70Maine Consumer Notice
LEMON LAW INFORMATION: IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE.The Maine
“Lemon Law” (10 M.R.S.A. Sec’s. 1161-1169) provides protection for consumer buyers or lessees who have serious
problems with their new vehicle.
UNDER THE LEMON LAW, YOU MAY HAVE A RIGHT TO A REFUND OR REPLACEMENT OF THE
VEHICLE IF:
1) There is a defect(s) which substantially impairs the use, safety, or value of the vehicle, AND
2) The defect(s) still exists or has recurred after either:
A. three or more repair attempts for the same defect, two or more which must be by the same dealer, or
B. being out of service by reason of repair for any combination of defects for a cumulative total of 15 or
more business days,
AND
3) This unrepaired defect(s) happened within the Lemon Law’s term of protection: the manufacturer’s express
warranties, or the three year period following the delivery date of the vehicle to the original consumer buyer
or lessee, or during the first 18,000 miles of operation, whichever comes first,
AND
4) You notified the manufacturer that you wanted a refund or replacement vehicle and you gave the manufacturer
one final repair attempt of no more than 7 business days.
FOR THIS VEHICLE YOU MUST NOTIFY THE
FOLLOWING PERSON OF THE DEFECTS AND THE RIGHT TO MAKE A FINAL REPAIR:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
Send this final repair letter by certified mail with a receipt, and keep a copy for your records.
IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE AFTER THESE LEMON LAW
STANDARDS HAVE BEEN MET, YOU HAVE A RIGHT TO HAVE YOUR CASE ARBITRATED BY THE STATE.
NOTICE TO CONSUMERS STATE OF MAINE
73
Massachusetts Consumer Notice
MASSACHUSETTS “LEMON LAW” INFORMATION:
IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE
The Massachusetts “Lemon Law,” MGI c. 90, s. 7N 1/2 provides protection for consumers who have serious problems
with their new vehicle.
UNDER THE LEMON LAW, YOU HAVE A RIGHT TO A REFUND OR REPLACEMENT OF THE VEHICLE IF:
A) there is a substantial defect(s), AND
B) the defect(s) still exists or has recurred after either:
1. three or more repair attempts for the same defect, or
2. being out of service by reason of repair for any combination of defects for a cumulative total of 15 or
more business days, within one year of 15,000 miles (whichever comes first) after original delivery,
AND
C) the manufacturer has been notified of the defect(s) and given one final repair attempt of no more than seven
business days.
IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE AFTER THESE
STANDARDS HAVE BEEN MET, YOU HAVE THE RIGHT TO HAVE YOUR CASE ARBITRATED BY A
STATE-CERTIFIED ARBITRATOR.
This state-certified arbitration is different from any manufacturer-sponsored program to which you may also be entitled.
Under the state program, you will be sent a decision within 45 days of when your request for arbitration is accepted.
Under the law, you must request state-certified arbitration within 18 months of original delivery of the vehicle.
THIS SHEET PROVIDES ONLY A SUMMARY OF YOUR RIGHTS.
NOTICE TO CONSUMERS STATE OF MASSACHUSETTS
