16Quick Reference Guide
Troubleshooting
For more Information
(P277)
Why does the vehicle position icon on the map “lag” a
short distance behind my actual position, especially at
intersections?
This is normal. The navigation system is unaware of the
width of intersections. Large differences in vehicle position
can indicate a temporary loss of the GPS signal.
Why does the “time to destination” display sometimes
increase even though I am getting closer to my
destination?
The “time to destination” is based on your actual road
speed and traffic conditions to give you a better estimate
of arrival time.
How do I specify a destination when an entered city or
street could not be found?
Try entering the street first. Some cities are lumped in with
a major metro area. In rural “unverified” areas or new
subdivisions, streets may be missing or only partially
numbered.
How do I turn on the navigation system voice guidance?
1.Press the SETTINGS button. Rotate i to select System
Settings and press u. Check that Volume is not set to
0.
2.Move w or y to select Voice Rec. Set Voice Prompt
to On if you want the system to provide confirmations
and system prompts.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find it?
In most cases, you do not need to enter a code. Simply
press and hold the 9 (Power) button for two seconds; the
system should reactivate.
2System Initialization
P. 292
281
Troubleshooting
Guidance, Routing
Troubleshooting
Guidance, Routing
Problem
Solution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.
The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route. 2Route Preference
P. 50
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?
Press the SETTINGS button. Select Navi Settings > Routing, and set Traffic
Rerouting to Off. 2Traffic Rerouting
P. 53
The street I’m on is not shown on the map screen.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 297
The vehicle position icon is not following the road and
the “GPS icon” text in the upper left hand corner of
the screen is white or missing.
• Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devices can interfere with the GPS reception.
Please consult a dealer. 2GPS System
P. 294
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got to
my destination.
Your route has entered an unverified area. 2Unverified Routing
P. 51
How do I stop the map from rotating as I drive along?
Press the SETTINGS button. Select Navi Settings > Map > View > North-Up, or say
d “Display north-up” to change the map orientation.
The “time to destination” display sometimes increases
even though I am getting closer to my destination.
If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.
This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal. 2GPS System
P. 294
Continued
295
System Limitations
Database
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unverified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
•Neighborhood quality or safety
•Population density
•Availability or proximity of law
enforcement
•Emergency, rescue, medical, or other
assistance
•Construction work, zones, or hazards
•Road and lane closures
•Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
•Road slope or grade
•Bridge height, width, weight, or other
limits
•Traffic facilities safety
•Special events•Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update
P. 297
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
