2014 INFINITI QX60 audio

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, see “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. See “Bluetooth® Hands-Free Phone System with Navigation
System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
4-150Monitor, climate, audio, phone and voice recognition systems

– When the headlights are not brightdue to dirt on the lens or if aiming is
not adjusted properly.
– When strong light enters a lane cam- era unit. (For example: light directly
shines on the front of the vehicle at
sunrise or sunset.)
– When a sudden change in brightness occurs. (For example: when the ve-
hicle enters or exits a tunnel or under
a bridge.)
● Do not use the BSI system under the
following conditions because the sys-
tem may not function properly.
– During bad weather (For example: rain, fog, snow, wind, etc.)
– When driving on slippery roads, such as on ice or snow, etc.
– When driving on winding or uneven roads.
– When there is a lane closure due to road repairs.
– When driving in a makeshift lane.
– When driving on roads where the lane width is too narrow. – When driving with a tire that is not
within normal tire conditions (e.g.
tire wear, low tire pressure, installa-
tion of spare tire, tire chains, non-
standard wheels) .
– When the vehicle is equipped with non-original brake parts or suspen-
sion parts.
● Do not use the BSI systems when tow-
ing a trailer.
● Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.
BSW/BSI DRIVING SITUATIONS
Another vehicle approaching from
behind
Illustration 1: The Blind Spot Warning indicator
light illuminates if a vehicle enters the detection
zone from behind in an adjacent lane.
However, if the overtaking vehicle is traveling much
faster than your vehicle, the indicator light may not
illuminate before the detected vehicle is beside
your vehicle. Always use the side and rear mirrors
and turn and look in the direction your vehicle will
move to ensure it is safe to change lanes.
Illustration 1 – Approaching from behind
SSD1026
Starting and driving5-39

BCI system operation
WARNING
●Always check surroundings and turn to
check what is behind you before back-
ing up. The radar sensors detect ap-
proaching (moving) vehicles. The radar
sensors cannot detect every object such
as:
– Pedestrians, bicycles, motorcycles, animals or child operated toy
vehicles
– A vehicle that passing at speeds greater than approximately 15 MPH
(24 km/h)
● The radar sensors may not detect ap-
proaching vehicles in certain situations:
a. When a vehicle parked next to you ob- structs the beam of the radar sensor.
b. When the vehicle is parked in an angled parking space.
c. When the vehicle is parked on inclined ground.
d. When an approaching vehicle turns into your vehicle’s parking lot aisle. e. When the angle formed by your vehicle
and approaching vehicle is small
● The following conditions may reduce
the ability of the radar to detect other
vehicles:
– Severe weather
– Road spray
– Ice build up on the vehicle
– Frost up on the vehicle
– Dirt up on the vehicle
● Do not attach stickers (including trans-
parent material) , install accessories or
apply additional paint near the radar
sensors. These conditions may reduce
the ability of the radar to detect other
vehicles
● The sonar sensors detect stationary ob-
jects behind the vehicle. The sonar sen-
sor may not detect:
– Small or moving objects
– Wedge-shaped objects
– Object close to the bumper (less than approximately 1 ft. (30 cm)) – Thin objects such as rope, wire and
chain, etc.
● Do not use the BCI systems under the
following conditions because the sys-
tem may not function properly.
– When driving with a tire that is not within normal tire conditions (e.g.
tire wear, low tire pressure, installa-
tion of spare tire, tire chains, non-
standard wheels) .
– When the vehicle is equipped with non-original brake parts or suspen-
sion parts.
● Do not use the BCI systems when tow-
ing a trailer.
● Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.
When the shift lever is placed in R (Reverse)
position, the BCI ON appears in the vehicle infor-
mation display.
5-46Starting and driving

10 Index
A
Aiming control, headlights ...........2-33
Air bag (See supplemental restraint
system) .....................1-53
Air bag system Front (See supplemental front impact
air bag system) ...............1-61
Airbagwarninglabels.............1-68
Airbagwarninglight...........1-69,2-11
Air cleaner housing filter ............8-18
Air conditioner Air conditioner service ...........4-53
Air conditioner specification label .....9-11
Air conditioner system refrigerant and
oil recommendations .............9-6
Heater and air conditioner controls ....4-48
Servicing air conditioner ..........4-53
Alarm system
(See vehicle security system) .........2-24
Anchor point locations .............1-37
Antenna.....................4-96
Anti-lock brake warning light ..........2-7
Anti-lock Braking System (ABS) ........5-95
Audible reminders ...............2-13
Audio system ..................4-54
Bluetooth®audio..............4-91
Compact disc (CD) player .........4-75
FM/AM/SAT radio with compact disc
(CD)player.................4-70
Audio System iPod®Player................4-87 Audio system
Radio ....................4-54
Steering wheel audio control switch . . .4-94
USB interface ................4-82
Autolight switch .................2-31
Automatic Automatic drive positioner .........3-31
Automatic power window switch .....2-51
Automatic anti-glare inside mirror .......3-29
Automatic door locks ..............3-6
B
Battery ......................8-14
Charge warning light .............2-8
Before starting the engine ...........5-16
Belt (See drive belt) ..............8-16
Block heater Engine ...................5-101
Bluetooth®audio................4-91
Bluetooth® hands-free phone
system .................4- 109, 4-123
Boosterseats..................1-49
Brake Anti-lock Braking System (ABS) ......5-95
Brake fluid ..................8-12
Brake light (See stop light) .........8-26
Brake system ................5-94
Brake warning light ..............2-8
Brake wear indicators ........2-13,8-20
Parking brake operation ..........5-21
Self-adjusting brakes ............8-20 Brakes
......................8-20
Break-inschedule ...............5-89
Brightness/contrast button .......4-10,4-21
Brightness control Instrument panel ..............2-34
Bulb check/instrument panel ..........2-7
Bulbreplacement................8-26
C
Capacities and recommended
fuel/lubricants ...................9-2
Cargolight ...................2-56
Cargo (See vehicle loading information) . . .9-13
Car phone or CB radio ............4-109
CD care and cleaning .............4-94
CD player (See audio system) .........
4-75
Check tire pressure ...............2-23
Child restraints .......1-31,1-31,1-32,1-34
Precautions on child
restraints ........1-32,1-40,1-44,1-49
Top tether strap anchor point locations . .1-37
Child restraint with top tether strap ......1-37
Child safety rear door lock ............3-7
Chimes,audiblereminders...........2-13
Cleaning exterior and interior ..........7-2
C.M.V.S.S. certification label ..........9-10
Cold weather driving .............5-100
Compact disc (CD) player ...........4-75
Consolebox...................2-47
Continuously Variable Transmission (CVT) . .5-17

Continuously Variable Transmission
(CVT) fluid..................8-11
Driving with Continuously Variable
Transmission (CVT) .............5-17
Control panel buttons ..............4-11
Brightness/contrast button ......4-10,4-21
Enterbutton...............4-4,4-11
Without navigation system ..........4-4
Controls Audiocontrols(steeringwheel).......4-94
Heater and air conditioner controls .....4-48
Coolant Capacities and recommended
fuel/lubricants .................9-2
Changing engine coolant ...........8-8
Checking engine coolant level ........8-8
Engine coolant temperature gauge .....2-5
Corrosionprotection ...............7-6
Cruisecontrol..................5-51
Cupholders...................2-45
D
Daytime running light system (Canada only) . .2-33
Defroster switch Rear window and outside mirror defroster
switch.....................2-30
Digital Versatile Disc (DVD) player .......4-79
Dimensionsandweights.............9-8
Dimmer switch for instrument panel ......2-34
Display controls
(seecontrolpanelbuttons) ........4-4,4-11
Door locks .....................3-4
Drive belt .....................8-16
Drive positioner, Automatic ...........3-31Driving
Cold weather driving ............5-100
Driving with Continuously Variable
Transmission (CVT) .............5-17
Precautions when starting and driving ....5-4
E
Economy - fuel ..................5-90
Emission control information label .......9-10
Emission control system warranty .......9-29
Engine Before starting the engine ..........5-16
Block heater ................5-101
Capacities and recommended
fuel/lubricants .................9-2
Changingenginecoolant...........8-8
Changingengineoil.............8-10
Changing engine oil filter ..........8-11
Checking engine coolant level ........8-8
Checking engine oil level ...........8-9
Engine compartment check locations ....8-6
Engine coolant temperature gauge .....2-5
Engine cooling system ............8-7
Engineoil ...................8-9
Engine oil and oil filter recommendation . . .9-5
Engine oil viscosity ..............9-5
Engine serial number ............9-10
Engine specifications .............9-7
Starting the engine .............5-16
Enterbutton.................4-4,4-11
Eventdatarecorders ..............9-31
Exhaust gas (Carbon monoxide) .........5-4
Extended storage switch ............8-23
Eyeglass case ..................2-44 F
Flashers (See hazard warning flasher switch) . .6-2
Flat tire .......................6-3
Floor mat positioning aid .............7-5
Fluid Brake fluid ..................8-12
Capacities and recommended
fuel/lubricants .................9-2
Continuously Variable Transmission
(CVT) fluid ..................8-11
Engine coolant .................8-7
Engine oil ...................8-9
P

ower steering fluid .............8-12
Windshield-washer fluid ...........8-13
F.M.V.S.S. certification label ...........9-10
Foglightswitch .................2-34
Front air bag system
(See supplemental restraint system) ......1-61
Front seats .....................1-2
Fuel Capacities and recommended
fuel/lubricants .................9-2
Fuel economy ................5-90
Fuel-filler door and cap ...........3-24
Fuelgauge...................2-6
Fuel octane rating ...............9-4
Fuel recommendation .............9-3
Loose fuel cap warning ...........2-24
Fuses.......................8-21
Fusiblelinks ...................8-21
10-2

Precautions on supplemental restraint
system ....................1-53
Precautions when starting and driving....5-4
Pre-tensioner seat belt system .........1-67
Push starting ...................6-12
R
Radio Car phone or CB radio...........4-109
FM/AM/SAT radio with compact disc
(CD) player ..................4-70
Steering wheel audio control switch ....4-94
Rainsensor....................2-28
Readiness for inspection maintenance
(I/M) test .....................9-31
Rear power windows ..............2-51
RearViewMonitor................4-24
Rear window and outside mirror defroster
switch .......................2-30
Rear window wiper and washer switches . . .2-29
Recorders Eventdata..................9-31
Refrigerant recommendation ...........9-6
Registering your vehicle in another country . . .9-9
Reporting safety defects (US only) .......9-30
Roof rack .....................2-49
S
Safety Child safety rear door lock ..........3-7
Childseatbelts.....1-32,1-40,1-44,1-49
Reporting safety defects (US only) .....9-30Seat adjustment
Front power seat adjustment .........1-3
Second row bench seats ........1-5,1-7
Seatback pockets ................2-44
Seat belt Child safety ..................1-31
Infants and small children ..........1-31
Injured Person ................1-26
Largerchildren................1-32
Precautions on seat belt usage .......1-23
Pregnant women ...............1-26
Pre-tensioner seat belt system .......1-67
Seatbeltextenders .............1-30
Seatbeltmaintenance............1-30
Seatbelts...................1-23
Three-point type with retractor .......1-26
Seat belt warning light ..............2-11
Seats Adjustment ...................1-2
Automatic drive positioner ..........3-31
Frontseats...................1-2
Heatedseats..........2-35,2-36,2-38
Security indicator light ..............2-13
Security system (INFINITI vehicle immobilizer system) ,
engine start ...........2-25,3-4,5-15
Self-adjusting brakes ..............8-20
Service manual order form ...........9-32
Servicing air conditioner .............4-53
Sparkplugreplacement.............8-17
Speedometer ...................2-4
SRSwarninglabel................1-68
Starting Before starting the engine ..........5-16
Jump starting .................6-10
Precautions when starting and driving ....5-4Push starting
.................6-12
Starting the engine .............5-16
Steering Heated steering wheel ...........2-39
Power steering fluid .............8-12
Power steering system ...........5-94
Steering wheel audio control switch ......4-94
Stoplight.....................8-26
Storage......................2-43
Storagebin....................2-48
Sunglasses case .................2-44
Sunglasses holder ................
2-44
Sunroof (see Moonroof) .............2-52
Sun visors ....................3-28
Supplemental air bag warning labels ......1-68
Supplemental air bag warning light . . .1-69, 2-11
Supplemental front impact air bag system . . .1-61
Supplemental restraint system Information and warning labels .......1-68
Precautions on supplemental restraint
system ....................1-53
Supplemental restraint system
(Supplemental air bag system) .........1-53
Switch Autolight switch ...............2-31
Automatic power window switch ......2-51
Fog light switch ...............2-34
Hazard warning flasher switch ........6-2
Headlightaimingcontrol ..........2-33
Headlightandturnsignalswitch......2-30
Headlight control switch ..........2-31
Power door lock switch ............3-6
Power inverter switch ............2-41
Rear window and outside mirror defroster
switch .....................2-30
10-5

Rear window wiper and washer
switches...................2-29
Turnsignalswitch..............2-34
Vehicle dynamic control (VDC) off
switch.....................2-40
Windshield wiper and washer switch . . .2-26
T
Tachometer ....................2-5
Temperature gauge Engine coolant temperature gauge .....2-5
Theft (INFINITI vehicle immobilizer system) ,
engine start ...........2-25,3-4,5-15
Three-way catalyst ................5-4
Tire Flat tire .....................6-3
Spare tire ...................6-5
Tire and Loading Information label .....9-11
Tire chains ..................8-37
Tireplacard..................9-11
Tirepressure.................8-30
Tire rotation..................8-37
Types of tires .................8-36
Uniform tire quality grading .........9-28
Wheels and tires ...............8-30
Wheel/tire size .................9-8
Tire pressure Low tire pressure warning light ........2-8
Tire Pressure Monitoring System (TPMS) ....5-5
Top tether strap child restraint .........1-37
Towing Flattowing..................9-28
Towingload/specification..........9-21 Towtrucktowing...............6-13
Trailer towing
.................9-17
Transceiver HomeLink® Universal Transceiver .....2-57
Transmission Continuously Variable Transmission
(CVT) fluid ..................8-11
Driving with Continuously Variable
Transmission (CVT) .............5-17
Travel (See registering your vehicle in another
country) ......................9-9
Trip odometer ...................2-4
Turn signal switch ................2-34
U
Uniform tire quality grading ...........9-28
USB interface Audio file operation .............4-83
Video file operation .............4-85
V
Vanity mirror ...................3-29
Variable voltage control system .........8-16
Vehicle dimensions and weights .........9-8
Vehicle dynamic control (VDC) off switch . . .2-40
Vehicle dynamic control (VDC) system .....5-96
Vehicle identification ...............9-9
Vehicle identification number (VIN)
(Chassis number) .................9-9
Vehicle identification number (VIN) plate ....9-9
Vehicle loading information ...........9-13
Vehicle recovery ..............6-15,6-16 Vehicle security system
.............2-24
(INFINITI vehicle immobilizer system) ,
enginestart ...........2-25,3-4,5-15
Ventilators ....................4-46
Visors.......................3-28
Voice recognition system ...........4-134
W
Warning Airbagwarninglight.........1-69, 2-11
Anti-lock brake warning light .........2-7
Battery charge warning light .........2-8
Brake

warning light ..............2-8
Hazard warning flasher switch ........6-2
Low fuel warning light ........2-10, 2-22
Low tire pressure warning light ........2-8
Low windshield-washer fluid warning
light......................2-23
Passenger air bag and status light .....1-62
Seatbeltwarninglight............2-11
Vehicle security system ...........2-24
Warning/indicator lights and audible
reminders ...................2-7
Warning labels (for SRS) ..........1-68
Warninglights...................2-7
Washer switch Rear window wiper and washer
switches...................2-29
Windshield wiper and washer switch . . .2-26
Weights (See dimensions and weights) .....9-8
Wheels and tires .................8-30
Wheel/tire size ...................9-8
When traveling or registering your vehicle
in another country .................9-9
10-6