Black plate (11,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
Customer Information 13-11
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-23.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
Black plate (4,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-4 INDEX
EngineAir Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-12
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Heater . . . . . . . . . . . . . . . 9-23
Coolant Temperature Gauge . . . 5-9
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-25
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Oil Life System . . . . . . . . . . . . . .10-11
Oil Messages . . . . . . . . . . . . . . . . . 5-26
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-21
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-58
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-60 Changing . . . . . . . . . . . . . . . . . . . 10-62
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-83
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-22
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-21
Fog Lamps Bulb Replacement . . . . . . 6-3, 10-29
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . 9-38
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-16
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48 Additives . . . . . . . . . . . . . . . . . . . . . 9-49
Economy Driving . . . . . . . . . . . . . 1-20
Economy Light . . . . . . . . . . . . . . . 5-19
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-52
Filling the Tank . . . . . . . . . . . . . . . 9-50
Foreign Countries . . . . . . . . . . . . 9-49
Gasoline Specifications . . . . . . . 9-49
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-19
Recommended . . . . . . . . . . . . . . . 9-48
Requirements, California . . . . . 9-49
System Messages . . . . . . . . . . . . 5-27
Fuel Economy Mode . . . . . . . . . . . 9-29
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-33 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-33
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-8 INDEX
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-24
Shifting Out of . . . . . . . . . . . . . . . . 9-25
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-26
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-40
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Passenger Sensing System . . . 3-25
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Retained Accessory (RAP) . . . 9-23 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-43
Rear Window Washer/Wiper . . . . 5-3
Rearview Mirrors . . . . . . . . . . . . . . 2-17 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-5 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-32
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-31
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-31
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-44
Replacing Safety Belt
System Parts after a Crash . . . 3-18
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Black plate (10,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-10 INDEX
Side Blind ZoneAlert (SBZA) . . . . . . . . . . . . . . . . . 9-41
Sidemarker Bulb Replacement . . . . . . . . . . 10-29
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-3
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-68
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-8
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 5-17
Start Assist, Hills . . . . . . . . . . . . . . 9-33
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-24
Starting the Engine . . . . . . . . . . . . 9-21
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-29 Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-38
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-2
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-8
Taillamps Bulb Replacement . . . . . . . . . . 10-29
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-14 Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Tires
Buying New Tires . . . . . . . . . . . 10-55
Chains . . . . . . . . . . . . . . . . . . . . . . 10-60
Changing . . . . . . . . . . . . . . . . . . . 10-62
Compact Spare . . . . . . . . . . . . . 10-68
Designations . . . . . . . . . . . . . . . 10-43
Different Size . . . . . . . . . . . . . . . 10-57
If a Tire Goes Flat . . . . . . . . . . 10-60
Inflation Monitor System . . . . 10-49
Inspection . . . . . . . . . . . . . . . . . . 10-52
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-18
Pressure Monitor System . . . 10-48
Rotation . . . . . . . . . . . . . . . . . . . . 10-53
Sidewall Labeling . . . . . . . . . . . 10-41
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-44
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-57
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-59
Wheel Replacement . . . . . . . . 10-59
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-54
Winter . . . . . . . . . . . . . . . . . . . . . . 10-40