Page 823 of 917
8227-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
The coolant level is satisfactory if it is between the “FULL” and “LOW”
line on the reservoir.
Reservoir
“FULL”
“LOW”
Radiator cap
Add coolant if necessary.
Water can be used in an emergency if
coolant is unavailable.
Start the engine and turn the air conditioning system on to check that
the radiator cooling fa ns operate and to check for coolant leaks from
the radiator or hoses.
The fans operate when the air conditioning system is turned on immediately after
a cold start. Confirm that the fans are operating by checking the fan sound and air
flow. If it is difficult to check these, tu rn the air conditioning system on and off
repeatedly. (The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
4
1
2
3
4
5
6
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Page 826 of 917

8257-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” line on the reservoir.
Reservoir
“FULL”
“LOW”
Radiator cap
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fa ns operate and to check for coolant
leaks from the radiator or hoses.
The fans operate when the air conditioning system is turned on immediately
after a cold start. Confirm that the fans are operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning sys-
tem on and off repeatedly. (The fans may not operate in freezing tempera-
tures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
4
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3
4
5
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Page 828 of 917

8277-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
Start the hybrid system and check for the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact your Lexus dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Lexus dealer.
CAUTION
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until the
steam has subsided. The engine compartment may be very hot.
●After the hybrid system has been turned off, check that the indicator on the
“POWER” switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automatically
start, or the cooling fan may suddenly oper ate even if the gasoline engine stops.
Do not touch or approach rotating parts such as the fan, which may lead to fin-
gers or clothing (especially a tie, a scarf or a muffler) getting caught, resulting in
serious injury.
●Do not loosen the radiator cap or the coolant reservoir cap while the hybrid sys-
tem and radiator are hot. High temper ature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid syst em has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too quickly can cause da mage to the hybrid
system.
■To prevent damage to the cooling system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust etc.).
●Do not use any coolant additives.
6
Page 829 of 917
828
ES350_300h_OM_OM33A60U_(U)
7-2. Steps to take in an emergency
If the vehicle becomes stuck
Stop the engine . Set the parking brake and shift the
shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels to
help provide traction.
Restart the engine .
Shift the shift lever to D or R and release the parking brake. Then, while
exercising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC. ( P. 3 0 4 )
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Page 873 of 917

872
ES350_300h_OM_OM33A60U_(U)
8-2. Customization
■Illumination (P. 6 1 1 )
FunctionDefault
settingCustom-
ized setting
Interior lights illumination
controlOnOff—————O
“Interior Lights Off Timer”
(Time elapsed before the
interior lights turn off)
15 seconds
Off
O—O—OO7. 5 s e c o n d s
30 seconds
Operation after the
“START STOP ENGINE”
<“POWER”> switch is
turned off
OnOff—————O
Operation when the doors
are unlockedOnOff—————O
Operation when you
approach the vehicle with
the electronic key on your
person
OnOff—————O
Footwell lightingOnOff—————O
Outer foot lightsOnOff—————O
“Exterior Lights Off Timer”
(Time elapsed before the
outer foot lights turn off)
15 seconds
Off
O—O—OO7. 5 s e c o n d s
30 seconds
“Ambient illumin. (instru-
ment panel)”
(Enable/disable operation
of the ornament lights on
the instrument panel)*
OnOff—O—OOO
Sensitivity of the ambient
light sensor used for dim-
ming the meter lights etc.
Standard-2 to +2—————O
Sensitivity of the ambient
light sensor used for
brightening the meter
lights etc.
Standard-2 to +2—————O
123456
Page 875 of 917

874
ES350_300h_OM_OM33A60U_(U)
8-2. Customization
■Vehicle customization
●When the “Auto Lock by Speed” and “Auto Lock by Shift from P” are both on, the
door lock operates as follows.
• When shifting the shift lever to any position other than P, all the doors will be
locked.
• If the vehicle is started with all the door s locked, the “Auto Lock by Speed” would
not operate.
• If the vehicle is started with any door unlocked, the “Auto Lock by Speed” will operate.
●When the smart access system with push-b utton start is off, the “Select Doors to
Unlock” cannot be customized.
●When the doors remain closed after un locking the doors and the “Auto Relock
Timer” activates, the signals will be generated in accordance with the “Lock/
Unlock Feedback-Tone” and the “Lock/Unlock Feedback-Lights” settings.
■When customizing using Remote Touch
Stop the vehicle in a safe place, apply the parking brake, and shift the shift lever to P.
Also, to prevent 12-volt battery discharge, leave the engine running
while customizing the features.
CAUTION
■During customization
As the engine needs to be running during customiza-
tion, ensure that the vehicle is parked in a place with adequate ventilation. In a
closed area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious health
hazard.
NOTICE
■During customization
To prevent 12-volt battery discharge, ensure that the engine is run-
ning while customizing features.
Page 893 of 917

892What to do if... (Troubleshooting)
ES350_300h_OM_OM33A60U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys
can be made by your Lexus dealer. ( P. 123)
●If you lose your electronic keys, the risk of vehicle theft
increases significantly. Contact your Lexus dealer immediately.
( P. 1 2 4 )
●Is the electronic key battery weak or depleted? ( P. 7 1 9 )
●Is the “START STOP ENGINE” <“POWER”> switch in
IGNITION ON mode?
When locking the doors, turn the “START STOP ENGINE”
<“POWER”> switch off. ( P. 202, 209)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the elec-
tronic key on your person.
●The function may not operate pr operly due to the condition of
the radio wave. ( P. 1 3 2 )
If you have a problem, check the following before contacting your
Lexus dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
Page 895 of 917
894What to do if... (Troubleshooting)
ES350_300h_OM_OM33A60U_(U)●
Did you press the “START STOP ENGINE” <“POWER”>
switch while firmly depressing the brake pedal? (
P. 201,
208)
●Is the shift lever in P? ( P. 204, 211)
●Is the electronic key anywhere detectable inside the vehicle?
( P. 1 2 8 )
●Is the steering wheel unlocked? ( P. 205, 212)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a tem-
porary way. ( P. 8 1 1 )
●Is the 12-volt battery discharged? ( P. 813, 817)
●Is the “START STOP ENGINE” <“POWER”> switch in
IGNITION ON mode?
If you cannot release the shift lever by depressing the brake
pedal with the “START STOP ENGINE” <“POWER”> switch in
IGNITION ON mode ( P. 8 0 9 )
If you think something is wrong
The engine does not start
The shift lever cannot be shifted from P even if you depress the
brake pedal