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Black plate (1,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview . . . . . . . . . . . . . . . . . . . . . . 7-2
Home Page . . . . . . . . . . . . . . . . . . . 7-6
Software Updates . . . . . . . . . . . . . 7-8
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . 7-11
Fixed Mast Antenna . . . . . . . . . 7-12
Multi-Band Antenna . . . . . . . . . . 7-12
Pandora Internet Radio . . . . . . 7-12
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-16
USB Port . . . . . . . . . . . . . . . . . . . . 7-19
SD Card Reader . . . . . . . . . . . . . 7-21
Auxiliary Jack . . . . . . . . . . . . . . . . 7-22
Bluetooth Audio . . . . . . . . . . . . . . 7-22
Navigation
OnStar®System . . . . . . . . . . . . . 7-23
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-26
Phone
Bluetooth (Overview) . . . . . . . . 7-32
Bluetooth (InfotainmentControls - Base Radio) . . . . . 7-34
Bluetooth (Voice Recognition - Base Radio) . . . . . . . . . . . . . . . . 7-39
Bluetooth (Infotainment Controls - Base Connected
Radio) . . . . . . . . . . . . . . . . . . . . . . 7-44
Bluetooth (Voice Recognition - Base Connected Radio) . . . . 7-48
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-50
Introduction
Infotainment
Read the following pages to
become familiar with the
infotainment system featured in this
owner manual.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment features can
cause a crash resulting in injury
or death. Do not give extended
attention to infotainment tasks
while driving. Focus your attention
on driving and limit glances to the
instrument cluster or center stack
screens. Use voice guidance
whenever possible.
The infotainment system has built-in
features intended to help with this
by disabling some functions when

Black plate (5,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-5
5. MEDIA
.Press to change the audio
source between CD, USB,
SD card, AUX, and
Bluetooth Audio,
if equipped.
6. RADIO
.Press to change the audio
source between AM, FM,
or SiriusXM, if equipped.
7.
gorl(Seek)
.CD (if equipped): Pressg
to seek the beginning of the
current or previous track.
If the track has played for
less than five seconds, it
seeks the previous track.
If longer than five seconds,
the current track will start
from the beginning. Press
lto seek the next track.
AM, FM, or SiriusXM (if
equipped): Press
gorl
to seek to the previous or
next strong station.
.CD (if equipped): Press
and hold
gto quickly
reverse through a track.
Release the button to return
to playing speed. Press and
hold
lto fast forward
through a track. Release
the button to return to
playing speed.
8.
X(Eject) (If Equipped) or
TONE (If Equipped)
.PressXto eject the CD
(if equipped).
.Press TONE to open the
Tone Settings menu
(if equipped).
9.
{(Home Page)
.Press to go to the Home
Page from any point in the
system. See “Home Page”
following. 10.
oBACK
.Press to return to the
previous screen in
a menu.
11. CD Slot (if equipped)
12. MENU
.Press to access the menu
for the current audio
source.
.Press to select the
highlighted menu option.
.Turn to scroll through
a list.
.Turn to manually select a
station.

Black plate (6,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-6 Infotainment System
Home Page
Home Page Features
The infotainment system displays a
Home Page that makes it easy to
access all of the applications. Turn
the MENU knob to highlight feature
icons. Press the MENU knob to
access the feature’s options.
Various functions are disabled when
the vehicle is moving.
AUDIO:Select the AUDIO screen
icon to display the active source
page. The sources available are
AM, FM, SiriusXM
®(if equipped),
CD (if equipped), USB/iPod, AUX
Input, SD card reader (if equipped),
and Bluetooth Audio (if equipped).
See AM-FM Radio on page 7-9,
Satellite Radio on page 7-10, CD
Player on page 7-16, Auxiliary Jack
on page 7-22, and Bluetooth Audio
on page 7-22. PHONE:
Select the PHONE screen
icon to display the Phone main
page. See Bluetooth (Infotainment
Controls - Base Radio) on
page 7-34 orBluetooth (Voice
Recognition - Base Radio) on
page 7-39 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-44.
NAV (Navigation, If Equipped):
Select the NAV screen icon to
display the OnStar Turn-by-Turn
Navigation. See “OnStar Overview”
in OnStar, if equipped.
SETTINGS: Select the SETTINGS
screen icon to display the Settings
main page. See “Setting Radio
Preferences” following.
Pandora (If Equipped)
Select the PANDORA icon to begin
Pandora. See Pandora Internet
Radio on page 7-12.
Setting Radio Preferences
Select the SETTINGS screen icon
to display the Settings menu and
the following may display:
Time and Date: SeeClock on
page 5-5.
Language (Current Language):
This will set the display language in
the radio and instrument cluster.
Select to display a list of languages.
Select
oBACK to go back to the
previous menu.
Valet Mode:
Using the circular numeric keypad,
enter a four-digit code:
1. Turn the MENU knob to highlight a number.
2. Press the MENU knob to select it. Do this for each one of the
four digits. Select Enter to go to
the confirmation screen.
3. Re-enter the four-digit code. Select LOCK to lock the system.

Black plate (9,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-9
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO button repeatedly
to cycle through the available
sources AM, FM, and SiriusXM
®
(if equipped) or press the MEDIA
button repeatedly to cycle through
the available sources Bluetooth
®
Audio (if equipped), CD, USB, SD,
and AUX.
The steering wheel controls can
also be used to adjust the volume.
SeeSteering Wheel Controls on
page 5-3.
AM, FM, or SiriusXM (If Equipped)
To select AM, FM, or SiriusXM (if
equipped), press the RADIO button
to toggle to the desired broadcast
source. Press the RADIO faceplate button
to change the active radio source or
change to the radio from another
source. Press the MENU knob and
the following radio settings may
display:
Tone Settings:
.Bass, Midrange, and Treble:
Turn the MENU knob and
highlight. Press the MENU knob
to select. Turn the MENU knob
to adjust.
.Balance:
Turn the MENU knob
to highlight. Press the MENU
knob to select. Turn the MENU
knob left for more sound from
the left speakers or right for
more sound from the right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Turn the MENU knob to
highlight. Press the MENU knob
to select. Turn the MENU knob
to the left for more sound from
the front speakers and to the
right for more sound from the rear speakers. The middle
position balances the sound
between the front and rear
speakers.
.DSP: If equipped with a Bose
Surround®sound system, it will
have three DSP modes
including:
‐ Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Centerpoint: Creates a
surround sound from nearly
any audio source.
.EQ (Equalizer): If equipped with
a Bose Sound System, turn the
MENU knob to highlight. Turn
the MENU knob to scroll through
the options. Press the MENU
knob to select. Press the
o
BACK button to go to the
previous menu.

Black plate (13,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-13
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Auxiliary Jack on page 7-22 or
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-39 orBluetooth
(Voice Recognition - Base
Connected Radio) on page 7-48 or
Bluetooth (Overview) on page 7-32
or Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-44. For first time use, set up
the stations before connecting to the
vehicle. The Pandora icon will be
available on the Home Page. When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
Using the iPhone
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth. 2. Launch Pandora by selecting
Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry.
The login screen may display on the
device.
Pandora Menus
Select Menu on the Pandora
main page.
Pandora has a menu with the
following:
Tone Settings: Select to adjust the
tone settings. See AM-FM Radio on
page 7-9.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-9.

Black plate (14,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-14 Infotainment System
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.
}(Bookmarks):When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder
of the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off. 2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again. See
Auxiliary Jack on page 7-22 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-34 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-39 or
Bluetooth (Voice Recognition -
Base Connected Radio) on
page 7-48 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls
- Base Connected Radio) on
page 7-44.
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.

Black plate (15,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-15
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss. Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection.: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost.

Black plate (22,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-22 Infotainment System
Playing Music from the SD Card
An SD Card is played the same way
a USB device is played. SeeUSB
Port on page 7-19.
Auxiliary Jack
The AUX jack is in the center
console. See Center Console
Storage on page 4-3.
Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
on page 7-9.
Auto Volume : If equipped, see
“Playing an Audio CD.”
DSP: If equipped, this feature
adjusts the pre-defined settings.
See “DSP Settings” inAM-FM Radio
on page 7-9. EQ (Equalizer) Settings:
If equipped, this feature adjusts the
pre-defined equalizer settings. See
“EQ (Equalizer) Settings”
inAM-FM
Radio on page 7-9.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing” in“Information Controls”
under “Bluetooth” for help pairing a
device.
Volume and song selection may be
controlled using the Infotainment
controls or on the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both phone/device and
the Infotainment system.