2014 HONDA CROSSTOUR service

558Information
Customer Service InformationHonda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership’s management, contact Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
1Customer Service Information
When you call or write, please give us the following
information:•Vehicle Identification Number
2Vehicle Identification Number (VIN)
P. 550•Date of purchase•Odometer reading of your vehicle•Your name, address, and telephone number•A detailed description of the problem•Name of the dealer who sold the vehicle to you

559
uuCustomer Service Informationu
Continued
Information
Music recognition technology and related
data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related content
delivery.
For more information, visit
www.gracenote.com.
When music is recorded to the HDD from a
CD, information such as the recording artist
and track name are retrieved from the
Gracenote Database and displayed (when
available).
Gracenote may not contain information for
all albums.
Gracenote is an internet-based music
recognition service that allows artist, album,
and track information from CDs to display
on the HDD.
Gracenote users are allowed 4 free updates
a year. More information about Gracenote,
its features, and downloads are available at ■Gracenote Music Recognition
Service (CDDB)
www.honda.com (in U.S.) or
www.honda.ca (in Canada).
CD and music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software, copyright
© 2000 to present Gracenote.
One or more patents owned by Gracenote
apply to this product and service. See the
Gracenote website for a non-exhaustive list
of applicable Gracenote patents.
Gracenote, CDDB, MusicID, MediaVOCS,
the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the United States and/or other
countries.
This application or device contains software
from Gracenote, Inc. of Emeryville,
California (“Gracenote”). The software
from Gracenote (the “Gracenote
Software”) enables this application to
perform disc and/or file identification and
obtain music- related information, including
name, artist, track, and title information
(“Gracenote Data”) from online servers or ■Gracenote® END USER LICENSE
AGREEMENT
embedded databases (collectively,
“Gracenote Servers”) and to perform other
functions. You may use Gracenote Data
only by means of the intended End-User
functions or this application or device.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal non-
commercial use only.
You agree not to assign, copy, transfer, or
transmit the Gracenote Software or any
Gracenote Data to any third party.
YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to
use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will
terminate if you violate these restrictions. If
your license terminates, you agree to cease
any and all use of the Gracenote Data, the
Gracenote Software, and Gracenote
Servers.

560
uuCustomer Service Informationu
Information
Gracenote reserves all rights in Gracenote
Data, the Gracenote Software, and the
Gracenote Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any payment
to you for any information that you provide.
You agree that Gracenote, Inc. may enforce
its rights under this Agreement against you
directly in its own name.
The Gracenote service uses a unique
identifier to track queries for statistical
purposes. The purpose of a randomly
assigned numeric identifier is to allow the
Gracenote service to count queries without
knowing anything about who you are. For
more information, see the web page for the
Gracenote Privacy Policy for the Gracenote
service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS IS.”
Gracenote makes no representations or
warranties, express or implied, regarding
the accuracy of any Gracenote Data from in
the Gracenote Servers. Gracenote reserves
the right to delete data from the Gracenote
Servers or to change data categories for any cause that Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are error-
free or that functioning of Gracenote
Software or Gracenote Servers will be
uninterrupted.
Gracenote is not obligated to provide you
with new enhanced or additional data types
or categories that Gracenote may provide in
the future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES
EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NONINFRINGEMENT. GRACENOTE DOES
NOT WARRANT THE RESULTS THAT WILL BE
OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
copyright © 2000 to present GracenoteRequirements to access Pandora®
•Latest version of the Pandora application
installed on your mobile device. (Visit the
Apple iTunes® store or Google Play
Marketplace to download the latest
version.)
•Registered Pandora account (you can
create a free account at
www.pandora.com www.pandora.com/> or on your
smartphone)
•Connection to the internet via WiFi or
cellular data network.
•Android devices must be connected to
the vehicle via Bluetooth, iPhone® devices
may be connected via Bluetooth or USB.
■Disclaimer of Pandora®

561
uuCustomer Service Informationu
Information
Limitations
•Access to Pandora requires an active
internet connection
•Ability to access Pandora through this
system is subject to change without
notice
•Certain functionality of Pandora service is
not available when accessing the service
through this system including, but not
limited to, creating new stations, deleting
stations, emailing current stations,
buying songs, viewing additional text
information, logging in to Pandora, and
adjusting Cell Network Audio Quality.
Pandora internet radio is a music service
not affiliated with HONDA. More
information is available at http://
www.pandora.com www.pandora.com/>. Pandora, the
Pandora logo, and the Pandora trade
dress are trademarks or registered
trademarks of Pandora Media, Inc., used
with permission.
•Mobile access requires a smartphone
with an active data plan. Standard data
rates may apply.
•Pandora is only available in the United
States.

563Index
Bluetooth® Audio............................. 213, 266
Bluetooth® HandsFreeLink®.... 320, 332, 367
Booster Seats (For Children)...................... 65
Brake System............................................ 449
Anti-lock Brake System (ABS) .................. 451
Brake Assist System................................. 452
Fluid ....................................................... 481
Foot Brake .............................................. 450
Indicator ........................................... 70, 536
Parking Brake.......................................... 449
Brightness Control (Instrument Panel)... 125
Bulb Replacement.................................... 484
Brake Light, Taillight, Back-Up Light, Rear
Turn Signal Light and Lower Rear Side
Marker Light ....................................... 490
Fog Lights ............................................... 486
Front Turn Signal/Parking Light ............... 489
Headlights .............................................. 484
High-Mount Brake Light.......................... 492
Rear License Plate Light ........................... 492
Side Marker Lights .................................. 488
Bulb Specifications........................... 546, 548CCarbon Monoxide Gas............................... 66
Cargo Hook.............................................. 149
Carrying Cargo................................. 411, 413
CD Player.................................. 173, 200, 239
Center Pocket........................................... 152
Certification Label................................... 550Changing Bulbs......................................... 484
Charging System Indicator................. 71, 534
Child Safety................................................. 54
Childproof Door Locks ............................. 100
Child Seat.................................................... 54
Booster Seats............................................. 65
Child Seat for Infants ................................. 56
Child Seat for Small Children ..................... 57
Installing a Child Seat with a Lap/Shoulder
Seat Belt .................................................. 61
Larger Children.......................................... 64
Rear-facing Child Seat ............................... 56
Selecting a Child Seat ................................ 58
Childproof Door Locks............................. 100
Cleaning the Exterior............................... 512
Cleaning the Interior................................ 510
Climate Control System............................ 157
Changing the Mode ................................ 157
Defrosting the Windshield and
Windows ............................................... 159
Dust and Pollen Filter ............................... 509
Recirculation and Fresh Air Mode ............ 158
Recirculation/Fresh Air Mode ................... 157
Sensors.................................................... 162
Synchronized Mode ................................. 161
Using Automatic Climate Control ............ 157
Clock............................................................ 88
Coat Hook................................................. 148
Compact Spare Tire.................. 517, 547, 549
Compass............................................ 405, 407
Console Compartment............................. 145Controls....................................................... 87
Coolant (Engine)...................................... 478
Adding to the Radiator ............................ 479
Adding to the Reserve Tank..................... 478
Overheating ............................................ 532
Creeping (Automatic Transmission)........ 425
Cruise Control........................................... 432
Indicator.................................................... 81
Cup Holders.............................................. 146
Customer Service Information................. 558
Customized Features................................ 281
DDaytime Running Lights.......................... 122
Dead Battery............................................. 528
Defrosting the Windshield and
Windows......................................... 156, 159
Devices that Emit Radio Waves............... 551
Dimming
Headlights ............................................... 119
Rearview Mirror....................................... 130
Dipstick (Engine Oil)................................. 473
Directional Signals (Turn Signal)............. 119
Display Button.................................. 186, 218
Door Mirrors............................................. 131

567Index
MMaintenance............................................ 461
Battery .................................................... 506
Brake Fluid .............................................. 481
Cleaning ................................................. 510
Climate Control System .......................... 509
Coolant .................................................. 478
Heating and Cooling System ................... 509
Maintenance Minder
TM............................ 465
Oil .......................................................... 473
Precautions ............................................. 462
Radiator .................................................. 479
Remote Transmitter ................................ 507
Replacing Light Bulbs .............................. 484
Safety ..................................................... 463
Service Items ........................................... 467
Tires........................................................ 497
Transmission Fluid ................................... 480
Under the Hood ...................................... 469
Malfunction Indicator Lamp............. 71, 535
Map Lights................................................ 143
Maximum Load Limit............................... 413
Meters, Gauges.......................................... 83
Mirrors...................................................... 130
Adjusting ................................................ 130
Door ....................................................... 131
Exterior ................................................... 131
Interior Rearview ..................................... 130
Modifications (and Accessories).............. 460
Moonroof................................................. 113
MP3................... 173, 179, 200, 210, 239, 263Multi-View Rear Camera.......................... 455
NNumbers (Identification).......................... 550OOdometer.................................................... 84
Oil (Engine)............................................... 472
Adding .................................................... 475
Checking ................................................. 473
Displaying Oil Life .................................... 465
Low Oil Pressure Indicator.................. 70, 534
Recommended Engine Oil........................ 472
Viscosity .................................................. 472
Opening/Closing
Hood ....................................................... 471
Moonroof................................................ 113
Power Windows ...................................... 110
Tailgate ................................................... 105
Outside Temperature................................. 86
Adjusting................................................... 86
Overheating.............................................. 532PPaddle Shifters (Sequential Shift
Mode)...................................................... 430
Pandora®........................................... 208, 261
Panic Mode............................................... 109
Parking...................................................... 453Parking Brake........................................... 449
Parking Brake and Brake System
Indicator............................................ 70, 536
Passenger Airbag Off Indicator................. 51
Passing Indicators..................................... 119
Power Windows....................................... 110
Precautions While Driving....................... 424
Rain ........................................................ 424
Pregnant Women....................................... 37
Puncture (Tire).......................................... 517
RRadiator.................................................... 479
Radio (AM/FM)......................... 171, 193, 232
Radio (XM®)...................................... 197, 236
Radio Data System (RDS)......... 172, 195, 234
RDS (Radio Data System)......... 172, 195, 234
Readiness Codes (Emissions Testing)....... 553
Rear Defogger/Heated Door Mirror
Button..................................................... 126
Rear Seats (Folding Down)...................... 139
Rearview Mirror....................................... 130
Refueling.................................................. 456
Fuel Gauge................................................ 83
Gasoline .................................. 456, 546, 548
Low Fuel Indicator ..................................... 72
Regulations............................... 447, 500, 551
Remote Transmitter................................... 94