2014 Hyundai Santa Fe towing

What to do in an emergency
30 6
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.
For trailer towing guidelines informa-
tion, refer to “Trailer towing” in sec-
tion 5.
On 4WD vehicles, your vehicle must
be towed with a wheel lift and dollies
or flatbed equipment with all the
wheels off the ground.
On 2WD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
OXM069028dolly
dolly
CAUTION
The 4WD vehicle should never
be towed with the wheels on the
ground. This can cause serious
damage to the transaxle or the
4WD system.
WARNING - if equipped
with rollover
sensor
If your vehicle is equipped with
side and curtain air bag, set the
ignition switch to OFF or ACC
position when the vehicle is
being towed.
The side and curtain air bag
may deploy when the ignition is
ON, and the rollover sensor
detects the situation as a
rollover.

631
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies :
1.Set the ignition switch in the ACC
position.
2.Place the transaxle shift lever in N
(Neutral).
3.Release the parking brake.Removable towing hook
(if equipped)
1.Open the tailgate, and remove the
towing hook from the tool case.
2.Remove the hole cover pressing
the lower part of the cover on the
bumper.
CAUTION
Failure to place the transaxle
shift lever in N (Neutral) may
cause internal damage to the
transaxle.
CAUTION
• Do not tow the vehicle back-
wards with the front wheels on
the ground as this may cause
damage to the vehicle.
• Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
OUN046030
OCM054034
ODM062012
ODM062013
■Front
■Rear

What to do in an emergency
32 6
3.Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4.Remove the towing hook and
install the cover after use.Emergency towing
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook under the front (or rear) of
the vehicle. Use extreme caution
when towing the vehicle. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speed.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the towing hooks to pull
a vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Avoid towing a vehicle heavier than
the vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other fre-
quently.
ODM062014
ODM062015
■Front
■Rear

633
What to do in an emergency
• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
• To avoid damaging the hook, do
not pull from the side or at a verti-
cal angle. Always pull straight
ahead.• Use a towing strap less than 5 m
(16 feet) long. Attach a white or red
cloth (about 30 cm (12 inches)
wide) in the middle of the strap for
easy visibility.
• Drive carefully so that the towing
strap is not loosened during tow-
ing.
WARNING
Use extreme caution when tow-
ing the vehicle.
• Avoid sudden starts or erratic
driving maneuvers which
would place excessive stress
on the emergency towing
hook and towing cable or
chain. The hook and towing
cable or chain may break and
cause serious injury or dam-
age.
• If the disabled vehicle is
unable to be moved, do not
forcibly continue the towing.
We recommend that you con-
tact an authorized HYUNDAI
dealer or a commercial tow
truck service for assistance.
• Tow the vehicle as straight
ahead as possible.
• Keep away from the vehicle
during towing.
OXM069009
CAUTION
• Attach a towing strap to the
tow hook.
• Using a portion of the vehicle
other than the tow hooks for
towing may damage the body
of your vehicle.
• Use only a cable or chain
specifically intended for use
in towing vehicles. Securely
fasten the cable or chain to
the towing hook provided.

What to do in an emergency
34 6
Emergency towing precautions
• Turn the ignition switch to ACC so
the steering wheel isn’t locked.
• Place the transaxle shift lever in N
(Neutral).
• Release the parking brake.
• Press the brake pedal with more
force than normal since you will
have reduced brake performance.
• More steering effort will be
required because the power steer-
ing system will be disabled.
• If you are driving down a long hill,
the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.CAUTION - Automatic
transaxle
• If the car is being towed with
all four wheels on the ground,
it can be towed only from the
front. Be sure that the
transaxle is in neutral. Be sure
the steering is unlocked by
placing the ignition switch in
the ACC position. A driver
must be in the towed vehicle
to operate the steering and
brakes.
• To avoid serious damage to
the automatic transaxle, limit
the vehicle speed to 15 km/h
(10 mph) and drive less than
1.5 km (1 mile) when towing.
• Before towing, check the auto-
matic transaxle for fluid leaks
under your vehicle. If the auto-
matic transaxle fluid is leak-
ing, flatbed equipment or a
towing dolly must be used.

721
Maintenance
SEVERE DRIVING CONDITIONS
A : Repeated short distance driving
B : Extensive idling
C : Driving in dusty, rough roads
D : Driving in areas using salt or other corrosive
materials or in very cold weather
E : Driving in sandy areas
F : More than 50 % driving in heavy city traffic during hot
weather above 32 °C (90 °F)G : Driving in mountainous areas.
H : Towing a trailer or using a camper on roof rack
I : Driving for patrol car, taxi, commercial car or vehicle tow-
ing
J : Driving in very cold weather
K : Driving over 170 km/h (106 mile/h)
L : Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE
OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Propeller shaft (if equipped)IEvery 15,000 km (10,000 miles) or 12 monthsC, E
Rear differential oil (4WD) REvery 120,000 km (80,000 miles)C, D, E, G, H, I, K
Transfer case oil (4WD)REvery 120,000 km (80,000 miles)C, D, E, G, H, I, K
Parking brake (Foot/Hand type)IInspect more frequently depending
on the conditionC, D, G, H
Drive shaft and bootsIInspect more frequently depending
on the conditionC, D, E, F,
G, H, I, J, K
Climate control air filter RReplace more frequently depending
on the conditionC, E, G

733
Maintenance
Severe driving conditions
A : Repeated short distance driving
B : Extensive idling
C : Driving in dusty, rough roads
D : Driving in areas using salt or other corrosive
materials or in very cold weather
E : Driving in sandy areas
F : More than 50 % driving in heavy city traffic during hot
weather above 32°C (90°F)G : Driving in mountainous areas.
H : Towing a trailer or using a camper on roof rack
I : Driving for patrol car, taxi, commercial car or vehicle tow-
ing
J : Driving in very cold weather
K : Driving over 170 km/h (106 mile/h)
L : Frequently driving in stop-and-go conditions
Maintenance itemMaintenance
operationMaintenance intervalsDriving condition
Disc brakes and pads, calipers and rotorsIInspect more frequently
depending on the conditionC, D, E, G, H
Parking brake (Foot/Hand type)IInspect more frequently
depending on the conditionC, D, G, H
Driveshaft and bootsIInspect more frequently
depending on the conditionC, D, E, F,
G, H, I, J
Climate control air filterRReplace more frequently
depending on the conditionC, E, G
Spark plugs RReplace more frequently
depending on the conditionB, H
Rear differential oil (4WD) REvery 120,000 km (80,000 miles)C, D, E, G, H, I, K
Transfer case oil (4WD)REvery 120,000 km (80,000 miles)C, D, E, G, H, I, K
Propeller shaft (if equipped)IEvery 15,000 km (10,000 miles) or
12 monthsC, E