2014 INFINITI QX50 bluetooth

4-144Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List”(P.4-123).
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” (P.4-91).)
2. Replace one of the voicetags being confused with a different voicetag.

10 Index
A
ABS (Anti-lock Braking System) ......................... 5-86
Adaptive front lighting system (AFS) .................. 2-37
Advanced air bag system .................................. 1-42
Aiming control, Adaptive front lighting
system (AFS) ..................................................... 2-37
Air bag systemAdvanced air bag system ............................. 1-42
Front passenger air bag and status light ...... 1-44
Front-seat mounted side-impact supplemental
air bag system ............................................. 1-47
Roof-mounted curtain side-impact
supplemental air bag system ....................... 1-47
Air bag warning labels ...................................... 1-50
Air bag warning light ............................... 1-50, 2-15
Air cleaner housing filter ................................... 8-18
Air conditioner
Air conditioner service ................................. 4-53
Air conditioner specification label ................ 9-12
Air conditioning system refrigerant and
lubricant recommendations .................. 4-53, 9-6
Automatic climate control ............................ 4-44
In-cabin microfilter ....................................... 4-52
Alarm, How to stop alarm (see vehicle
security system) ................................................ 2-29
Alcohol, drugs and driving .................................. 5-8
All-wheel drive (AWD) ........................................ 5-80
All-wheel drive (AWD) warning light .................. 2-11
Antenna ............................................................ 4-89
Anti-lock Braking System (ABS) ......................... 5-86 Anti-lock braking system (ABS) warning light .... 2-11
Appearance care
Exterior appearance care ................................ 7-2
Interior appearance care ................................ 7-4
Armrest ............................................................. 1-10
Around view monitor ......................................... 4-31
Audible reminders ............................................ 2-19
Audio operation precautions ............................. 4-53
Audio system .................................................... 4-53 Steering wheel audio controls ...................... 4-88
Autolight system ............................................... 2-34
Automatic Automatic climate control .................. 4-46, 4-48
Automatic transmission fluid (ATF) ............... 8-12
Climate control ............................................ 4-44
Door locks ..................................................... 3-5
Drive positioner ........................................... 3-26
Driving with automatic transmission ............ 5-14
Moonroof ..................................................... 2-53
Seat positioner ............................................ 3-26
Average fuel consumption and speed ................ 2-26
Avoiding collision and rollover ............................ 5-6
B
Back door (See lift gate) ................................... 3-18
Battery .............................................................. 8-15 Battery saver system ................................... 2-36
Intelligent Key .............................................. 8-24
Variable voltage control system ................... 8-16 Before starting the engine ................................ 5-12
Belts (See drive belts) ....................................... 8-17
Blind Spot Warning (BSW) system ..................... 5-27
Blind Spot Warning (BSW) system
warning light .................................................... 2-11
Bluetooth
®hands-free phone system
(models with navigation system) ....................... 4-91
Bluetooth
®hands-free phone system
(models without navigation system) ................ 4-102
Bluetooth
®streaming audio ............................. 4-80
Booster seats .................................................... 1-33
Brake Anti-lock Braking System (ABS) .................... 5-86
Brake fluid ................................................... 8-13
Brake system ............................................... 5-83
Parking brake operation ............................... 5-18
Warning light ............................................... 2-11
Break-in schedule ............................................. 5-78
Brightness control Display ON/OFF button ................................ 4-10
Instrument panel ......................................... 2-38
Bulb check/instrument panel ............................ 2-10
Bulb replacement .............................................. 8-26
C
Cabin air filter ................................................... 4-52
Capacities and recommended fuel/lubricants ...... 9-2
Car phone or CB radio ...................................... 4-90
Card holder ....................................................... 2-47

Event Data Recorders (EDR) ............................... 9-21
Exhaust gas (carbon monoxide) .......................... 5-3
F
F.M.V.S.S./C.M.V.S.S. certification label ............. 9-11
FilterAir cleaner housing filter .............................. 8-18
Changing engine oil and filter ...................... 8-10
Flashers (See hazard warning flasher switch) ...... 6-2
Flat tire ............................................................... 6-3
Flat towing ........................................................ 9-17
Floor mat cleaning .............................................. 7-5
Fluid Automatic transmission fluid (ATF) ............... 8-12
Brake fluid ................................................... 8-13
Capacities and
recommended fuel/lubricants ........................ 9-2
Engine coolant ............................................... 8-7
Engine oil ...................................................... 8-9
Power steering fluid ..................................... 8-12
Window washer fluid ................................... 8-14
FM-AM-SAT radio with Compact Disc
(CD) player ........................................................ 4-68
Fog light switch ................................................ 2-39
Forward Collision Warning (FCW) system ........... 5-71
Front passenger air bag and status light ........... 1-44
Front power seat adjustment ............................... 1-3
Front seat, Front seat adjustment ........................ 1-3
Front-seat active head restraint ........................... 1-9 Fuel
Capacities and
recommended fuel/lubricants ........................ 9-2
Fuel economy............................................... 5-80
Fuel economy information (display) .............. 4-12
Fuel information ............................................. 9-3
Fuel octane rating .......................................... 9-3
Fuel-filler cap ............................................... 3-19
Fuel-filler door ............................................. 3-19
Gauge ............................................................ 2-9
LOOSE FUEL CAP warning ............................. 3-20
Fuel Efficient Driving Tips .................................. 5-78
Fuses ................................................................ 8-22
Fusible links ..................................................... 8-23
G
Garage door opener, HomeLink®
Universal Transceiver ........................................ 2-58
Gas cap ............................................................ 3-19
Gauge ................................................................. 2-6 Engine coolant temperature gauge ................. 2-8
Fuel gauge ..................................................... 2-9
Odometer....................................................... 2-7
Speedometer ................................................. 2-7
Tachometer .................................................... 2-8
Trip computer .............................................. 2-26
General maintenance .......................................... 8-2
Glove box ......................................................... 2-46
H
Hands-free phone system, Bluetooth®
(models with navigation system) ....................... 4-91
Hands-free phone system, Bluetooth®
(models without navigation system) ................ 4-102
Hazard warning flasher switch ............................ 6-2
Head restraints ................................................... 1-6
Headlights Aiming control (See adaptive front lighting
system (AFS)) ............................................... 2-37
Bulb replacement ......................................... 8-26
Headlight switch .......................................... 2-34
Xenon headlights ......................................... 2-33
Heated seats .................................................... 2-39
Heater
Automatic climate control ............................ 4-44
Engine block heater ..................................... 5-91
HomeLink
®Universal Transceiver ...................... 2-58
Hood release .................................................... 3-17
Hook Coat hooks .................................................. 2-47
Luggage hook .............................................. 2-48
Horn ................................................................. 2-39
I
Ignition switch (Push-button) .............................. 5-9
Immobilizer system ........................................... 2-30
In-cabin microfilter ............................................ 4-52
Indicator
Dot matrix display ....................................... 2-19
10-3

Low tire pressure warning system
(See tire pressure monitoring system (TPMS)) ..... 5-4
Low washer fluid warning ................................. 2-23
Luggage hooks ................................................. 2-48
M
MaintenanceBattery ......................................................... 8-15
General maintenance ..................................... 8-2
Indicators for maintenance ........................... 2-24
Inside the vehicle .......................................... 8-3
Maintenance precautions ............................... 8-5
Maintenance requirements ............................. 8-2
Outside the vehicle ........................................ 8-2
Seat belt maintenance ................................. 1-17
Malfunction indicator light (MIL) ....................... 2-17
Map lights ........................................................ 2-55
Master warning light ......................................... 2-15
Mechanical key (Intelligent Key system) .............. 3-3
Memory storage, Automatic drive positioner ..... 3-28
Meter Trip computer .............................................. 2-26
Meters and gauges ............................................. 2-6 Instrument brightness control ...................... 2-38
Mirror Inside mirror ................................................ 3-23
Outside mirrors ............................................ 3-24
Vanity mirror ................................................ 3-26
Monitor, Rearview monitor ................................ 4-24
Moonroof .......................................................... 2-53
N
New vehicle break-in ......................................... 5-78
No key warning ................................................. 2-22
O
Odometer............................................................ 2-7
Off-road recovery ................................................ 5-7
Oil Capacities and
recommended fuel/lubricants ........................ 9-2
Changing engine oil and filter ...................... 8-10
Checking engine oil level ............................... 8-9
Engine oil ...................................................... 8-9
Engine oil viscosity ........................................ 9-6
Oil filter replacement indicator ..................... 2-24
Operation, Indicators for operation ................... 2-22
Outside air temperature .................................... 2-27
Outside mirrors ................................................. 3-24
Overheat, If your vehicle overheats ................... 6-10
Owner’s Manual/Service Manual
order information .............................................. 9-22
P
Panic alarm ...................................................... 3-15
Parking Brake break-in ............................................. 5-83
Parking brake operation ............................... 5-18
Parking brake release warning ..................... 2-22 Parking on hills ........................................... 5-82
Personal lights .................................................. 2-56
Phone Bluetooth
®hands-free phone system
(models with navigation system) .................. 4-91
Bluetooth
®hands-free phone system
(models without navigation system) ........... 4-102
Car phone or CB radio ................................. 4-90
Power Front seat adjustment .................................... 1-3
Power door lock ............................................. 3-4
Power outlet ................................................ 2-43
Power steering fluid ..................................... 8-12
Power steering system ................................. 5-83
Power windows ............................................ 2-51
Precautions
All-wheel drive (AWD) driving safety ............... 5-9
Audio operation ........................................... 4-53
Braking precautions ..................................... 5-83
Child restraints ............................................ 1-20
Cruise control .............................................. 5-34
Lane departure warning (LDW) system ......... 5-20
Maintenance .................................................. 8-5
On-pavement and off-road driving .................. 5-7
Seat belt usage ........................................... 1-11 Supplemental restraint system ..................... 1-37
When starting and driving .............................. 5-3
Preview function ............................................... 5-84
Preview function (for Intelligent cruise
control system) ................................................. 5-58
Preview Function warning light .......................... 2-15
10-5

10-8
Voice command (Bluetooth®Hands-Free
Phone System) ................................................ 4-108
Voice command (INFINITI voice
recognition system) ............................. 4-123, 4-132
Voice recognition system ................................ 4-116
Voice recognition, Alternate command mode ... 4-129
Voice recognition, Standard mode ................... 4-116
W
Warning Dot matrix display ....................................... 2-19
Hazard warning flasher switch ....................... 6-2
Lane departure warning (LDW) system ......... 5-20
Lights .......................................................... 2-11
Tire pressure monitoring
system (TPMS) ....................................... 5-4, 6-3
Warning/indicator lights and
audible reminders ........................................ 2-10
Warning labels, Air bag warning labels ............. 1-50
Warning light Air bag warning light ......................... 1-50, 2-15
All-wheel drive (AWD) warning light ............. 2-11
Anti-lock braking system (ABS)
warning light ............................................... 2-11
Brake warning light ...................................... 2-11
Intelligent Key warning light ........................ 2-13
Lane departure warning light ....................... 2-13
Low tire pressure warning light .................... 2-13
Seat belt warning light and chime ............... 2-15
Warranty, Emission control system warranty ..... 9-19 Washer switch, Windshield wiper and
washer switch ................................................... 2-31
Washing ............................................................. 7-2
Waxing ............................................................... 7-2
Welcome light ................................................... 2-55
Wheel/tire size ................................................... 9-8
Wheels and tires ............................................... 8-30
Care of wheels ............................................... 7-3
Cleaning aluminum alloy wheels .................... 7-3
Window washer fluid ........................................ 8-14
Window(s) Cleaning ........................................................ 7-3
Power windows ............................................ 2-51
Windshield wiper and washer switch ................ 2-31
Wiper Windshield wiper and washer switch ........... 2-31
Wiper blades ............................................... 8-20
X
Xenon headlights .............................................. 2-33