Other Benefits and assistance
The best way to ensure that your
vehicle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealership.
Each dealership works with selected
collision repair centers that meet
Lexus’ strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealership. If a Smart Key or the key-num
ber
plate is not available, a Lexus dealer
or certain locksmiths can obtain the
key code from a restricted-access
database. These businesses can also
access a service utility to register the
keys to the vehicle if all registered
keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record the
key number in more than one place,
do not record it in a way that can be
easily identified and associated with
the vehicle. For example, don’t leave
the number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside
of the vehicle.
Other Benefits and Assistance
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