2014 HONDA CR-Z phone

172

Troubleshooting
Traffic
Troubleshooting
TrafficGuidance, Routing
Problem
Solution
My FM Traffic is missing or is not displaying properly.
What is wrong?
Verify the following:
• FM Traffic relies on a clear FM signal. If signal strength is low, traffic data may not
be available.
• Check the traffic icon on the icon bar, and the icon op tions for traffic.2Showing Icons on the Map
P. 92
• It is possible that there is a temporary technical problem with your metropolitan
area traffic. You can call Honda Automobile Customer Service to see if there is an
outrage.
2 Honda Automobile Customer Service Contact Information
P. 186
• If the situation persists, see your Honda dealer for assistance.
Problem
Solution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.
The navigation system attempts to generate the optimal route. You can change the
route preferences used wh en calculating a route. 2Changing the Route Preference
P. 78
The street I’m on is not shown on the map screen.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2Map Coverage
P. 187
The vehicle position icon is not following the road and
the “GPS icon” text in the upper left hand corner of
the screen is white or missing.
• Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult your dealer. 2 GPS System
P. 184





179

Error Messages
iPod®/Pandora®
Troubleshooting
iPod®/Pandora®
Error Message
Cause
Solution
Unsupported
Appears when an unsupported
iPod®/iPhone® is connected.
• Update the iPod®/iPhone® software to the latest version.
• If it appears when a supported iPod®/iPhone® is connected, reconnect the iPod®/iPhone®.
Connect Retry
Appears when the iPod®/iPhone®
cannot be authenticated.
Reconnect the iPod®/iPhone®.
No Data
Appears when there are no tracks
in the iPod®.
Store tracks in the iPod®.
Bad Use Device
Please Check Owners Manual
Appears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible iPod®/
iPhone® is connected.
Disconnect the iPod®/iPhone®. Turn the audio system off, and turn it
on again. Do not reconnect the iPod®/iPhone® that caused the error.
USB Error
Appears when the internal USB
error occurs.
Try a different iPod®/iPhone®.
No station
Appears when there are no
stations in Pandora®.
Check the iPhone®.
Unsupported Ver.
Appears when the Pandora®
version is not supported.
Update Pandora® to the latest version.
No active station
Appears when the station is
deleted from the iPhone®.
Select another station.
No Connection
Appears when the iPhone® has
an error, including out of service.
Check the iPhone®.
Rating error
Appears when the like/dislike
operation is failed.
Try again later.
Bookmark error
Appears when the bookmark
operation is failed.
Try again later.





184Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
DatabaseThe digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.





189Reference Information
Legal InformationEND-USER TERMSThe data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAVTEQ North
America, LLC (“NT”) and its licensors
(including their licensors and suppliers) on
the other hand.
© 2011 NAVTEQ. All rights reserved.
This data includes information taken with
permission from Canadian authorities,
including © Her Majesty the Queen in
Right of Canada, © Queen’s Printer for
Ontario, © Canada Post Corporation,
GeoBase®, © The Department of Natural
Resources Canada. All rights reserved.
NAVTEQ holds a non-exclusive license
from the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2011.
Prices are not establis hed, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4. Personal Use Only.
You agree to use this
Data for the solely personal, non-
commercial purposes for which you were
licensed, and not for service bureau, time-
sharing or other similar purposes.
Accordingly, but subjec t to the restrictions
set forth in the following paragraphs, you
may copy this Data only as necessary for
your personal use to (i) view it, and (ii) save
it, provided that you do not remove any
copyright notices that appear and do not
modify the Data in any way. You agree
not to otherwise reproduce, copy, modify,
decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent
permitted by mandatory laws. Multi-disc
sets may only be transferred or sold as a
complete set as provided by you and not as
a subset thereof.
Restrictions. Except where you have been
specifically licensed to do so by NT, and
without limiting the preceding paragraph,
you may not (a) use this Data with any
products, systems, or applications installed
or otherwise connected to or in
communication with vehicles, capable of
■ TERMS AND CONDITIONS
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to
you “as is,” and you agree to use it at your
own risk. NT and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiv eness, reliability,
fitness for a particula r purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.





193
Voice Commands
Voice Commands.................................. 194
Global Commands ............................... 194
Navigation Commands ......................... 194
Climate Control Commands ................. 196
Audio Commands ................................ 197
Cellular Phone Commands ................... 199
Main Setup Screen Commands ............ 199
On-Screen Commands ......................... 200
Spelling Assistance ............................... 200





194Voice Commands
Voice CommandsGlobal CommandsThe system accepts these commands on
any screen.Help (displays available commands for
current screen)
Display map (equivalent to MAP)
Display menu (equivalent to DEST)
Display information (equivalent to INFO)
Display audio screen (equivalent to
AUDIO)
Back (equivalent to K (Back))
Cancel (equivalent to CANCEL)
What is today’s date?
What time is it?
Navigation CommandsThe system accepts these commands on a
map/guidance screen.
Display menu (if en route, displays the
Route screen)
Display navigation (if en route, displays
the Route screen)
Display map
Display map guide (when en route,
shows the next guidance point)
Display information (or Information)
Display audio screen
Display phone screen
Cancel
Backward (or Back)
What time is it?
What is today’s date?
Help (reads list of General and Map
Display Commands)■ General Commands
Display current location (shows current
latitude, longitude, and elevation)
Display/Hide (specify icon type):
ATM
gas station
restaurant
post office
grocery store
lodging (hotel, motel)
parking garage
parking lot
school
hospital
freeway exit information
traffic
traffic speeds
traffic icons
traffic incidents
Go home 1
Go home 2
Register the current location (stores
current location in the Address Book)■ Map Display Commands





199

Voice Commands
Cellular Phone Commands
Voice Commands
*1. These commands toggle the function on and off, so the command may not
match your intended action.
*2. These commands can be accepted from Audio screen only.
Bluetooth audio play
Bluetooth audio skip forward
Bluetooth audio skip back
Bluetooth audio pause
Bluetooth audio resume
NOTE:
Bluetooth® Audio commands may not
work on some phones or Bluetooth®
audio devices.
AUX play (or Auxiliary play)■ Bluetooth ® Audio Commands■AUX Commands
Cellular Phone CommandsThe system accepts these commands only
on the PHONE screen.
Redial
Call History
Phonebook
Dial
Phone Setup
Phone Menu
Speed Dial 1
Speed Dial 2
More Speed Dial ListsThese commands can be made from any screen.Dial (Call) by number
Dial (Call) by voice tag
Text message
Text message notice off *
Text message notice on*
Read
Reply
Send
Cancel
Next message
Previous message
* From the Phone setup screen only.■ Text Message Commands
Main Setup Screen CommandsThe system accepts these commands on
the Main Setup screen.
Brightness up
Brightness down
Brightness minimum/min.
Brightness maximum/max.
Contrast up
Contrast down
Contrast minimum/min.
Contrast maximum/max.
Black level up
Black level down
Black level minimum/min.
Black level maximum/max.
Volume up
Volume down
Volume minimum/min.
Volume maximum/max.
Volume off
Guidance prompts normal
Guidance prompts maximum/max
Guidance prompts minimum/min





200

Voice Commands
On-Screen Commands
Voice Commands
On-Screen CommandsThe system accepts these commands on
any screen. There are over 100 on-screen
commands. Say what is written on the
screen to activate that selection. For lists,
you can say the list item number to select
that item.Next/Previous *1
Right/Left *1
Up/Down *2
Return
OK (excluding Startup Confirmation
screen)
Delete
*1. To get to another page or tab.
*2. While driving, you can scroll down the list up to three pages.
Spelling AssistanceThe voice control system can also
recognize phonetic alphabet input for
numbers, letters, accented letters,
punctuation marks, and symbols.
NOTE:
When selecting letters using the voice
control system, a confirmation box may
pop up to confirm the entry.
■Numbers
Say … Say … or Number …
1
One
2T wo
3
Three
4 Four
5
Five
6Six
7
Seven
8E ig ht
9
Nine
0Z ero