Fade and drift: As your vehicle moves away
from a station transmitter, the signals will
tend to fade and/or drift.
Static and flutter: During signal interfer-
ence from buildings, large hills or due to
antenna position, usually in conjunction
with increased distance from the station
transmitter, static or flutter can be heard.
This can be reduced by lowering the treble
setting to reduce the treble response.
Multipath reception: Because of the reflec-
tive characteristics of FM signals, direct
and reflected signals reach the receiver at
the same time. The signals may cancel
each other, resulting in momentary flutter
or loss of sound.
AM radio reception
AM signals, because of their low frequency,
can bend around objects and skip along
the ground. In addition, the signals can
bounce off the ionosphere and be bent
back to earth. Because of these character-
istics, AM signals are also subject to
interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas
with many tall buildings. It can also occurfor several seconds during ionospheric
turbulence even in areas where no obsta-
cles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic
lights.
HD RadioTMTechnology reception
(for U.S.)
HD RadioTMTechnology reception needs to
be activated to receive HD Radio broad-
casts.
“Audio settings” (page 4-31)
This enables you to receive radio broad-
casts digitally (where available), providing
a better quality sound with clear reception.
When this feature is not activated or HD
Radio broadcasts are not available, you
will receive analog radio (AM/FM) broad-
casts.
Satellite radio reception
When the satellite radio is used for the first
time or the battery has been replaced, the
satellite radio may not work properly. This
is not a malfunction. Wait more than 10
minutes with the satellite radio ON and the
vehicle outside of any metal or large
building for the satellite radio to receive all of the necessary data.
The satellite radio mode requires an active
SiriusXM Satellite Radio subscription. The
satellite service is available only to those
at least 18 and older in the 48 contiguous
United States.
The satellite radio performance may be
affected if cargo carried on the roof blocks
the satellite radio signal.
If possible, do not put cargo near the
satellite antenna.
A buildup of ice on the satellite radio
antenna can affect satellite radio perfor-
mance. Remove the ice to restore satellite
radio reception.
4. Audio system
4-3
4. Audio system
4-26
Changing play mode:
Touch [Shuffle] or [Repeat] from the iPod
menu to select the play mode.
Skipping songs:
Push
<
/OK> briefly to skip to the next or the
previous song.
INFO:
.
Even when iPods or iPhones are inserted
into both of the two USB connectors, the
system recognizes only one of the con-
nected iPods or iPhones at a time.
.Only one the two connected USB devices
can be operated by the voice recognition
system.
BLUETOOTH®STREAMING AUDIO
Your vehicle is equipped with Bluetooth®
Streaming Audio.
If you have a compatible Bluetooth®device
with streaming audio (A2DP profile), you
can set up a wireless connection between
your Bluetooth
®device and the in-vehicle
audio system. This connection allows you
to listen to the audio from the Bluetooth
®
device using your vehicle speakers. It also may allow basic control of the device for
playing and skipping audio files using the
AVRCP Bluetooth
®profile. Not all Blue-
tooth®devices have the same level of
controls for AVRCP. Please consult the
manual for your Bluetooth
®device for
more details.
Wireless LAN (Wi-Fi) and the Bluetooth
®
functions share the same frequency band
(2.4 GHz). Using the Bluetooth®and the
wireless LAN functions at the same time
may slow down or disconnect the commu-
nication and cause undesired noise. It is
recommended that you turn off the wire-
less LAN (Wi-Fi) when using the Bluetooth
®
functions.
Regulatory information
FCC Regulatory information:
FCC ID: HYQDNNS085
NOTE
This device compiles with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation. FCC WARNING
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
CAUTION:
Radio Frequency Radiation Ex-
posure
This equipment complies with FCC radia-
tion exposure limits set forth for uncon-
trolled environment and meets the FCC
radio frequency (RF) Exposure Guidelines
in Supplement C to OET65. This equipment
has very low levels of RF energy that it
deemed to comply without maximum
permissive exposure evaluation (MPE).
But it is desirable that it should be
installed and operated with at least 20
cm and more between the radiator and
person’ s body (excluding extremities:
hands, wrists, feet and ankles).
Co-location: This transmitter must not be
co-located or operated in conjunction with
any other antenna or transmitter.
IC Regulatory information:
The antenna cannot be removed (and
changed) by user.
This device complies with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) This device may not cause interference,
and (2) this device must accept any
interference, including interference that
may cause undesired operation of the
device.
CAUTION:Radio Frequency Radiation Ex-
posure
This equipment complies with IC radiation
exposure limits set forth for uncontrolled
environment and meets RSS-102 of the IC
radio frequency (RF) Exposure rules. This
equipment has very low levels of RF energy
that it deemed to comply without max-
imum permissive exposure evaluation
(MPE). But it is desirable that it should be
installed and operated with at least 20cm
and more between the radiator and per-
son’s body (excluding extremities: hands,
wrists, feet and ankles.)
Co-location: This transmitter must not be
co-located or operated in conjunction with
any other antenna or transmitter.
This Class B digital apparatus meets all
requirements of the Canadian Interference-
Causing Equipment Regulations.Connecting Bluetooth streaming
audio device
A Bluetooth streaming audio device must
be connected to the vehicle before opera-
tion.
“Connecting Bluetooth®device ”
(page 2-21)
4. Audio system
4-27
.When the radio wave condition is not
ideal or ambient sound is too loud, it
may be difficult to hear the other
person’s voice during a call.
. Immediately after the ignition switch is
pushed to the “ON”position, it may be
impossible to receive a call for a short
period of time.
. Do not place the cellular phone in an
area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption.
. While a cellular phone is connected
through the Bluetooth
®wireless con-
nection, the battery power of the
cellular phone may discharge quicker
than usual.
. If the Bluetooth
®Hands-Free Phone
System seems to be malfunctioning,
please visit www.infinitiusa.com/blue-
tooth for troubleshooting help.
. Some cellular phones or other devices
may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a
different location may reduce or elim-
inate the noise. .
Refer to the cellular phone Owner’s
Manual regarding the telephone pairing
procedure specific to your phone,
battery charging, cellular phone anten-
na, etc.
. The antenna display on the monitor
may not coincide with the antenna
display of some cellular phones.
. The battery display on the monitor may
not coincide with the battery display of
some cellular phones.
. Keep the interior of the vehicle as quiet
as possible to hear the caller ’s voice
clearly as well as to minimize its
echoes.
. If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.
. The microphone is located near the
map light.
PHONE
Connecting Bluetooth Hands-free
Phone
A cellular phone device must be connected
to the Bluetooth Hands-free phone system
before operation. Up to 5 cellular phones
can be connected to the system.
“Connecting Bluetooth®device ”
(page 2-21)
Phone selection
Select one of the connected devices for
operation.
1. Push
WARNING!
.Radio waves could adversely affect elec-
tric medical equipment. individuals who
use a pacemaker should contact the
device manufacturer regarding any pos-
sible effects before using the system.
. The TCU antenna is installed inside the
upper central part of the instrument
panel. An occupant should not get any
closer to the antenna than specified by
the pacemaker manufacturer. The radio
waves from the TCU antenna may ad-
versely affect the operation of the pace-
maker while using the Infiniti Connection
service.
CAUTION!
Please note that the Automatic Collision
Notification service and Emergency Call
function cannot be used in the following
conditions:
. The vehicle moves outside the Infiniti
Connection service area and connection
with the TCU (Telematics Control Unit) is
affected. .
The vehicle is in a location with poor
signal reception such as a tunnel, under-
ground parking, behind a building or in a
mountainous area.
. It may not be possible to make an
emergency call in all accidents or emer-
gencies, or if you are in a location
without reception.
INFO:
.
Infiniti Connection features are dependent
upon subscription enrollment and the tele-
matics device being in operative condition,
cellular connectivity, navigation map data
and GPS satellite signal reception. Terms
and conditions of the Infiniti Connection
Subscription Agreement apply.
.Enrollment is required in order to receive
Infiniti Connection services. The services
that can be received vary depending on
the plan in which you are enrolled.
.All services can be used free of charge for
the first year of ownership.
.After the first year, use of the service will no
longer be free of charge. The services that
can be received vary depending on the plan to which you subscribe.
.Laws in some jurisdictions may restrict the
use of
“Text-to-Speech.” Check local regula-
tions before using this feature.
Infiniti Connection services may be up-
dated. The latest detailed information is
available on the following websites or from
the support line.
Infiniti Connection website:
www.infiniticonnection.com (for U.S.)
https://canada.infiniticonnection.com
(for Canada)
Infiniti Connection support line:
1-800-334-7858 (for U.S.)
1-855-892-7418 (for Canada)
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
Infiniti Connection Response Center in
the case of an accident severe enough
to trigger one of the vehicle’s air bags.
Upon the signal, a Response Specialist
receives the vehicle location and cus-
tomer information and notifies the
proper authorities in accordance with
established policies and procedures.
8. Information and settings
8-11
SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display shows that it is
possible to do so. The antenna display varies depending on the model
of cellular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation
screen may be different from those shown on the cellular
phone screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or com-
pletely shut out radio waves that are used for
cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals,
neon billboards, etc. Electromagnetic waves that are generated from
radio devices may adversely affect the cellular
phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular
phone may adversely affect the sound from the
audio system. This is not a malfunction.
Sound skip. The cellular phone may have turned on wireless LAN
(Wi-Fi). Turn off the wireless LAN (Wi-Fi).
11. Troubleshooting guide
11-15