You can also use thebutton
to interrupt the system feedback
and give a command at once. See
“List of voice commands” and
“During a call” in this section for
more information.
PHONE/END
While the voice recognition system
is active, press and hold the
button for 5 seconds to quit the
voice recognition system at any
time.
TUNING SWITCH
While using the voice recognition
system, tilt the tuning switch up or
down to manually control the
phone system.
GETTING STARTED
The following procedures will help you get
started using the Bluetooth® Hands-Free Phone
System with INFINITI Voice Recognition. For ad-
ditional command options, refer to “List of voice
commands” in this section.
Choosing a language
You can interact with the Bluetooth® Hands-
Free Phone System using English, Spanish or
French.
To change the language, perform the following.
1. Press the SETTING button on the control panel
2. Select the “Language & Units” key
3. Select desired language and press enter on the control panel
Connecting procedure
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If the
vehicle starts moving during the procedure,
the procedure will be cancelled.
Main Menu
“Connect phone”
A
“Add phone”B
Initiate from handsetC
Name phoneD
1. Press thebutton on the steering
wheel. The system announces the available
commands. 2. Say: “Connect phone”
A. The system ac-
knowledges the command and announces
the next set of available commands.
3. Say: “Add phone”
B. The system acknowl-
edges the command and asks you to initiate
connecting from the phone handset
C.
The connecting procedure of the cellular
phone varies according to each cellular
phone model. See the cellular phone Own-
er’s Manual for details. You can also visit
www.InfinitiUSA.com/bluetooth for instruc-
tions on connecting INFINITI recommended
cellular phones.
When prompted for a Passkey code, enter
“1234” from the handset. The Passkey code
“1234” has been assigned by INFINITI and
cannot be changed.
4. The system asks you to say a name for the phone
D.
If the name is too long or too short, the
system tells you, then prompts you for a
name again.
Also, if more than one phone is connected
and the name sounds too much like a name
already used, the system tells you, then
prompts you for a name again.
4-114Monitor, climate, audio, phone and voice recognition systems
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
To reconnect the call from the cellular phone
to the Bluetooth® Hands-Free System,
press the
button.
● “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
“Phonebook” (phones without
automatic phonebook download
function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu “Phonebook”“Transfer Entry”
A
“Delete Entry”B
“List Names”C
For phones that do not support automatic down-
load of the phonebook (PBAP Bluetooth® pro-
file) , the “Phonebook” command is used to manu-
ally add entries to the vehicle phonebook.
The phonebook stores up to 40 names for each
phone connected to the system.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“Transfer Entry”
A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name you
would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again. Also, if the name sounds too much like a name
already stored, the system tells you, then prompts
you for a name again.
The system will ask you to transfer a phone
number stored in the cellular phone’s memory.
Enter a phone number by voice command:
For example, say: “five five five one two one two.”
See “How to say numbers” in this section for
more information.
To transfer a phone number stored in the cellular
phone’s memory:
Say “Transfer entry.” The system acknowledges
the command and asks you to initiate the transfer
from the phone handset. The new contact phone
number will be transferred from the cellular
phone via the Bluetooth® communication link.
The transfer procedure varies according to each
cellular phone. See the cellular phone Owner’s
Manual for details. You can also visit
www.InfinitiUSA.com/bluetooth for instructions
on transferring phone numbers from INFINITI rec-
ommended cellular phones.
The system repeats the number and prompts you
for the next command. When you have finished
entering numbers or transferring an entry, choose
“Store.”
Monitor, climate, audio, phone and voice recognition systems4-117
VOICE ADAPTATION (VA) MODE
Voice Adaptation allows up to two out-of-dialect
users to train the system to improve recognition
accuracy. By repeating a number of commands,
the users can create a voice model of their own
voice that is stored in the system. The system is
capable of storing a different voice adaptation
model for each connected phone.
Training procedure
The procedure for training a voice is as follows.1. Position the vehicle in a reasonably quiet outdoor location.
2. Sit in the driver’s seat with the engine run- ning, the parking brake on, and the transmis-
sion in P (Park) .
3. Press and hold the
button for approxi-
mately 5 seconds.
4. The system announces: “Press the PHONE/SEND (
) button for the
hands-free phone system to enter the voice
adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.”
5. Press the
button. For information on selecting a different lan-
guage, see “Choosing a language” in this
section.
6. Voice memory A or memory B is selected automatically. If both memory locations are
already in use, the system will prompt you to
overwrite one. Follow the instructions pro-
vided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The VA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have
been recorded.
10. The system will announce that voice adap- tation has been completed and the system is
ready.
The VA mode will stop if:
● The
button is pressed for approxi-
mately 5 seconds in VA mode.
● The vehicle begins moving during VA mode.
● The ignition switch is placed in the OFF or
LOCK position.
Training phrases
During the VA mode, the system instructs the
trainer to say the following phrases. (The system
will prompt you for each phrase.)
● phonebook transfer entry
● dial three oh four two nine
● delete call back number
● incoming
● transfer entry
● eight pause nine three two pause seven
● delete all entries
● call seven two four zero nine
● phonebook delete entry
● next entry
● dial star two one seven oh
● yes
● no
● select
● missed
● dial eight five six nine two
● Bluetooth on
4-120Monitor, climate, audio, phone and voice recognition systems
●outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone
● dial eight three zero five one
● record name
● four three pause two nine pause zero
● delete redial number
● phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry
● delete
● dial nine seven two six six
● call seven six three oh one ●
go back
● call five six two eight zero
● dial six six four three seven
MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding
the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
● To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speak Showing Manual Options when
manual controls are initially activated. ●
To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button.
● To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
Monitor, climate, audio, phone and voice recognition systems4-121
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
4-122Monitor, climate, audio, phone and voice recognition systems
RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below:
Menu ItemResult
Press the
button on the steering wheel Accept an incoming call to talk
Answer key on the display Accept an incoming call to talk
Hold Call key on the display Put an incoming call on hold
Reject Call key on the display Reject an incoming call
DURING A CALL
There are some options available during a call. Select one of the following displayed on the screen, if necessary:
Menu Item Result
Hang Up Finish the call. If pressed while another caller is on hold, current call will be ended and user will be able to speak to the caller that was previously on hold.
Use Handset Transfer the call to the cellular phone.
Mute Mute your voice to the person.
Cancel
Mute This will appear after the
Mutekey is selected. Mute will be cancelled.
Keypad Brings up a keypad. Enter digits when needed. For example, entering your PIN number for voicemail.
Note Press the
button during a call to send numbers and digits using Voice Recognition.
Switch Call Select this option to answer another incoming call (function may not be available depending on the model of the phone) .
4-130Monitor, climate, audio, phone and voice recognition systems
INFINITI Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
INFINITI Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
INFINITI Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pushing the TALK
switch on
the steering wheel, and the voice command
menu prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“INFINITI Voice Recognition Alternate Command
Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the INFINITI Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, INFINITI controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
INFINITI VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the INFINITI Voice Recognition system
for the first time or you do not know how to operate
it, you can display the User Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select an item.
NOTE:
You can skip steps 1 to 3 by pressing
the
button and saying “Help” fol-
lowed by “User Guide”.
INFINITI VOICE RECOGNITION
SYSTEM (if so equipped)
4-134Monitor, climate, audio, phone and voice recognition systems
Voice recognition settings
The available settings of the INFINITI Voice Rec-
ognition system are described.1. Press the SETTING button on the control panel
2. Select the ”Others” key
3. Select the “Voice Recognition” key
You can confirm the page by scrolling the screen
using the NISSAN controller.
Menu Item Result
Command List When Alternate Command Mode is activated, this key will allow user to access the list of Phone, Navigation, Information, Audio, and Help com-
mands
User Guide Allows user access to user guide settings. See “Displaying User Guide” in this section for more information
Speaker Adaptation When Alternate Command Mode is activated, this key will allow user to initiate a system function for better voice recognition performance. See
“Speaker Adaptation Function” in this section for more information
Alternate Command Mode Allows user to activate Alternate Command Mode. A screen will appear prompting user to review the expanded command list and advises that
some command will be replaced and voice menu prompts turned off. User will have to confirm by pressing “OK” to proceed with activation
Minimize Voice Feedback When Alternate Command Mode is activated, this key will allow user to reduce system voice feedback during voice recognition session
4-136Monitor, climate, audio, phone and voice recognition systems