Black plate (6,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Black plate (10,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, werecommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Black plate (11,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Customer Information 13-11
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-27.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
Black plate (12,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
13-12 Customer Information
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com. Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Black plate (2,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
i-2 INDEX
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 9-37
Shift Lock Control
Function Check . . . . . . . . . . . 10-36
Auxiliary Roof Mounted Lamp . . . . . . . . . . . 6-6
Auxiliary Jack . . . . . . . . . . . . . . . . . . 7-22
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-33
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-34
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-31 Jump Starting . . . . . . . . . . . . . . . 10-89
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-35
Blade Replacement, Wiper . . . 10-37
Blind Spot Mirrors . . . . . . . . . . . . . 2-17
Bluetooth
Overview . . . . . . . . 7-32, 7-34, 7-39, 7-44, 7-48
Bluetooth Audio . . . . . . . . . . . . . . . 7-22 Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-24
System Warning Light . . . . . . . . 5-24
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-28 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-52
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-29
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-53
System Messages . . . . . . . . . . . . 5-36
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . 9-23, 9-24
Bulb Replacement . . . . . . . . . . . . 10-42
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . 10-41
Fog Lamps . . . . . . . . . . . . . 6-5, 10-40
Halogen Bulbs . . . . . . . . . . . . . . 10-39
Headlamp Aiming . . . . . . . . . . . 10-38
Headlamps . . . . . . . . . . . . . . . . . 10-39
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-39 Bulb Replacement (cont'd)
License Plate Lamps . . . . . . . 10-42
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Taillamps, Turn Signal,
Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-40
Buying New Tires . . . . . . . . . . . . . 10-70
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-70
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . 9-32, 9-33
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-10
Winter Driving . . . . . . . . . . 9-12, 9-13
Card Reader SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-4
Black plate (4,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
i-4 INDEX
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
DoorAjar Messages . . . . . . . . . . . . . . . 5-36
Delayed Locking . . . . . . . . . . . . . . . 2-9
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-5
Driver Assistance Systems . . . . 9-60
Driver Information Center (DIC) . . . . . . . . . . . 5-30, 5-32
Driving Assistance Systems . . . . . . . . . . 9-64
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-74
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-29
Highway Hypnosis . . . . . . 9-11, 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5 Driving (cont'd)
Vehicle Load Limits . . . . . 9-15, 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . 9-12, 9-13
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-69
E
E85 or FlexFuel . . . . . . . . . 9-70, 9-71
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-99
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-43
Instrument Panel Fuse Block . . . . . . . . . 10-47, 10-49
Overload . . . . . . . . . . . . . . . . . . . 10-42
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-17
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-22
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-20
Coolant Heater . . . . . . . . . . . . . . . 9-29
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . . 5-37
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . 9-32, 9-33
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Oil Life System . . . . . . . . . . . . . 10-13
Oil Messages . . . . . . . . . . . . . . . . . 5-37
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-23
Power Messages . . . . . . . . . . . . . 5-38
Running While Parked . . . . . . . . . . . . . . . . 9-33, 9-34
Starting . . . . . . . . . . . . . . . . . 9-26, 9-27
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-89
Black plate (7,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
INDEX i-7
J
JackAuxiliary . . . . . . . . . . . . . . . . . . . . . . 7-22
Jump Starting . . . . . . . . . . . . . . . . . 10-89
K
Key and Lock Messages . . . . . . . 5-39
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-54
Lamps Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . . 6-6
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-42
Malfunction Indicator . . . . . . . . . 5-22
Messages . . . . . . . . . . . . . . . . . . . . 5-39 Lamps (cont'd)
On Reminder . . . . . . . . . . . . . . . . . 5-29
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-66
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-58
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-46
LED Lighting . . . . . . . . . . . . . . . . . . 10-39
Light Hill Decent Control . . . . . . . . . . . 5-26
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-6
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-39 Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 5-18
Airbag Readiness . . . . . . . . . . . . . 5-18
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-25
Brake System Warning . . . . . . . 5-24
Charging System . . . . . . . . . . . . . 5-21
Cruise Control . . . . . . . . . . . . . . . . 5-30
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-25
Front Fog Lamp . . . . . . . . . . . . . . 5-29
High-Beam On . . . . . . . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lane Departure Warning . . . . . . 5-26
Low Fuel Warning . . . . . . . . . . . . 5-28
Safety Belt Reminders . . . . . . . . 5-17
Security . . . . . . . . . . . . . . . . . . . . . . 5-29
StabiliTrak
®OFF . . . . . . . . . . . . . 5-27
Tire Pressure . . . . . . . . . . . . . . . . . 5-28
Tow/Haul Mode . . . . . . . . . . . . . . . 5-26
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-27
Traction Off . . . . . . . . . . . . . . . . . . . 5-27
Locking Rear Axle . . . . . . . . . . . . . 9-57
Black plate (8,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
i-8 INDEX
LocksAutomatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-9
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-28
Low-Profile Tires . . . . . . . . . . . . . . 10-53
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-46
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Transfer Case . . . . . . . . . . . . . . . . 9-39
Malfunction Indicator Lamp . . . . 5-22
Manual Mirrors . . . . . . . . . . . . . . . . 2-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-37 Manual Windows . . . . . . . . . . . . . . 2-19
Memory Features . . . . . . . . . . . . . . 1-10
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages
Airbag System . . . . . . . . . . . . . . . . 5-41
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-35
Brake System . . . . . . . . . . . . . . . . 5-36
Compass . . . . . . . . . . . . . . . . . . . . . 5-36
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-36
Engine Cooling System . . . . . . . 5-37
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-37
Engine Power . . . . . . . . . . . . . . . . 5-38
Fuel System . . . . . . . . . . . . . . . . . . 5-38
Key and Lock . . . . . . . . . . . . . . . . . 5-39
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Object Detection System . . . . . 5-39
Ride Control System . . . . . . . . . . 5-40
Security . . . . . . . . . . . . . . . . . . . . . . 5-41
Steering System . . . . . . . . . . . . . . 5-41
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Transmission . . . . . . . . . . . . . . . . . 5-42
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-35
Vehicle Reminder . . . . . . . . . . . . . 5-44
Vehicle Speed . . . . . . . . . . . . . . . . 5-45
Washer Fluid . . . . . . . . . . . . . . . . . 5-45 Mirrors
Automatic Dimming . . . . . . . . . . . 2-17
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-19
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-15
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Tilt in Reverse . . . . . . . . . . . . . . . . 2-18
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-14
Mirrors, Interior Rearview . . . . . . 2-18
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-62
Multi-band Antenna . . . . . . . . . . . . 7-12N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
New Vehicle Break-In . . . . 9-23, 9-24
Noise Control System . . . . . . . . 10-35