2014 KIA CADENZA service

94Pennsylvania Consumer Notice
If a dispute arises concerning a defect, you must resort to BBB AUTO LINE, a third-party complaint resolution service
offered by Kia and administered by the Council of Better Business Bureaus. However, if you choose to seek remedies
that are not created by the Pennsylvania Lemon Law, you need not use BBB AUTO LINE, although that option is still
available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

95
Rhode Island Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle. You must use
either BBB AUTO LINE or the arbitration procedure established by Rhode Island’s Consumer Council prior to
initiating court action if you seek a replacement or repurchase of your vehicle. BBB AUTO LINE is a third-party
arbitration service administered by the Council of Better Business Bureaus. However, if you choose to seek remedies
that are not created by your state Lemon Law, you need not use BBB AUTO LINE or the procedure established by the
Rhode Island Consumer Council, although the option of using BBB AUTO LINE is still available to you.
In addition, in order to seek remedies under your state Lemon Law, you must provide Kia with one additional repair
attempt.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF RHODE ISLAND

96South Carolina Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF SOUTH CAROLINA

97
South Dakota Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF SOUTH DAKOTA

98Tennessee Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF TENNESSEE

99
Texas Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, and the non-conformity creates a serious safety hazard or substantially impairs
the use or market value of the vehicle, you may be entitled under the provisions of your state “Lemon Law” to a
replacement or repurchase of the vehicle. Should you seek a replacement or repurchase under your state Lemon Law,
you must resort to the Texas Motor Vehicle Commission’s resolution process prior to initiating court action.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a dispute resolution service administered
by the Council of Better Business Bureaus (BBB), to equitably resolve your concerns. This service is offered at no cost
to you. BBB AUTO LINE decision is binding on Kia, but not on you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle and,
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF TEXAS

100Utah Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF UTAH

101
Vermont Consumer Notice
The Vermont Lemon Law applies to new motor vehicles sold or leased (for two or more years) or registered in the
State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, with a gross vehicle weight of 12,000
pounds or less, still under the manufacturer’s express warranty.
You may be entitled to apply for a comparable replacement vehicle or prorated refund if :
1) you discover a defect during the express warranty period which substantially impairs the use, market value or
safety of this vehicle which has not been sucessfully repaired after three repair attempts by an authorized
dealer, with at least the first repair occuring under the express warranty; or
2) this vehicle has been out of service for repair for a cumulative total of thirty (30) calendar days within the
express warranty.
A written repair order or examination must be obtained for a repair attempt to qualify towards meeting the
presumption of reasonable repair.
The vehicle is deemed to be out of service if it is in for repair for a majority of the day.
You may not use the Lemon Law if you elect to use the manufacturer ’s dispute settlement mechanism or if you have
stopped making payments on any finance agreement.
The New Motor Vehicle Arbitration program includes other eligibility requirements that you must meet to qualify.
Forms to initiate the New Motor Vehicle Arbitration process should be included with your new vehicle upon delivery.
NOTICE TO CONSUMERS STATE OF VERMONT