2014 GMC SIERRA infotainment

Black plate (54,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-54 Infotainment System
Part C–EULA
Copyright 2013, Software Systems
GmbH & Co. KG. All Rights
Reserved.
The product you have purchased
("Product") contains Software
(Runtime Configuration No. 505962;
"Software") which is distributed by
or on behalf of the Product
manufacturer "Manufacturer") under
license from Software Systems Co.
("QSSC"). You may only use the
Software in the Product and in
compliance with the license terms
below.
Subject to the terms and conditions
of this License, QSSC hereby
grants you a limited, non-exclusive,
non-transferable license to use the
Software in the Product for the
purpose intended by the
Manufacturer. If permitted by the
Manufacturer, or by applicable law,
you may make one backup copy of
the Software as part of the Product
software. QSSC and its licensors
reserve all license+C31 rights not expressly granted herein, and retain
all right, title and interest in and to
all copies of the Software, including
all intellectual property rights
therein. Unless required by
applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or
otherwise attempt to unbundle,
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derivative works of, the Software.
You agree: (1) not to remove, cover
or alter any proprietary notices,
labels or marks in or on the
Software, and to ensure that all
copies bear any notice contained on
the original; and (2) not to export the
Product or the Software in
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control laws.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW, QSSC AND ITS
LICENSORS PROVIDE THE
SOFTWARE ON AN "AS IS" BASIS,
WITHOUT WARRANTIES OR
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EITHER EXPRESS OR IMPLIEDINCLUDING, WITHOUT
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ASSUME ANY RISKS
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THE CASE OF DELIBERATE OR
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NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOU

Black plate (55,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-55
UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.WMA
This product is protected by certain
intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.
For more information on the
Software, including any open source
software license terms (and
available source code) as well as
copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.

Black plate (56,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-56 Infotainment System
2NOTES

Black plate (3,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-12.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.

Black plate (61,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
Driving and Operating 9-61
Warning (Continued)
Under many conditions, these
systems will not:
.Detect children, pedestrians,
bicyclists, or animals.
.Detect vehicles or objects
outside the area monitored by
the system.
.Work at all driving speeds.
.Warn you or provide you with
enough time to avoid a crash.
.Work under poor visibility or
bad weather conditions.
.Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes. Audible or Safety Alert Seat
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see
“Comfort
and Convenience” underVehicle
Personalization on page 5-45.
If equipped with the Safety Alert
Seat, the driver seat cushion may
provide a vibrating pulse alert
instead of beeping. To change this,
see “Collision/Detection Systems”
under Vehicle Personalization on
page 5-45.
Assistance Systems for
Parking or Backing
When the vehicle is in R (Reverse),
the Rear Vision Camera (RVC) and
Rear Parking Assist may help the
driver to avoid a crash or to reduce
crash damage. Some models may
also have Front Parking Assist. The RVC and Rear Parking Assist
will not work properly if the tailgate
is down. If the tailgate is down, do
not use these systems.
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the center stack display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press a
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of 8 km/h (5 mph).
{Warning
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
(Continued)

Black plate (63,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
Driving and Operating 9-63
The vehicle may have an instrument
cluster parking assist display with
bars that show“distance to object”
and object location information for
URPA, and on some vehicles, for
the Front Parking Assist system. As
the object gets closer, more bars
light up.
When an object is first detected in
the rear, one beep will be heard
from the rear, or both sides of the
Safety Alert Seat will pulse two
times. When an object is very close
(<0.6 m (2 ft) in the vehicle rear,
or <0.3 m (1 ft) in the vehicle front),
a continuous beep will sound from the front or rear, or both sides of the
Safety Alert Seat will pulse five
times. Beeps for Front Parking
Assist are higher pitched than for
Rear Parking Assist.
Turning the Features On or Off
TheXbutton on the center stack
is used to turn on or off the Front
and Rear Parking Assist. The
indicator light in the button comes
on when the features are on and
turns off when the features have
been disabled.
Front and Rear Parking Assist can
be turned off, on, or on with towbar
through vehicle personalization. See
“Parking Assist” underVehicle
Personalization on page 5-45. If the
parking assist is turned off through
vehicle personalization, the park assist button on the center stack will
be disabled. To turn the parking
assist on again, select On in the
vehicle personalization menu. The
On with Towbar setting allows for
the parking assist to work properly
with a small item attached to the
trailer hitch. Turn off parking assist
when towing a trailer.
To turn the Rear Vision Camera
(RVC) system rear parking assist
symbols or guidance lines on or off:
1. On the infotainment system
Home screen, press the Settings
screen button, or turn the MENU
knob to highlight Settings and
press MENU.
2. Select Rear Camera.
3. Press Rear Park Assist Symbols or Guidance Lines and then
select Off or On.

Black plate (1,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.