2014 JEEP GRAND CHEROKEE service

This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate
than other types of vehicles. This vehicle has a higher
ground clearance and a higher center of gravity than
many passenger cars. It is capable of performing better in
a wide variety of off-road applications. Driven in an
unsafe manner, all vehicles can go out of control. Because
of the higher center of gravity, if this vehicle is out of
control it may roll over when some other vehicles may
not.
Do not attempt sharp turns, abrupt maneuvers, or other
unsafe driving actions that can cause loss of vehicle
control. Failure to operate this vehicle safely may result
in a collision, rollover of the vehicle, and severe or fatal
injury. Drive carefully.1
INTRODUCTION 5

Key Fob to try to start the engine. Either of these
conditions will result in the engine being shut off after
two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
CAUTION!
The Sentry Key® Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be programmed to any other vehicle.
CAUTION!
•Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go™,
always remember to place the ignition in the OFF
position.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Duplication of Key Fobs may be performed at an autho-
rized dealer. This procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE:When having the Sentry Key® Immobilizer Sys-
tem serviced, bring all vehicle keys with you to an
authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key® system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
• This device may not cause harmful interference. •
This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
This Vehicle Security Alarm monitors the vehicle doors,
liftgate, and ignition for unauthorized operation. When
the alarm is activated, the interior switches for door
locks, and power liftgate are disabled. The Vehicle Secu-
rity Alarm provides both audio and visual signals, the
horn will sound, the headlights will turn on, park lamps
and/or turn signals will flash repeatedly for three min-
utes. If the disturbance is still present (driver’s door,
passenger door, other doors, ignition) after three minutes,
the headlights, park lamps and/or turn signals will flash
for an additional 15 minutes.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

anytime a child safety seat is installed in a seating
position that has a belt with this feature. Children 12
years old and under should always be properly re-
strained in a vehicle with a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward untilthe entire belt is extracted.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is
now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Energy Management Feature
This vehicle has a safety belt system with an Energy
Management feature in the front seating positions to help
further reduce the risk of injury in the event of a head-on
collision.
This safety belt system has a retractor assembly that is
designed to release webbing in a controlled manner. This
feature is designed to help reduce the belt force acting on
the occupant’s chest.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 61

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate theAdvanced Front Air Bags. Different air bag inflation rates
are possible, based on several factors, including the
collision type and severity. The steering wheel hub trim
cover and the upper right side of the instrument panel
separate and fold out of the way as the air bags inflate to
their full size. The air bags fully inflate in about 50 to
70 milliseconds. This is about half of the time it takes to
blink your eyes. The air bags then quickly deflate while
helping to restrain the driver and front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.Supplemental Seat-Mounted Side Air Bag (SAB)
Inflator Units
The Supplemental Seat-Mounted Side Air Bags are de-
signed to activate only in certain side collisions.
78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
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82 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!(Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
seat attachment bolts), take the vehicle to your
authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized dealer.
Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free. If any of
the following occurs, have an authorized dealer service
the air bag system immediately.
• The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition is first
cycled to the ON/RUN.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 83

Air Bag Warning Light
The light should come on and remain on for
four to eight seconds as a bulb check when the
ignition switch is first turned ON. If the light is
not lit during starting, see your authorized
dealer. If the light stays on, flickers, or comes on while
driving, have the system checked by an authorized
dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
unobstructed and that are firmly secured so that they
cannot slip out of position and interfere with the pedals
or impair safe operation of your vehicle in other ways.
WARNING!
Pedals that cannot move freely can cause loss of
vehicle control and increase the risk of serious per-
sonal injury.
• Always make sure that floor mats are properly
attached to the floor mat fasteners.
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114 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE