
Black plate (7,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-7
4. Enter the four-digit code tounlock the system. Select
o
BACK to go back to the
previous menu.
Radio: See“Radio Setup” later in
this section.
Vehicle: SeeVehicle
Personalization on page 5-45.
Display: Press the MENU knob to
turn the display on or off.
Return to Factory Settings: See
“Return to Factory Settings” later in
this section.
Software Information (If
Equipped): Press the MENU knob
to select Save Vehicle Info to USB.
Press the MENU knob again to start
downloading the vehicle information
to the USB. Radio Setup
Press the RADIO button and the
following may display:
Manage Favorites:
.Turn the MENU knob and press
to select a favorite.
.To delete a favorite, press
the button just below the
"DELETE" screen button.
.To move a favorite, press
the MOVE screen button.
Turn the MENU knob to
select a new location, then
press the DROP screen
button to select the new
location.
.SelectoBACK to go back to
the previous menu.
Number of Favorites Shown:
Select Auto and the system will
automatically adjust the number of
favorite pages when favorites are
added and removed or select a number from 5–25 to manually
adjust the number of favorites
shown.
Audible Touch Feedback
(If Equipped):
Select Audible
Touch Feedback to turn feedback
off or on.
Auto Volume (If Equipped): This
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium-Low, Medium,
Medium-High, or High. Select the
desired volume.
Maximum Startup Volume: This
feature sets the maximum startup
volume. If the vehicle is started and
the volume is greater than this level,
the volume is adjusted to this level.
To set the maximum startup volume,
Turn the MENU knob to increase or
decrease startup volume.

Black plate (9,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-9
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO button repeatedly
to cycle through the available
sources AM, FM, and SiriusXM
®
(if equipped) or press the MEDIA
button repeatedly to cycle through
the available sources Bluetooth
®
Audio (if equipped), CD, USB, SD,
and AUX.
The steering wheel controls can
also be used to adjust the volume.
SeeSteering Wheel Controls on
page 5-3.
AM, FM, or SiriusXM (If Equipped)
To select AM, FM, or SiriusXM (if
equipped), press the RADIO button
to toggle to the desired broadcast
source. Press the RADIO faceplate button
to change the active radio source or
change to the radio from another
source. Press the MENU knob and
the following radio settings may
display:
Tone Settings:
.Bass, Midrange, and Treble:
Turn the MENU knob and
highlight. Press the MENU knob
to select. Turn the MENU knob
to adjust.
.Balance:
Turn the MENU knob
to highlight. Press the MENU
knob to select. Turn the MENU
knob left for more sound from
the left speakers or right for
more sound from the right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Turn the MENU knob to
highlight. Press the MENU knob
to select. Turn the MENU knob
to the left for more sound from
the front speakers and to the
right for more sound from the rear speakers. The middle
position balances the sound
between the front and rear
speakers.
.DSP: If equipped with a Bose
Surround®sound system, it will
have three DSP modes
including:
‐ Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Centerpoint: Creates a
surround sound from nearly
any audio source.
.EQ (Equalizer): If equipped with
a Bose Sound System, turn the
MENU knob to highlight. Turn
the MENU knob to scroll through
the options. Press the MENU
knob to select. Press the
o
BACK button to go to the
previous menu.

Black plate (13,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-13
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Auxiliary Jack on page 7-22 or
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-39 orBluetooth
(Voice Recognition - Base
Connected Radio) on page 7-48 or
Bluetooth (Overview) on page 7-32
or Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-44. For first time use, set up
the stations before connecting to the
vehicle. The Pandora icon will be
available on the Home Page. When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
Using the iPhone
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth. 2. Launch Pandora by selecting
Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry.
The login screen may display on the
device.
Pandora Menus
Select Menu on the Pandora
main page.
Pandora has a menu with the
following:
Tone Settings: Select to adjust the
tone settings. See AM-FM Radio on
page 7-9.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-9.

Black plate (14,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7-14 Infotainment System
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.
}(Bookmarks):When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder
of the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off. 2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again. See
Auxiliary Jack on page 7-22 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-34 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-39 or
Bluetooth (Voice Recognition -
Base Connected Radio) on
page 7-48 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls
- Base Connected Radio) on
page 7-44.
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.

Black plate (15,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-15
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss. Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection.: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost.

Black plate (19,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-19
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.
The USB ports are in the center
console.
USB MP3 Player and USB Drives
.The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
.Hard disk drives are not
supported.
To play a USB device:
.Connect the USB.
.Press the MEDIA button on the
faceplate until the connected
device is shown.
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.t(Seek Previous/Fast
Reverse)
.u(Seek Next/Fast Forward)
.j/r(Play/Pause)
.Z(Shuffle)
For information on how to use the
screen icons, see “Playing an
Audio CD.”
USB Menu
Press the MENU knob to display the
USB menu and the following may
display:
Browse : Select to display the files
and folders on the USB device. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD.”
Auto Volume : If equipped, see
“Playing an Audio CD.”
EQ (Equalizer): If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)
Settings” inAM-FM Radio on
page 7-9.Playing from an iPod®
This feature supports the following
iPod models:
.iPod nano®(1st, 2nd, 3rd, and
4th generation)
.iPod with video (5.0 and 5.5
generation).
.iPod classic®(6th generation)
.iPod touch®(1st and 2nd
generation)

Black plate (20,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7-20 Infotainment System
There may be problems with
operation and function in the
following situations:
.When connecting an iPod with a
more recent version of the
firmware installed than is
supported by the infotainment
system.
.When connecting an iPod on
which firmware from other
providers is installed.
To connect and control an iPod:
1. Connect one end of the standard iPod USB cable to the iPod's
dock connector.
2. Connect the other end to a USB port in the center console.
3. Press the MEDIA button to select the source.
iPod music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system. The iPod battery recharges
automatically while the vehicle is on.
When the vehicle is off while an
iPod is connected using the iPod
USB cable, the iPod battery stops
charging and the iPod automatically
turns off.
If the iPod is an unsupported model,
it can still be listened to in the
vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
iPod Menu
Press the MENU knob to display the
iPod Menu and the following may
display:
Browse :
Select to display the files
or songs on the iPod. See “Browse
iPod Media” later in this section.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD.”
Auto Volume : If equipped, see
“Playing an Audio CD.” EQ (Equalizer) Settings:
If equipped, this feature adjusts the
Equalizer settings. See
“EQ
(Equalizer) Settings” inAM-FM
Radio on page 7-9.
Browse iPod Media
Use the following to browse:
Playlists:
1. Turn the MENU knob to highlight and press to view the playlists
stored on the iPod.
2. Turn the MENU knob to highlight and press to select a playlist
name to view a list of all songs
in the playlist.
3. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.
Artists:
1. Turn the MENU knob to highlight and press to view the artists
stored on the iPod.

Black plate (22,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7-22 Infotainment System
Playing Music from the SD Card
An SD Card is played the same way
a USB device is played. SeeUSB
Port on page 7-19.
Auxiliary Jack
The AUX jack is in the center
console. See Center Console
Storage on page 4-3.
Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
on page 7-9.
Auto Volume : If equipped, see
“Playing an Audio CD.”
DSP: If equipped, this feature
adjusts the pre-defined settings.
See “DSP Settings” inAM-FM Radio
on page 7-9. EQ (Equalizer) Settings:
If equipped, this feature adjusts the
pre-defined equalizer settings. See
“EQ (Equalizer) Settings”
inAM-FM
Radio on page 7-9.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing” in“Information Controls”
under “Bluetooth” for help pairing a
device.
Volume and song selection may be
controlled using the Infotainment
controls or on the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both phone/device and
the Infotainment system.