Page 757 of 917

7567-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving ma neuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always be cautious of the
surroundings and other vehicles while towing.
●Gasoline vehicles: If the engine is not running, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Hybrid vehicles: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
■To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground. This may
cause serious damage to the transmission.
■To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 758 of 917
757
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher
than normal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the
floor
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Lexus dealer as soon as pos-
sible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 759 of 917
758
ES350_300h_OM_OM33A60U_(U)
7-2. Steps to take in an emergency
Fuel pump shut off system (gasoline vehicles)
Follow the procedure below to restart the engine after the system is acti-
vated.
Turn the “START STOP ENGINE” switch to ACCESSORY mode or
turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when an
airbag inflates upon collision, the fuel pump shut off system stops the
supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto th e ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
1
2
Page 761 of 917

7607-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
The following warning indicates the possibility of damage to the vehicle
that may lead to an acc ident. Immediately stop th e vehicle in a safe place
and contact your Lexus dealer.
Failure to investigate the cause of th e following warnings may lead to the
system operating abnormally and possib ly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Stop the vehicl e immediately.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system (hybrid vehicles);
• The electronic engine control system;
• The electronic throttle control system;
• The electronic automatic transmission control system (gaso-line vehicles); or
• The electronic hybrid transmission control system (hybrid vehicles)
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
•The ABS; or
• The brake assist system
Page 766 of 917

7657-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such as natural
air leaks and tire inflation pressure changes caused by temperature. In this case,
adjusting the tire inflation pressure will turn off the warning light (after a few minutes).
■When a tire is replaced with a spare tire
Vehicles with a compact spare tire: The compact spare tire is not equipped with a tire
pressure warning valve and transmitter. If a tire goes flat, the tire pressure warning
light will not turn off even though the flat tire has been replaced with the spare tire.
Vehicles with a full-size spare tire: The spare tire is also equipped with a tire pressure
warning valve and transmitter. The tire pressure warning light will turn on if the tire
inflation pressure of the spare tire is low. If a tire goes flat, the tire pressure warning
light will not turn off even though the flat tire has been replaced with the spare tire.
■Conditions that the tire pressure warning system may not function properly
P. 7 0 7
■If the tire pressure warning light freque ntly comes on after blinking for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1 minute when
the “START STOP ENGINE” <“POWER”> switch is turned to IGNITION ON
mode, have it checked by your Lexus dealer.
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on and the warn-
ing buzzer may sound.
■Warning buzzer
In some cases, the buzzer may not be he ard because of noisy place or an audio
sound.
Page 771 of 917
7707-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
A buzzer sounds and a warning message is shown on the multi-informa-
tion display. The following warning in dicates the possibility of damage to
the vehicle that may lead to an acci dent. Immediately stop the vehicle in a
safe place and contact your Lexus dealer.
Stop the vehicl e immediately.
Wa r n i n g m e s s a g eDetails
Indicates abnormal engine oil pressure
The warning light may come on if the engine oil
pressure is too low.
Indicates a malfunction in the hybrid system
(Hybrid vehicles)
Page 776 of 917
7757-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
Indicates that the trunk is
not fully closedIf the vehicle reaches a
speed of 3 mph (5
km/h), flashes
and a buzzer sounds
to indicate that the
trunk is not yet fully
closed.
Close the trunk.
Indicates that the win-
dows are not fully closed
(with the “START STOP
ENGINE” <“POWER”>
switch off, and the driver’s
door open)
Close all the windows.
Indicates that the moon
roof is not fully closed
(with the “START STOP
ENGINE” <“POWER”>
switch off, and the driver’s
door open)
Close the moon roof.
Indicates that the win-
dows and the moon roof
are not fully closed (with
the “START STOP
ENGINE” <“POWER”>
switch off, and the driver’s
door open)
Close all the windows
and the moon roof.
Wa r n i n g m e s s a g eDetailsCorrection procedure
(Flashes)
(Flashes)
(Flashes)
Page 778 of 917
7777-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
*: For the EV drive mode operating conditions: P. 2 1 5
Indicates that the EV
drive mode is not avail-
able
*
The reason the EV
drive mode is not avail-
able (the vehicle is
idling, battery charge is
low, speed is higher
than the EV drive
mode operating speed
range, accelerator
pedal is depressed too
much) may be dis-
played.
Use the EV drive mode
when it becomes avail-
able.
Indicates that the EV
drive mode has been
automatically canceled
*
The reason the EV
drive mode is not avail-
able (the battery
charge is low, speed is
higher than the EV
drive mode operating
speed range, accelera-
tor pedal is depressed
too much) may be dis-
played.
Drive the vehicle for a
while.
Indicates that engine oil
level is lowCheck the level of engine
oil, and add if necessary.
Wa r n i n g m e s s a g eDetailsCorrection procedure
(Hybrid vehicles)
(Hybrid vehicles)
(If equipped)