut off system stops the supply of fuel to
the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been damaged and
is in need of repair. Do not restart the engine.
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Page 456 of 573
4558-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53758U)
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, but then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your
Lexus dealer. Continuing to drive the vehicle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your
Lexus dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
Have the vehicle inspected by your Lexus dealer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
Electric power steering system warning light
Indicates a malfunction in the EP S (Electric Power Steering) sys-
tem
Have the vehicle inspected by your Lexus dealer immediately.
