2014 INFINITI Q60 COUPE ECO mode

4-84Monitor, climate, audio, phone and voice recognition systems
.Answer
Accept an incoming call to talk.
. Hold Call
Put an incoming call on hold.
. Reject Call
Reject an incoming call.
To finish the call, perform one of the
following procedures listed below.
1. Select the “Hang up”key.
2. Push the PHONE button on the instru- ment panel.
3. Push the
button on the steering
wheel.SAA3587
DURING A CALL
There are some options available during a
call. Select one of the following displayed
on the screen if necessary.
. Hang up
Finish the call.
. Use Handset
Transfer the call to the cellular phone.
. Mute
Mute your voice to the person.
. Keypad
Using the touch tone, send digits to the
connected party for using services such
as voicemail. .
Cancel Mute
This will appear after “Mute”is se-
lected. Mute will be canceled.
. Switch Call*
Select “Switch Call” to answer another
incoming call. By selecting “Hang up”,
you can end a call and can speak to a
caller who is on hold again.
* This function may not be usable,
depending on the model of phone.
To adjust the person’s voice to be louder or
quieter, push the volume control switch (+
or −) on the steering wheel or turn the
volume control knob on the instrument
panel while talking on the phone. This
adjustment is also available in the SETTING
mode.

4-86Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See
“INFINITI Voice Recognition system (models with navigation system)” (P.4-101).)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Quick Dial”(P.4-80).)
2. Replace one of the names being confused with a new name.

WARNING
.Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
. If you find yourself unable to devote full
attention to vehicle operation while
talking on the phone, pull off the road
to a safe location and stop your vehicle
before doing so.
CAUTION
To avoid draining the vehicle battery, use a
phone after starting the engine.
Your vehicle is equipped with Bluetooth®
Hands-Free Phone System. If you are an
owner of a Bluetooth®enabled cellular
phone, you can set up the wireless
connection between your cellular phone
and the in-vehicle phone module. With
Bluetooth
®wireless technology, you can
make or receive a telephone call with your
cellular phone in your pocket. Once your cellular phone is paired to the
in-vehicle phone module, no phone con-
necting procedure is required. Your phone
is automatically connected with the in-
vehicle phone module when the ignition
switch is pushed to the
“ON”position with
the registered cellular phone turned on
and carried in the vehicle.
You can register up to 5 different Blue-
tooth
®cellular phones in the in-vehicle
phone module. However, you can talk on
only one cellular phone at a time.
When a call is active, the audio system and
microphone (located in the ceiling in front
of the rearview mirror) are used for the
handsfree communications.
If the audio system is being used at the
time, the audio mode will mute and will
stay muted until the active call is ended.
The INFINITI Voice Recognition system
supports the phone commands, so dialing
a phone number using your voice is
possible.
Before using the Bluetooth
®Hands-Free
Phone System, refer to the following notes.
. Wireless LAN (Wi-Fi) and the Bluetooth
®
functions share the same frequency
band (2.4 GHz). Using the Bluetooth®
and the wireless LAN functions at the
same time may slow down or discon-
nect the communication and cause
undesired noise. It is recommended
that you turn off the wireless LAN (Wi-
Fi) when using the Bluetooth
®func-
tions.
. Set up the wireless connection between
a cellular phone and the in-vehicle
phone module before using the Blue-
tooth
®Hands-Free Phone System.
. Some Bluetooth®enabled cellular
phones may not be recognized by the
in-vehicle phone module.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the tele-
phone service area.
— Your vehicle is in an area where it is
difficult to receive radio waves; such
as in a tunnel, in an underground
parking garage, behind a tall build-
ing or in a mountainous area.
— Your cellular phone is locked in
order not to be dialed.
. When the radio wave condition is not
ideal or ambient sound is too loud, it
may be difficult to hear the other
person’s voice during a call.
Monitor, climate, audio, phone and voice recognition systems4-87
Bluetooth®HANDS-FREE PHONE SYSTEM
(models without navigation system) (if so
equipped)

command recognition mode.
4. The system acknowledges the com- mand and announces the next set of
available commands.
5. After the tone sounds, speak the phone number.
6. When you have finished speaking the phone number, the system repeats it
back and announces the available
commands.
7. After system responds, speak “Dial”
and the system dials the spoken
numbers.
Operating tips:
. Voice commands cannot be accepted
when the icon is
.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the
switch or the BACKbutton
once to return to the previous screen.
. If you want to cancel the command,
push the
switch. The message
“ Voice input is canceled” will be
announced. If you want to adjust the
volume of the system feedback, push
the volume control buttons [+] or [−]on
the steering wheel or use the audio system volume knob while the system
is making an announcement.
How to speak commands:
The Voice Recognition System requires a
certain way to speak voice commands.
Speak normally and clearly in the direction
of the microphone (located in front of the
rearview mirror). Every digit of the number
must be spoken individually and in a
normal manner. The hands-free mode will
work best when the telephone number is
spoken in blocks of three to five digits.
After each spoken block is terminated, the
system will repeat the three to five digits
and wait for you to speak the next digit or
block of digits required for the telephone
number.
See “List of voice commands” (P.4-93) for
the appropriate commands that can be
spoken for the hands-free mode system.
Example:
In order to initiate a call, speak “Phone-
book”.
INFO
. If you are controlling the telephone
system by voice command for the first
time or do not know the appropriate
voice command, speak “Help” . The system announces the available com-
mands.
. When you speak numbers, you can
speak both “zero”or“oh” for“0”.
Personal vocabulary (voicetags): Voice Recognition System is equipped with
the function called “voicetags”, which can
be associated with the phone number and
name in the phonebook. Using the voice
tag will automatically generate a speed
dial to the registered number.
See “Phonebook registration” (P.4-95).
You can call the identified number using
the following command: “Dial”followed by
the voice tag.
Dialling a name with a voice tag:
It is possible to call up a name via a voice
tag instead of a number, provided the
name and number of your correspondent
has been previously stored in the phone-
book.
Dial via a voice tag, according to the
following procedure.
1. Push the
switch.
2. The system replies “please say a
command after the beep. Available
commands are: Call, Phonebook, Re-
Monitor, climate, audio, phone and voice recognition systems4-91

4-92Monitor, climate, audio, phone and voice recognition systems
cent Calls, Connect Phone or Help”.
3. Give your instructions to the system by saying: “Dial John” for example (“John”
must have been previously set as a
voice tag for John’s phone number) or
“Dial One” if John is classified as one in
the phonebook.
If the system cannot understand your
command, repeat it according to the
recommendations mentioned in “How
to speak commands” (P.4-91).
4. If the given name (voice tag) is correct, the phone system will dial the number
registered for “John”.
INFO
To end the voice command phase at any
stage of the procedure, push the
switch once in order to activate the cancel
command.
Manual command selection:
Commands can be selected manually.
While the commands are displayed on the
screen, select a command by operating the
Tune switch, and then push the
button. Once a command is manually
selected, the voice command function is
cancelled. To return to voice command
mode, push the
button to cancel the current operation, and then perform the
first procedure of voice command.

4-100Monitor, climate, audio, phone and voice recognition systems
existing phone. If the user tries to
connect a phone that has already been
connected to the vehicle system, the
system announces the name that the
phone is already using. The connecting
procedure will then be cancelled.
The Add Phone command is not avail-
able when the vehicle is moving.
. Select Phone
Use the Select Phone command to
select a phone of lesser priority when
two or more phones connected with
Bluetooth
®Hands-Free Phone System
are in the vehicle at the same time.
The system asks the user to name the
phone and confirm the selection.
Once the selection is confirmed, the
selected phone remains active until the
ignition switch is turned OFF or a new
phone is selected.
. Delete Phone
Use the Delete Phone command to
delete a specific phone or all phones
from Bluetooth
®Hands-Free Phone
System. The system announces the
names of the phones already paired
with the system and their priority level.
The system then gives the option to
delete a specific phone, all phones or listen to the list again. Once the user
chooses to delete a phone or all
phones, the system asks the user to
confirm.
NOTE:
When the user deletes a phone, the
associated phone book for that phone will
also be deleted.
. Replace Phone
Use the Replace Phone command to
change the priority level of the active
phone.
The priority level determines which
phone is active when more than one
paired Bluetooth
®phone is in the
vehicle.
The system states the priority level of
the active phone and asks for a new
priority level (1, 2, 3, 4, 5).
If the new priority level is already being
used for another phone, the two
phones will swap priority levels.
For example, if the current priority
levels are:
Priority Level 1 = Phone A
Priority Level 2 = Phone B
Priority Level 3 = Phone C and you change the priority level of
Phone C to Level 1, then:
Priority Level 1 = Phone C
Priority Level 2 = Phone B
Priority Level 3 = Phone A
. Bluetooth On/Off
Use the Bluetooth On/Off command to
turn on/off Bluetooth
®Hands-Free
Phone System.
. Help
The system announces the available
commands.
VOICE ADAPTATION MODE
The Voice Adaptation mode allows up to
two users with different dialects to train
the system to improve recognition accu-
racy. By repeating a number of commands,
the users can create a voice model of their
own voice that is stored in the system. The
system is capable of storing a different
voice adaptation model for each connected
phone.
Training procedure
1. Position the vehicle in a reasonably quiet outdoor location.
2. Sit in the driver’s seat with the engine running, the parking brake on, and the

transmission in Park.
3. Press the
button.
4. Speak: “Help”. The system acknowl-
edges the command and announces
the next set of available commands.
5. Speak: "Voice Adaptation". The system acknowledges the command and dis-
plays the voice adaptation mode
screen.
6. Voice memory A or memory B is selected automatically. If both memory
locations are already in use, the system
will prompt you to overwrite one.
Follow the instructions provided by
the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The voice adaptation mode will be explained. Follow the instructions pro-
vided by the system.
9. When training is finished, the system will tell you an adequate number of
phrases have been recorded.
10. The system will ask you to say your name. Follow the instructions to regis-
ter your name. 11. The system will announce that voice
adaptation has been completed and
the system is ready.
The voice adaptation mode will stop if:
. The
button is pressed in voice
adaptation mode.
. The vehicle is driven during voice
adaptation mode.
. The ignition switch is turned to the OFF
or LOCK position. INFINITI Voice Recognition allows hands-
free operation of the Phone, Navigation,
Information and Audio systems in one of
two modes, Standard Mode or Alternate
Command Mode.
In Standard Mode, commands that are
available are always shown on the display
and announced by the system. You can
complete your desired operation by simply
following the prompts given by the system.
(See
“INFINITI Voice Recognition STANDARD
mode” (P.4-102) for details.)
For advanced operation, you can use the
Alternate Command Mode. (See “INFINITI
Voice Recognition alternate command
mode” (P.4-114) for details.) When this
mode is active, an expanded list of
commands can be spoken after pushing
the TALK
switch, and the voice
command menu prompts are turned off.
Review the expanded command list, which
is available when this mode is active. Note
that in this mode the recognition success
rate may be affected as the number of
available commands and the ways of
speaking each command are increased.
To switch one mode to another, see each
mode description later in this section.
To improve the recognition success rate
Monitor, climate, audio, phone and voice recognition systems4-101
INFINITI VOICE RECOGNITION SYSTEM
(models with navigation system)

4-102Monitor, climate, audio, phone and voice recognition systems
when Alternate Command Mode is active,
try using the Speaker Adaptation Function
available in that mode. Otherwise, it is
recommended that Alternate Command
Mode be turned off and Standard Mode
be used for the best recognition perfor-
mance.
For the voice commands for the navigation
system, refer to the Navigation System
Owner’s Manual of your vehicle.
INFINITI VOICE RECOGNITION STAN-
DARD MODE
The following section is applicable when
the Standard Mode is activated.
The Standard Mode enables you to com-
plete the desired operation by simply
following the prompts that appear on the
display and also are announced by the
system.SAA3019
Activating Standard Mode
When the Alternate Command Mode is
active, perform the following steps to
switch to the Standard Mode.
1. Push the SETTING button on the instru-ment panel.
2. Select the “Others”key.
3. Select the “Voice Recognition” key.
SAA2530
4. Select the“Alternate Command Mode”
key.
5. The indicator turns off and the Stan- dard Mode activates.
Displaying user guide
If you use the INFINITI Voice Recognition
system for the first time or you do not
know how to operate it, you can display
the User Guide for confirmation.
You can confirm how to use voice com-
mands by accessing a simplified User
Guide, which contains basic instructions
and tutorials for several voice commands.