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INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please con-
tact our (INFINITI’s) Consumer Affairs De-
partment using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.
Page 6 of 394
Illustrated table of contents0
Safety—Seats, seat belts and supplemental restraint
system1
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition
systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it-yourself
Technical and consumer information
Index
2
3
4
5
6
7
8
9
10
Table of
Contents
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0-6Illustrated table of contents
JVC0426X
1. Side ventilator (P.4-2)
2. Headlight, fog light and turn signalswitch (P.2-36)
3. Steering wheel —Horn (P.2-43) —
Driver supplemental air bag
(P.1-42)
— Heated steering wheel (if so
equipped)*
— Steering system (P.5-104) 4. Windshield wiper and washer switch
(P.2-33)
5. Hazard warning flasher switch (P.6-2)
6. Shift lever (P.5-15)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF switch (P.2-43, P.5-108)
9. Trunk lid release switch (P.3-19)
10. Instrument brightness control switch (P.2-42)
11. TRIP/RESET switch for twin trip od- ometer (P.2-7)
12. Electric tilting/telescopic steering wheel switch (if so equipped)
(P.3-24)
13. Manual tilting/telescopic steering wheel lever (if so equipped) (P.3-24)
14. Steering-wheel-mounted controls (left side)
—Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
15. Steering-wheel-mounted controls (right side)
—Trip computer switches (P.2-28)
— Cruise control switches (if so
equipped) (P.5-56)
COCKPIT
Page 80 of 394

JVC0426X
1. Side ventilator (P.4-2)
2. Headlight, fog light and turn signalswitch (P.2-36)
3. Steering wheel —Horn (P.2-43) —
Driver supplemental air bag
(P.1-42)
— Heated steering wheel* (if so
equipped)
— Steering system (P.5-104) 4. Windshield wiper and washer switch
(P.2-33)
5. Hazard warning flasher switch (P.6-2)
6. Shift lever (P.5-15)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF switch (P.2-43, P.5-108)
9. Trunk lid release switch (P.3-19)
10. Instrument brightness control switch (P.2-42)
11. TRIP/RESET switch for twin trip od- ometer (P.2-7)
12. Electric tilting/telescopic steering wheel switch (P.3-24)
13. Manual tilting/telescopic steering wheel lever (P.3-24)
14. Steering-wheel-mounted controls (left side)
—Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
15. Steering-wheel-mounted controls (right side)
—Trip computer switch (P.2-28)
— Cruise control switches (if so
equipped) (P.5-56)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P.5-58)
Instruments and controls2-3
COCKPIT
Page 146 of 394

CAUTION
.Be sure to carry the Intelligent Key with
you when operating the vehicle.
. Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicat-
ing with the vehicle as it receives radio
waves. The Intelligent Key system trans-
mits weak radio waves. Environmental
conditions may interfere with the operation
of the Intelligent Key system under the
following operating conditions.
.When operating near a location where
strong radio waves are transmitted,
such as a TV tower, power station and
broadcasting station.
. When in possession of wireless equip-
ment, such as a cellular telephone,
transceiver, and CB radio.
. When the Intelligent Key is in contact
with or covered by metallic materials.
. When any type of radio wave remote
control is used nearby.
. When the Intelligent Key is placed near
an electric appliance such as a perso- nal computer.
. When the vehicle is parked near a
parking meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key
function or use the mechanical key.
Although the life of the battery varies
depending on the operating conditions,
the battery’s life is approximately 2 years.
If the battery is discharged, replace it with
a new one.
When the Intelligent Key battery is almost
discharged, see “Intelligent Key battery
discharge” (P.5-13) to start the engine.
Since the Intelligent Key is continuously
receiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and
personal computer, the battery life may
become shorter.
For information regarding replacement of a
battery, see “Intelligent Key battery repla-
cement” (P.8-24).
As many as 4 Intelligent Keys can be
registered and used with one vehicle. For
information about the purchase and use of
additional Intelligent Keys, contact an
INFINITI retailer.
CAUTION
. Do not allow the Intelligent Key, which
contains electrical components, to come
into contact with water or salt water.
This could affect the system function.
. Do not drop the Intelligent Key.
. Do not strike the Intelligent Key sharply
against another object.
. Do not change or modify the Intelligent
Key.
. Wetting may damage the Intelligent Key.
If the Intelligent Key gets wet, immedi-
ately wipe until it is completely dry.
. Do not place the Intelligent Key for an
extended period in an area where
temperatures exceed 1408F (608C).
. If the outside temperature is below 148F
(−108C), the battery of the Intelligent
Key may not function properly.
. Do not attach the Intelligent Key with a
key holder that contains a magnet.
. Do not place the Intelligent Key near
equipment that produces a magnetic
field, such as a TV, audio equipment
and personal computers.
Pre-driving checks and adjustments3-7
Page 172 of 394
4 Monitor, climate, audio, phone and voice recogni-tion systems
Infiniti InTouch Owner’s Manual ........................... 4-2
Ventilators ........................................................... 4-2
Antenna............................................................... 4-3
Window antenna ............................................. 4-3 Satellite antenna ........................................... 4-3
Car phone or CB radio ........................................ 4-3
Page 173 of 394
4-2Monitor, climate, audio, phone and voice recognition systems
Refer to the Infiniti InTouch Owner’s
Manual that includes the following infor-
mation.
. Infiniti InTouch
. Navigation system (if so equipped)
. Audio system
. Bluetooth
®Hands-Free Phone system
. Heater and air conditioner
. Heated seats (if so equipped)
. Heated steering wheel (if so equipped)
. Viewing information
. Other settings
. Voice recognition (if so equipped)
. Monitor system
. Meter settings
. General system information
JVH0510X
Center ventilators
JVH0511X
Side ventilators
JVH0574X
Rear ventilators
Open or close, and adjust the air flow
direction of ventilators.
: This symbol indicates that the ventilators are closed.
: This symbol indicates that the ventilators areopen.
INFINITI INTOUCH OWNER’S MANUAL VENTILATORS
Page 174 of 394

WINDOW ANTENNA
The antenna pattern is printed inside the
rear window.
CAUTION
.Do not place metalized film near the rear
window glass or attach any metal parts
to it. This may cause poor reception or
noise.
. When cleaning the inside of the rear
window, be careful not to scratch or
damage the rear window antenna.
Lightly wipe along the antenna with a
dampened soft cloth.
SAA3602
SATELLITE ANTENNA
There is a satellite antenna on the rear part
of the vehicle roof.
A buildup of ice on the satellite radio
antenna can affect satellite radio perfor-
mance. Remove the ice to restore satellite
radio reception. When installing a car phone or a CB radio
in your vehicle, be sure to observe the
following cautions, otherwise the new
equipment may adversely affect the elec-
tronic control modules and electronic con-
trol system harness.
WARNING
.
A cellular phone should not be used for
any purpose while driving so full atten-
tion may be given to vehicle operation.
Some jurisdictions prohibit the use of
cellular phones while driving.
. If you must make a call while your
vehicle is in motion, the hands-free
cellular phone operational mode (if so
equipped) is highly recommended. Ex-
ercise extreme caution at all times so full
attention may be given to vehicle opera-
tion.
. If a conversation in a moving vehicle
requires you to take notes, pull off the
road to a safe location and stop your
vehicle before doing so.
Monitor, climate, audio, phone and voice recognition systems4-3
ANTENNA CAR PHONE OR CB RADIO