Page 301 of 568

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching thesurface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch- ing the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high. NOTE:
If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coat-
ing removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect® (if equipped).4
UNDERSTANDING YOUR INSTRUMENT PANEL 299
Page 465 of 568

If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the frontwheels. Then shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission), while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels, or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of clutch or transmission failure during
prolonged efforts to free a stuck vehicle.
6
WHAT TO DO IN EMERGENCIES 463
Page 516 of 568
Cavity Cartridge FuseMini-FuseDescription
1 20 Amp Blue Trailer Tow – If Equipped
2 15 Amp Lt BlueAWD/4WD Control Module – If
Equipped
3 10 Amp RedRear Center Brake Light Switch
4 10 Amp Red Ignition Switch/Occupant Classification
Module
5 15 Amp Lt BlueBattery Feed For Power Tech
6 10 Amp Red Power Mirror/Steering Control Satellite
Radio/Hands-Free Phone
7 30 Amp GreenIgnition Off Draw
8 30 Amp GreenIgnition Off Draw
9 40 Amp Green Power Seats
10 20 Amp YellowPower Locks/Interior Lighting
11 15 Amp Lt BluePower Outlet
12 20 Amp Yellow115V AC Inverter – If Equipped
514 MAINTAINING YOUR VEHICLE
Page 538 of 568

are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center. Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
536 IF YOU NEED CONSUMER ASSISTANCE
Page 539 of 568

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 537
Page 542 of 568

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
540 IF YOU NEED CONSUMER ASSISTANCE
Page 550 of 568

Luggage Carrier....................... .207
Cargo Light ............................ .199
Cargo Load Floor ........................ .202
Cargo Tie-Downs ........................ .202
Car Washes ............................ .506
Cellular Phone ...........................110
Center High Mounted Stop Light ..............520
Chains, Tire ............................ .397
Changing A Flat Tire ...................... .438
Chart, Tire Sizing ........................ .376
Check Engine Light (Malfunction Indicator Light) . .476
Checking Your Vehicle For Safety ...............96
Checks, Safety ............................96
Child Restraint ............................76
Child Restraints Child Seat Installation .....................92
Install A LATCH-compatible Child Restraint .....89
Installing Child Restraints Using The Vehicle
Seat Belt ..............................91 Lower Anchors And Tethers For Children
.......83
Child Safety Locks .........................34
Clean Air Gasoline ....................... .409
Cleaning Wheels .............................. .508
Climate Control ......................... .300
Clock ................................. .245
Clutch ................................ .498
Clutch Fluid ............................ .498
Coin Holder ............................ .197
Cold Weather Operation ....................322
Compact Disc (CD) Maintenance ..............299
Compact Spare Tire ....................... .391
Compass .............................. .228
Compass Calibration ...................... .241
Compass Variance ........................ .241
Connector UCI................................ .290
Universal Consumer Interface (UCI) ..........290
548 INDEX
Page 554 of 568

Filler Cap (Gas Cap).....................413
Gasoline ............................. .408
Gauge .............................. .214
Light ............................... .215
Materials Added ........................411
Methanol ............................ .409
Octane Rating ......................... .408
Requirements ......................... .408
Tank Capacity ......................... .521
Fueling ............................... .413
Fuel System Caution ...................... .414
Fuses ................................. .512
Garage Door Opener (HomeLink®) ............177
Gas Cap (Fuel Filler Cap) ...................413
Gasoline, Clean Air ....................... .409
Gasoline (Fuel) .......................... .408
Gasoline, Reformulated .....................409 Gauges
Coolant Temperature .....................220
Fuel ................................ .214
Odometer ............................ .223
Tachometer ........................... .217
Gear Ranges ............................ .329
Gear Select Lever Override ..................464
General Information ...................... .142
Glass Cleaning .......................... .510
Gross Axle Weight Rating ...................419
Gross Vehicle Weight Rating ..................416
GVWR ................................ .416
Hands-Free Phone (Uconnect®) ...............110
Hazard Warning Flasher ....................435
Headlights ............................. .519
Cleaning ............................ .510
High Beam/Low Beam Select Switch .........167
Passing ............................. .167
552 INDEX