Page 465 of 544

Black plate (91,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Vehicle Care 10-91
{Warning
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative (−)
will go to a heavy, unpainted
metal engine part or to a remote
negative (−) terminal if the
vehicle has one. Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
5.3L Shown, 4.3L, 6.0L, 6.2L and
6.6L Similar
7. Connect the red positive (+) cable to the positive (+) terminal
of the vehicle with the dead
battery.
Page 466 of 544
Black plate (92,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
10-92 Vehicle Care
8. Do not let the other end touchmetal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect the black negative (−) cable to the negative (−) terminal
of the good battery. Use a
remote negative (−) terminal if
the vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the negative (−) cable.
4.3L Shown, 5.3L and 6.2L Similar
‐To the metal bracket that is
bolted to the engine and
supports the resonator, on
the vehicle with the dead
battery.6.0L
‐ To the generator bracket, on
the vehicle with the dead
battery.
Page 467 of 544

Black plate (93,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Vehicle Care 10-93
6.6L
‐ To the negative (−) post on
the auxiliary battery, on the
vehicle with the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
{Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
{Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components —including the front
and rear subframes, suspension
control arms, and links —during
towing and recovery of a disabled
vehicle, or when securing the
vehicle. Use the proper nylon
strap harnesses around the tires
to secure the vehicle.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Page 510 of 544

Black plate (6,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.