Black plate (20,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
1-20 In Brief
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Grade Braking is not available when
Range Selection Mode is active.
SeeTow/Haul Mode on page 9-38.
Four-Wheel Drive
If the vehicle has Four-Wheel Drive,
the engine's driving power can be
sent to all four wheels for extra
traction.
Transfer Case Controls
The vehicle will have one of these
three styles of transfer case
controls. Use these controls to shift
into and out of the different
four-wheel drive modes. Manual Transfer CaseThis transfer case shift lever is on
the floor to the right of the driver.
Electronic Transfer CaseThis transfer case knob is to the left
of the steering column.
Black plate (21,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
In Brief 1-21
Automatic Transfer Case
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m(Two-Wheel Drive High):This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for use
when road surface traction
conditions are variable. Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In
AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
mto keep all four
wheels engaged.
4
m(Four-Wheel Drive High): Use
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral): Shift to this setting
only when towing the vehicle. See
Recreational Vehicle Towing on
page 10-94 orTrailer Towing on
page 9-77.
4
n(Four-Wheel Drive Low): This
setting sends maximum power to all
four wheels. Choose Four-Wheel
Drive Low when driving in deep
sand, mud, or snow, and while
climbing or descending steep hills.
See Four-Wheel Drive on
page 9-39.
Vehicle Features
Radio(s)
O
: Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO: Press to choose between
FM, AM, and SiriusXM
®,
if equipped.
MEDIA: Press to change the audio
source between CD, USB, SD card,
AUX, and Bluetooth
®Audio,
if equipped.
{: Press to go to the Home Page.
MENU: Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See Overview on page 7-2 about
these and other radio features.
Black plate (9,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-9
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO button repeatedly
to cycle through the available
sources AM, FM, and SiriusXM
®
(if equipped) or press the MEDIA
button repeatedly to cycle through
the available sources Bluetooth
®
Audio (if equipped), CD, USB, SD,
and AUX.
The steering wheel controls can
also be used to adjust the volume.
SeeSteering Wheel Controls on
page 5-3.
AM, FM, or SiriusXM (If Equipped)
To select AM, FM, or SiriusXM (if
equipped), press the RADIO button
to toggle to the desired broadcast
source. Press the RADIO faceplate button
to change the active radio source or
change to the radio from another
source. Press the MENU knob and
the following radio settings may
display:
Tone Settings:
.Bass, Midrange, and Treble:
Turn the MENU knob and
highlight. Press the MENU knob
to select. Turn the MENU knob
to adjust.
.Balance:
Turn the MENU knob
to highlight. Press the MENU
knob to select. Turn the MENU
knob left for more sound from
the left speakers or right for
more sound from the right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Turn the MENU knob to
highlight. Press the MENU knob
to select. Turn the MENU knob
to the left for more sound from
the front speakers and to the
right for more sound from the rear speakers. The middle
position balances the sound
between the front and rear
speakers.
.DSP: If equipped with a Bose
Surround®sound system, it will
have three DSP modes
including:
‐ Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Centerpoint: Creates a
surround sound from nearly
any audio source.
.EQ (Equalizer): If equipped with
a Bose Sound System, turn the
MENU knob to highlight. Turn
the MENU knob to scroll through
the options. Press the MENU
knob to select. Press the
o
BACK button to go to the
previous menu.
Black plate (37,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-37
The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to select.
3. Turn the MENU knob to highlight the letter group and press to
select.
4. Turn the MENU knob to highlight the contact and press to select.
5. Turn the MENU knob to highlight the desired number, then press
the MENU knob to call the
contact. To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls.
Black plate (38,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-38 Infotainment System
Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls. Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Black plate (47,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-47
To make a call using the Recent
Calls menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls. Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Black plate (48,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-48 Infotainment System
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. When a call is active, press the
button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-26 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
Black plate (43,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
Driving and Operating 9-43
.Shift the transfer case shift lever
in one continuous motion into or
out of the Four-Wheel Drive Low
position.
{Warning
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone else
could be seriously injured. Be
sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake on
page 9-53.
.Shifting into Four-Wheel Drive
Low with the vehicle at a stop
may be more difficult. You may
be unable to complete the shift
to Four-Wheel Drive Low, and
the transfer case will end up in
N (Neutral). This is normal, and
is a function of the gear teeth
aligning in the transfer case. When this happens, make sure
the engine is on, shift the
transmission momentarily to
D (Drive) and back to
N (Neutral), and then complete
the transfer case shift.
.When Four-Wheel Drive Low is
engaged, vehicle speed should
be kept below 72 km/h (45 mph).
Extended high-speed operation
in Four-Wheel Drive Low may
damage or shorten the life of the
drivetrain.
Shifting In or Out of Neutral
1. With the vehicle running and the engine at an idle, set the parking
brake.
2. Place the transmission into N (Neutral).
Shift the transfer case in one
continuous motion into or out of the
N (Neutral) position.
Electronic Transfer Case
The transfer case knob is next to
the steering column.
Use the dial to shift into and out of
four-wheel drive.
Indicator lights show which setting
the transfer case is in. Two-Wheel
Drive High, Four-Wheel Drive High,
and Four-Wheel Drive Low are
indicated through the outer ring of
the transfer case knob. N (Neutral)
is indicated on the face of the knob.
The indicator lights will display
briefly when you turn on the ignition