2014 GMC TERRAIN phone

Black plate (17,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
In Brief 1-17
*CANCEL:Press to disengage
cruise control without erasing the
set speed from memory.
RES/+: Move the thumbwheel up
briefly to make the vehicle resume
to a previously set speed or hold
upward to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/−: Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.
See Cruise Control on page 9-35.
Infotainment System
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
There is also information on settings
and downloadable applications (if
equipped).
Driver Information
Center (DIC)
The DIC display is in the center of
the instrument cluster. It shows the
status of many vehicle systems.
The DIC buttons are below the
climate control system.
MENU: Press this button to get to
the Trip/Fuel Menu and the Vehicle
Information Menu.
QorR: Use these buttons to
scroll through the items in each
menu. A small marker will move along the page as you scroll through
the items. This shows where each
page is in the menu.
SET/CLR:
Use this button to set or
clear the menu item when it is
displayed.
See Driver Information Center (DIC)
on page 5-21.
Forward Collision Alert
(FCA) System
For vehicles with FCA, this system
is intended to help avoid or reduce
the harm caused by front-end
crashes. FCA provides a flashing
visual alert and beeps when
approaching a vehicle directly
ahead too quickly. FCA also
provides a visual alert if following
another vehicle much too closely.
The forward-looking FCA camera
sensor is on the windshield ahead
of the rearview mirror. FCA detects
vehicles within a distance of
approximately 60 m (197 ft) and
operates at speeds above 40 km/h
(25 mph).

Black plate (18,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
1-18 In Brief
SeeForward Collision Alert (FCA)
System on page 9-38.
Lane Departure
Warning (LDW)
If equipped, LDW is intended to help
avoid unintentional lane departures
at speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW indicator,
@, appears green if
a lane marking is detected. If the
vehicle departs the lane, the
indicator will change to amber and
flash. In addition, beeps will sound.
See Lane Departure Warning (LDW)
on page 9-46.
Side Blind Zone
Alert (SBZA)
If equipped, SBZA will detect
vehicles in the next lane over in the
vehicle's side blind zone area.
When this happens, the SBZA display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.
See
Side Blind Zone Alert (SBZA)
on page 9-41.
Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle, on the
infotainment system display, when
the vehicle is shifted into
R (Reverse).
See Rear Vision Camera (RVC) on
page 9-43.
Ultrasonic Parking Assist
If equipped, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). Ultrasonic Rear
Parking Assist (URPA) uses audible
beeps to provide distance and
system information. Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See
Ultrasonic Parking Assist on
page 9-40.
Power Outlets
The accessory power outlets can be
used to connect electrical
equipment, such as a cell phone or
MP3 player.
There are four accessory power
outlets in the following locations:
below the CD slot, inside the center
console storage, on the rear of the
center console storage, and in the
rear cargo compartment.
To use the outlets, remove the cover
and close when not in use.
See Power Outlets on page 5-5.

Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Instruments and Controls 5-5
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
Set Date :Press the + and −to
increase or decrease the day.
Set Time Format : Press the
12 Hours screen button for standard
time; press the 24 Hours screen
button for military time.
Press the Back screen button to
save the adjustments.
Power Outlets
The accessory power outlets can be
used to connect electrical
equipment, such as a cell phone or
MP3 player.
There are four accessory power
outlets in the following locations:
below the CD slot, inside the center
console storage, on the rear of the
center console storage, and in the
rear cargo compartment.
To use the outlets, remove the cover
and close when not in use.
{Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Power is always
supplied to the rear cargo outlet.
Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 20 ampere
rating.
Certain accessory plugs may not be
compatible with the accessory
power outlets and could overload
vehicle and adapter fuses. If a
problem is experienced, see your
dealer.
When adding electrical equipment,
be sure to follow the installation
instructions included with the
equipment. See Add-On Electrical
Equipment on page 9-59.
{Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
There is also information on settings
and downloadable applications (if
equipped).

Black plate (2,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
9-2 Driving and Operating
Trailer Towing . . . . . . . . . . . . . . . . 9-56
Towing Equipment . . . . . . . . . . . 9-58
Trailer SwayControl (TSC) . . . . . . . . . . . . . . 9-59
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-59
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-11.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.

Black plate (52,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
9-52 Driving and Operating
{Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap might not fit properly,
might cause the malfunction
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp on
page 5-12.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuel
containers.
.Remove the container from
the vehicle, trunk, or pickup
bed before filling.
.Place the container on the
ground.
.Place the nozzle inside the fill
opening of the container
before dispensing fuel, and(Continued)
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.